If I could give this place more than 5 stars, I would. After experiencing a psychotic break from an overdose on Delta 8 weed gummies, my 19 year old son was in and out of various local mental health facilities that were awful. We were so discouraged and felt helpless. We finally found Newport Temecula and it has been life changing for our whole family. The quality of care my son received here was outstanding. The family therapy piece of the program was like no other. Newport has changed our lives for the positive for forever. We are forever grateful. read more

I was recommended to Newport by my outpatient therapist, and I could not be more grateful. I was admitted in December 2023 and stayed through March 2024. Stays range from 30-60 days to up to 3 months, depending on the care plan and insurance. Newport also offers financial assistance and works with families to create affordable plans. From my experience and research, a 90-day stay is ideal to fully benefit from the residential programs. The program is robust, holistic, and Newport invests significantly in state-of-the-art care. Programming includes one personal session, one family therapy session per week, and a session with a counselor focused on coping skills and in-program issues. An additional personal session is optional if not pursuing family sessions. Clinical sessions are enhanced with evidence-based practices like equine therapy, adventure therapy, yoga, somatic yoga, CrossFit, and other location-specific activities. Weekly processing sessions, psychoeducation, and DBT groups build healthy coping skills. Cooking and baking groups helped me gain confidence in the kitchen and manage conflict, showcasing the holistic experience. The program works for those ready to commit to its structure and rigor. It's challenging but rewarding. Even for those not fully committed, Newport offers support until clients can love themselves. As with any mental health program, there can be frustrations. I believe Newport's biggest growth opportunity is improving communication, especially between day and night staff, and proactive issue-solving. While gaps in staffing occurred, my safety and care were never compromised. Experiences vary based on therapist assignments. Advocate for yourself to find the right therapeutic fit. Newport encourages respectful, solution-based communication, and I saw clients successfully change therapists for better fits. As a trans client, I initially faced insensitivity during admissions, but supportive staff addressed this. More LGBTQIA+ informed care training is needed. Similarly, clients with autism or OCD often faced communication challenges with staff. I was placed in the female young adult program and, after advocating for myself, was allowed a roommate. Newport showed growth in treating LGBTQIA+ clients over my stay, affirming that while work remains, they are improving. Newport's alumni program offers consistent support and resources for transitioning to PHP, IOP, or other outpatient care. Building a safe mental health community of lifelong friends was a highlight. Equine therapy and well-invested client experiences and outings helped me discover new hobbies. As someone with extensive experience in psych hospitals, residential, and PHP programs, I believe Newport provides exceptional care. Peers in therapy groups often recommend Newport, highlighting its strong reputation. The young adult program is particularly commendable, and I hope to see it expand to include older adults. Newport's method works, and I recommend it to clients seeking care and program directors aiming to refine their programs. read more

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Usually I don't write negative reviews. This is one of the few times I believe a negative review is sorely warranted. Places like this profit off of vulnerable people, when they are at their lowest. It's disgusting the way I was treated as a young adult in the OCD program (might've been a different house than this one, but this review is for the general OCD residential program at Newport Institute). Let me walk you through the awful experience of being here: 1. Right when you arrive, they confiscate all your belongings, throw your clothes in the wash, and all your personal items are taken away and can only be retrieved on request. I thought I was going to a residential treatment facility, not a prison? They never tell you this on the phone when they are trying to get you to come to the program and take your money. 2. The food's pretty awful, especially for vegetarians. Getting accommodations for food is very difficult. 3. Your phone is taken away, and you only get 3 10 minute calls per day to call anyone you want. That's all the contact with the outside world you get. You can "earn" more time, but that's ridiculous. I should be able to contact people without them tearing away my phone from me. 4. You can't leave the house (even for a walk) without one of the staff attending to you. It's like house arrest. 5. They lock EVERYTHING up. Not just knives and sharps (which is odd, because this program is for OCD, not for suicidal people...). But they lock away YOUR HYGIENE supplies, HAND SOAP, plastic bags, and TOILET PAPER. Yes, some people may have OCD around these things, and for them that might be worth it. But for others who don't, this is INCREDIBLY frustrating. 6. The OCD staff is SORELY undertrained. The two therapists at the facility just had a FEW MONTHS of OCD training. That is ridiculous. Residential is the highest level of care for OCD, and they hire newbies to try and deal with them? It's a clear money-grab operation. 7. The staff all wanted to cover their asses and do the thing told to them by their bosses despite the effect on the patients. 8. MOST IMPORTANTLY, they basically lock you up, and make it INCREDIBLY difficult to leave the program for good. I was traumatized by my experience trying to leave. I was having a terrible time there, and I wanted to leave. They told me that they may want me to stay up to several months there??? There was no way I wanted to stay there for several months, so I tried to leave. But they set up all these "invisible" hoops for me to jump through. I couldn't get my phone back (which they lock away) to call an Uber/book a flight to leave because I myself didn't pay for my phone plan (my relatives did). Apparently, that's a rule that is never told to you. They also threatened to call social services to do a suicide safety check with me if I leave, despite me showing no suicidal symptoms while there. I had to covertly get my phone and quickly change it so that I paid for my phone plan before anyone saw. Then, as I was getting ready to leave, my "wonderful" (sarcasm) therapist was extremely pissed off with me, as was majority of the staff. The main people who showed compassion were the OTHER residents, not the staff. That goes to show how screwed up of a place this is. Being here was honestly one of the worst and most scarring experiences of my life. I don't wish this place on anyone. This place wasn't supposed to be an inpatient psych ward where they lock everything up. There's supposed to be a difference between residential treatment and a hospital psych ward. Residential treatment rules are supposed to be more lax, since it's not a place for acute crises (like suicidality) -- psych wards are. But, I guess these people just didn't know or didn't care. If you're looking for residential OCD treatment, DO NOT go here. I would recommend this place in Houston instead: https://ocditexas.com. Another place (that I haven't personally gone to but have heard good things) is McLean Hospital in Boston. They will actually treat you as human beings there. Don't go here, please. read more

I cannot rave about Newport (Temecula) enough. I wasn't familiar with any mental health programs like this before flying across the country to California. I had hit my lowest point in life a few months back and am beyond thankful to have landed at Newport Institute. My therapist, Emily, AMAZING. I've seen a few therapists in life and she was the first one to actually see, listen, and understand me. The facility was always in good shape, great location, and if something was wrong the RS Cheyenne was always ready to step in and help. The staff we were around most often (CC's) were some of the most kind and loving people who truly are there to help. The people behind the program go above and beyond to create a safe and nurturing environment where individuals can heal and grow. Newport also has an alumni program that helps previous clients stay in touch with this amazing community they will soon be part of. If you are thinking about any program, commit to yourself first, and give it everything you have because it will pay off for the rest of your life. read more

Amazing! Life changing experience. I was struggling a lot with anxiety and depression before attending Newport. It was suggested that I go to residential because my symptoms were getting so bad. I was very hestitate about going as I didn't think such a program could exist! The wonders Newport did for me and continues to do for me is amazing! My time there was really productive spiritually emotionally and mentally. You are fully supported and the staff is spectacular. I've met some life long friends through the program. We are actually planning a trip to Northern California next week together. Trust the process. Trust yourself. It really does work! read more

Absolutely unbelievable experience! There are so many options for Treatment out there, and it was overwhelming. They had a maximum out-of-pocket for insurance, (no "balance billing"- look that term up when you are evaluating treatment centers.) The consultant we hired had never heard of Newport, but it was what we could afford so we rolled the dice. Oh my gosh, it is an A+! If you have a teen or young adult who needs inpatient treatment, we cannot recommend them more highly. Incredible treatment, incredible food, incredible service, and responsiveness. Absolutely exceptional! Our young adult is doing great and went on a fabulous IOP in Southern California. If Newport has openings for your loved one then get them there! read more

Newport Institute is a great place to work on any struggles that you may be dealing with. It is a great place for adolescence to take time out of their life to work on. I attended Newport Institute from December 2023 to February 2024 and I have nothing but good things to say about Newport.. the staff clinical team and the psychiatrist at Newport Institute is wonderful. They personalized my care and also made me feel most comfortable Newport institutes residential houses are beautiful. They are luxurious and very comfortable for clients to live in while in treatment I recommend Newport Institute for any people that are looking to get help with mental health illnesses. Newport Institute is the residential treatment place to be. read more

Helped me greatly in one of the most difficult times of my life. I slept through the night for the first time in months while I was there. The staff was compassionate and helpful. Everyone was always willing to help me through my treatment process. read more