It is a hidden gem over here and I like the fact it is not corporate chain owned. Observations: 1. Though it is small, it has most you need. 2. I believe I saw a self managed copy machine 3. Most insurance pays for meds here 4. I can get met emergency meds here 5. I think you can also buy lottery tickets here read more

I've had years of excellent service at this pharmacy - which is the only reason I'm giving them one last chance before ditching their incompetent, uncaring asses! In years and years, I had maybe one minor hiccup with getting my prescriptions filled here. I don't know what changed, but suddenly, it's absolutely gone to shit. For example: They've worked just fine with a particular prescriber for years. I've had no issues whatsoever with him, but suddenly they're insisting it's his fault they don't have my meds ready. Turns out, they randomly started faxing his phone line! His contact info didn't change, so wtf happened?? I just corrected their info - again. If they screw this up a third time, I won't give them a chance to endanger my health ever again. I get blatantly contradictory info from the person who answers the phone vs. the pharmacist, and from one pharmacist vs. another (or whoever they are - they don't even bother to tell you who you're dealing with, most of the time). Then they all just pass the buck - they clearly care about defending their egos, as individuals, more than they care about the patient who they all, as a pharmacy, are harming at that very moment. I'm now without an essential medication, yet again, solely because no one there can be bothered to do their freaking job right. They can't be bothered to show any hint of basic human compassion, either. They've repeatedly endangered my health and well-being, and apparently don't give a damn. Coming here was, at first, a massive relief - I'd just left a hell-hole where this sort of thing was the norm. I only left when they escalated from being merely incompetent to unconscionably negligent, after giving them way, way too many chances. I will not make that mistake again. Honestly, this place doesn't deserve one last chance - so they're sure as hell not getting any more. read more

Even though they have an advertisement on there window advertising the availability of in home covid tests the cashier was adamant that they don't carry them. She then had to ask someone who told her it was right behind her on the top shelf. They have close to 6 people working there and no one was helpful and seemingly like they don't like to talk to there customers. Small businesses should make an effort to do better for there community. read more

I just had a great experience with staff that handle customer transactions. I tested positive for COVID and did not want to go pick up my prescriptions and the drivers were out and they were not sure when they would be back. The young lady who answered the phone and Mario arranged for him to deliver it to me (I am literally 20 steps away). They went above and beyond. Thank-you. read more

I cannot express how much I love the service and quality of this pharmacy! This is the first time I've ever felt like I found the perfect pharmacy. I was really touched by the handwritten note left with my prescription and it showed that they truly care about their customers. read more

Newport Pharmacy - Handwritten note left with prescription! - Drugstores Near Me - Jersey City, New Jersey

Came in looking for a specific medical supply part, they were very helpful and gave me the similar part they had for free. Great people and very nice. read more

You never forget a great pharmacist. And Jersey City has Victor at Newport Pharmacy. Back in 2002, when I was living in Jersey City and on meds for back pain due to a car accident, Victor and his staff always took care of me. On a recent trip and had run out of heart medicine and one phone call to Newport Pharmacy and five minutes later I had my meds. Now, I realize if you can stay away from your mechanic, doctor or pharmacist it's probably a good thing. Car is running. You're not sick and you don't need meds. Life throws you some curve balls however and it's comforting to know there are caring folks like Victor and his team! Cheers to good health! read more

Newport Pharmacy - Drugstores Near Me - Jersey City, New Jersey

This is the best pharmacy in Jersey City. The staff cares about their customers and makes sure their needs are met. I love that it is locally owned and that I have access to the Pharmacists. I would much rather support a local business than a national chain. So glad we have this in Hamilton Park. read more

I just went to pick up a medicine I've been getting there for almost 2 years. They said, we don't carry this, have you gotten this before? YES! Twice a month for the last 2 years! Don't you guys do inventories? Don't you keep a history of my purchases on your computer system? After 20 years patronage, this is how they treat you. read more

What an amazing pharmacy! Paweł really knows what he's doing and you can tell he really cares about his patients, he goes that extra mile to ale sure that we are well informed! I definitely recommend this pharmacy! read more

My experience differ from others, but I really like the people who work here (pharm tech and pharmacist alike.) They're so convenient to where I live that I can easily pick up my stuff in five minutes especially when I use their website feature. They get slammed every so often and that's why they seem to have hurried attitudes, but they really do engage with you when it calms down. read more

This is a very basic pharmacy not carrying much besides medicine. Definitely doesn't have all of those extras that your typical pharmacy has such as toilet paper, cleaning products, etc. But it has all your typical medicinal needs at decent prices. I've filled several prescriptions here. I've never had to wait long and they always seem to have what I need in stock. For a neighborhood pharmacy I would think the employees would be a bit more friendly and chatty, but they're not. Regardless, I'm still very happy to have this place in the neighborhood! read more

I'm sorry to read about the ordeals many have gone through with this pharmacy, ESPECIALLY since I've been a patron since I was a child. I now have children of my own and fill all of their perscritions here as well. Friendly service, reasonable wait time, and happy to say, no problems filling a script yet! Hopefully many others will have the same experience as I. read more

I do not know what else you could want in a pharmacy. They are pleasant, work quickly and efficiently, always make sure to ask if you have questions about your medication, and the prices are low. I even received a handwritten letter from the owner about 6 months back, when I started going to Newport Pharmacy for my medications. Just an excellent experience. Which is hard to find in healthcare setting these days, and impossible to find at chain pharmacies. I'll be using Newport Pharmacy for as long as I live in the area. read more

Great staff. They are always so helpful with any questions I have. They deliver and pick up prescriptions if needed. Good lock pharmacy if you live in the neighborhood. read more

I have been using Newport Pharmacy for just a few years and every time I go there, everyone is so helpful! I've had trouble getting some medications from larger pharmacies and Newport pharmacy has been able to assist me in getting the medications I need. Small, local business and you can see that they really care about the people in the neighborhood. read more

Newport Pharmacy is the only pharmacy in Jersey city that carries Ensure. I just spoke with Annette at the pharmacy. I can't say enough about how helpful, knowledgeable, courteous and patient she is. Annette helped me through a pre authorization as if I were the only person there. She definitely went above and beyond!!! What a caring person!! Thank you Annette!!! read more

Everyone is pleasant and helpful. Local pharmacy, they do everything right. I don't get the bad reviews honestly. I come here for my pharmacy needs and it's great. Never had any issues. read more

This is the worst pharmacy in the entire world. They never get it right and I mean NEVER. Everyone who works there is either clueless or simply dumb as nails. They really need to get it together. Shame on them for annoying their customers and not getting them their medications in a timely manner. read more

Newport Pharmacy is great and the free delivery makes it so simple. I also like supporting a small local business over a national chain.

I started going to Newport Pharmacy because I live in the Hamilton Park neighborhood and wanted to support local businesses. Over the few years that I've been a patron, I've had some issues that became more problematic and annoying over the years. I would order an Rx and be told it would be ready in 20 minutes, get there 2 hours later and still have to wait a while for it because it wasn't done yet. I even tried calling the day before and have had to wait. Most recently, I found out that the medication that I've been paying cash for for about three years is covered by my insurance. It's a very expensive medication and I've asked them time and again to please check and see with my insurance company to see if they will cover it, etc. They always told me that the insurance company doesn't cover it. I discovered that my insurance company does cover this drug...I was shocked. I brought this issue up to one of the staff. They said they would look into it. Long story short...I went in there to rectify this and had to explain my whole situation again to someone new and got an attitude from the pharmacist. I said I would try to sort it out myself, but was annoyed that they didn't do their job. They didn't feel I had any right to be angry. I had another Rx with me and asked that before they fill it they tell me how much it is. I was told it would be "three minutes." Suddenly, the two women at the counter put on their sunglasses and grabbed their cell phones and left. I stood there for more than 20 minutes with my 8 month old son strapped to my chest. Another customer had been completely ignored and was standing at the counter. Even the pharmacist, who was in plain sight...was ignoring us. Finally someone came in to begin their shift. I asked her (repeating myself yet again) if I could find out how much this Rx was before they filled it. She was confused as to where my Rx slip was, etc. The pharmacist then asked me the exact same questions (annoyed at me again) for the third time. I finally asked for my Rx back...I would take it somewhere else where they knew what they were doing. They wouldn't give it back right away. In the end, I got it back and decided to switch all my Rx's to Target. I hate switching to a chain like that, but need people who care about customer service and who know what they are doing. After more than three years...I will never go there again. read more

Exceptional service. Very friendly. The pharmacist went out of his way to help me when I needed it.

They can't process insurance and I had to pay out of pocket and file the insurance manually. It was a lot of hassle. I had to switch to a cvs although the cvs is much farther for me. What a shame since this pharmacy would have been so convenient to me. read more

SKETCHY PLACE! Do NOT use them! Take your prescription somewhere else. The final straw was that they sat on my prescription for 6 extra days which caused me to run out of my medicine. Then when I asked them what happened and that I need it straightened out they told me that it wasn't their problem. They are really really bad. Do not leave your health in the hands of these people. They are horrible. Finally- Something is not right on the insurance side. They tell the insurance company that they released my medication to me. Then they turn around and claim that they can't give me my medication. They are billing my insurance company for medication that they turn around and tell me they can't give me. read more

Don't complain about Newport here on Yelp if you expect to continue shopping there. Because I posted complaint here on this app, I was told not to come back. And I had been a customer for 20 years AND they actually did the things wrong that I said they did. Why fix it?!?!? Easier to ask me to stop going there. Mind you i only continued going there cause I'm disabled and it's close. read more

I've only tried this pharmacy because it's close to my home but would NOT recommend at all. Everytime I try to fill prescriptions, I am given a hard time about coverage, copays, generic brands etc. And they're very quick to charge you out of pocket prices. After clarifying w my insurance company, I still was not able to get my prescription. And when I take the prescription elsewhere to other pharmacies, I get my medication without any hassle. I am a healthcare professional and have told my patients, other providers, and the company I work for to not use this place. Who wants this frustration when you're sick? read more

I was sick as a dog leaving urgent care in Hoboken with a prescription in hand. I went to 4 big pharmacies in JC and Hoboken and no one carried or could order the medicine. I've walked past this pharmacy for years and never thought to try them. I phoned and they were so nice and immediately able to help me. I waited less than 10 minutes and the pharmacist personally spoke to me on how to take the medication. So long to CVS, Duane Reade & others. Newport Pharmacy will be my go to place from now on! read more

Excellent little pharmacy. Friendly, efficient service - they even applied a coupon I wasn't aware of for my inhaler and it saved me $180. Right around the corner from me so it's really convenient when that automated call stating the prescription is ready. Flu shots offered in season. read more

Nice local pharmacy with pretty good hours. Since they are small, they often don't have the prescriptions I'm looking to fill at hand but they are pretty good at getting the order filled within a day or two. read more

I've been a loyal customer since I moved to JC. They are friendly and provide great customer service. Such a great alternative to the big box pharmacies! read more

This is by far the best local pharmacy in Jersey City. They understand the in's and out's of the prescriptions they fill (obviously), but are thoughtful and caring about each customer. They understand all the ACA implications to make sure you understand your benefits. Thanks for the help! read more

Living in Jersey City, I have been going to Newport Pharmacy since 1996 and thru the years of their service it has just become better every year with the staff and the pharmacist working there. Victor M. Mosquera is a great pharmacist who has offered an upgrade of services by phone or the internet which is most helpful. The staff are polite and helpful and Victor makes time to explain any questions that you may have.I am happy with their services. read more

I love this pharmacy. I've yet to have a bad experience by coming here. The workers are always kind even if they are having a hectic day.My medications are filled on the spot or the very next day! I highly recommend them! read more

Excellent pharmacy, the staff are super helpful, friendly and knowledgable. Their service beats anything you'll get in a chain pharmacy

Having just moved from a neighborhood that had an amazing local pharmacy, I must admit that this place, on my first experience, was severely disappointing and frustrating. The few times I have gone there since, I speak with one person, who speaks to another, then they ask another person, and finally a 4th person comes to deal with me. I used to live in Williamsburg, Brooklyn where three ladies worked the pharmacy and never have I seen so many questions, delays, or what appears as flat out incompetency. If 3 ladies can handle this job, why are so many people behind the counter at this place that don't know what they are doing? They also filled my prescription with the cheap version without notifying me, which I suppose started all the drama - my old pharmacist always asked or told me if the doctor didn't specify. When I asked what my prescription was written for, the ladies behind the counter got flustered and I was asked to come back the following day. Not 5 minutes into my walk home, they call, they found my prescription - written for the name brand, I could come back and pick up my prescription, however being 9 months pregnant I wasn't in the mood to walk back and deal. To make a long story filled with several more errors on their part shorter, it took about three visits, lots of waiting and patience on my part to finally get my prescription - which in the end was short a weeks worth of pills.... I hate Duane Reade- type pharmacies, I like supporting locals, I like being treated like they want to know me and help me be healthy, but I have serious doubts about this place actually being helpful. The staff all seem unfriendly, distracted, uninterested in the customers, and act like they have no idea what they're doing when you ask a question. The situation could have been greatly improved if the actual pharmacist had come out to speak with me. read more

I love the idea of a neighborhood pharmacy and know a lot of people have had good experiences here. But my experience has never been that great. Even if I call ahead, I almost always have to wait a long time for my prescription to be filled. But my big issue is that they're not as careful as they should be. Recently I went in to pick up a prescription. The cashier started ringing it up without saying anything. I happened to look down, and it was the WRONG drug. Not just a generic, but the wrong thing. It was Cipro, a powerful antibiotic. They claimed it was on their system, but I hadn't been on Cipro for at least 5 months, and that was a one-time thing. The medication I was there to pick up on that day was totally different. I told them this was the wrong medication, and they didn't even apologize. They just went in back to look on the computer. The cashier said, "Do you remember the name of the medication?" I mean, really?? I'm not a doctor. I only remembered the letter it started with from what the doctor had told me. Didn't they have it under my name on the computer? Finally, they found it and filled the prescription. Now, at this point you'd think they'd apologize, but no. When a pharmacy fills a prescription, they should check the name of the drug in the system, show it to the customer, and then check it with the drug they're giving to the customer to take home. There's no room for error. It's inexcusable. If i had bad eyes or didn't bother to read the label, I'd be doing my body harm. Ridiculous. read more

I REALLY wanted to like this local pharmacy 2 blocks from my house. The only problem is that they have messed up every single time I have gone there. Calling ahead of time means nothing, I have never come in and not had to wait-like 30 minutes at best. And they don't seem understaffed, their staff just seems indifferent, standing in the back laughing and talking while people wait. I stopped coming here a while ago but decided to give it another shot...and they are still hopelessly disorganized. I'm only writing this in hopes that the owner will see it and decide to do something about their terrible service. So many people in this neighborhood would like to support a local pharmacy. It has a lot of promise but they need to re-train their staff. I won't be trying this place again for a very long time. read more

Newport Pharmacy is the best pharmacy I have ever been to. They go out of their way to make sure that you are getting the coverage, coupons or any deal that they can. They are friendly, personable, professional and a model for all pharmacies out there. Take a page from their book for sure! read more

This pharmacy doesn't deserve this lone star. Aside from the staff that's distracted, rude and unfriendly, they can't seem to get my medication processed right and ready. I gave a script for a cream and after a month of calling and followup they still couldn't get authorization from my MD. After speaking to my doctor who informed me that he had spoken to my insurance company two weeks earlier, i called them up to ask if they could fill it. The pharmacist on the phone said they could fill it and that she found me a coupon. However, when i got there to pick it up, i was shocked to find out my cream would cost me over $200 with coupon and they haven't done it yet because they weren't sure if i was going to get it. They said my insurance didn't want to pay for it. So, after a month of my skin condition getting worse waiting for an authorization from my MD, i find out that my insurance wouldn't pay it. I told them to hold it off, because i need to speak to my insurance. The next day, after waiting for several minutes on the phone to get things cleared, my insurance agent said the pharmacy didn't try to process my cream and that, I only need to pay $50 for it. After work, I dropped by the pharmacy to tell them what's up. I spoke to the annoying loud woman at the drop off counter. I was getting more upset because the lady i was speaking to was busy exchanging stories with the cashier. She kept on laughing and talking, i had to repeat myself again. She told me to take a seat and she'll get it done. So I did. After 30 minutes of waiting, I came to the counter and she was gone. There was no one there. Then an old lady from the back, the pharmacist i think asked me what i needed. I asked where the other lady went, she said she checked out for the day. I really felt my blood boil but I tried to stay calm. It took a lot for me to ask for my prescription back nicely. The pharmacist started looking for it but couldn't seem to find it. Several people came in and out, and I couldn't take it anymore. I just left. The next day i called my MD and told him what happened. He faxed another script to a Duane reede near my work place. The duane reade pharmacist, I spoke to told me that they'll have it available the next day, and it was and I didn't pay a dollar for it. The pharmacist used a coupon on line and got the $50 off, it was that easy. I just live a block away from newport pharmacy but this experience is enough for me to decide not to ever step foot in this store EVER again. read more

Well curated pharmacy. Generic over-the-counter products are so much cheaper than at chain stores. Faster and more personalized service than CVS. So glad I transferred my prescriptions here! read more