JJ and the team have helped me out now a few times they are always ready willing and able to help…read morewith your wants and needs Make me feel welcome and that in getting more with great attitudes and quick service than I'm paying for

Got charge for a storage I never knew about, and the manager and workers knew it but instead of…read morestopping the transaction told me I needed to find out who did it and get it from them..I called the police and uhaul center as I'm doing that manager walks out and said we can print a paper out for you to sign to get a refund in 3-5 day.but our power is off right now I'll call you tomorrow to come by..the whole time uhaul is on the phone and hears this and tell me to call back if I need to..we 3 days went by no call so I call them, she answer and said I'll call you back, which she did saying they decided to refund me that day she all the info she needed,,5 hours went by no refund I call I was told she left and would be back, I called uhaul center back the called her and got told the same thing which they went ahead and open a case for me..I called Newport back to see if she was back, all of sudden she was and told me now that I did that she paid through them, and said I should have waited for her to get back from the bank,,‍..pay me cash for something you took off my card..she wouldn't even open the storage for me or cop..if you charge me for it why couldn't I open it? Why couldn't she open to see if it was used? Why was the power off in a uhaul storage? 7 days still no refund from a place I didn't even know was here.. P.s. she just got fired from another storage facility before you hired, guess for what...?

Very friendly and helpful staff! Nice new facility. Showed me the different size units and showed…read moreme around the facility. They gave me a military % off the monthly fee and a free new storage lock for our unit. They also allow renters to use their moving truck for free 1x upon move in. Great place!

From the owner: West Main Self Storage, located in Middletown, RI, offers secure, climate-controlled storage…read moresolutions near Newport on Aquidneck Island. The facility provides various unit sizes for personal and business storage, all in a 100% solar-powered environment. With 24/7 video surveillance and personalized access codes, security is a top priority. The professional staff is dedicated to helping customers find the right storage solution with flexible rental options. Conveniently located, West Main Self Storage is the ideal choice for those seeking reliable, eco-friendly storage in the Newport Rhode Island area.

We stored my parents home goods here for several years. I moved them out this week. 10x30 unit is…read more$600 a month. There is a lovely lady with reddish/blonde/grey hair that works here. She was great to work with. Two things: 1.) I found a larger storage unit close to their home for $200 a month less. The new place is really well lit, and has lots of cameras. 2.) prime had a gate that is clearly not secure and open. I think that is something they need to fix asap. There was a young girl with dark hair, that we told about it and after being there daily for 7 days to empty the unit the gate is still open.

I have used Prime Storage for about 5 years and refer many people to them. They are the most…read morehelpful, friendly and reasonable company in RI! I highly highly recommend end them. I feel like I discovered a gem :). If you need storage in the area- you can not go wrong using Prime.

These guys were super! Showed up right on time, very polite and efficient. Will definitely hire the…read moresame guys, Ceasar and Trey again for all my moves going forward! Thanks a million, Jessica

I used this company for my business disaster (Per a business acquaintance). I tried a another…read morecompany and they did not return our call until 30 hours later!! We had limited hours to get items, equipment, furniture out of harms way. The response time was within minutes. Not sure if was just our "lucky" day (LOL) however, Once on site, they were friendly, efficient and professional! Everything was loaded into storage with care and diligence. We felt a great sense of relief that we did not have to be bothered with trying to wrap, carry & be bothered with tedious labor. Fast forward, 3 months later to return our items...great job gentlemen! We will definitely keep you in mind for our personal moves as well. Anna

Jose, Emmanuel and Nyair were great! Hard working and…read morecourteous! Highly recommend this company!

Luke, Andrew, and Coby killed it!! I had a major move on the hottest day and I couldn't have done…read moreit without them! They were so communicative with eachother and made all of my big furniture work in a challenging space! Thank you!!!

I highly recommend Gentle Giant!!! They recently moved me within the same town. From start to…read morefinish, the company contact I spoke with to the follow up contact person, and the four movers were all diligent, engaging, kind, earnest, and honest. To give context, I had a recent cross-country moving experience with an entirely different moving company that left me pretty traumatized from their level of deceit. This was NOT the case with Gentle Giant. They gave me accurate quotes. I was also able to readjust my list of items to be moved, and was reminded it was based on hours. The movers wrapped, prepped, and loaded my furniture swiftly and carefully, and went above and beyond at my new rental when I needed unexpected extra assistance. If I move again, I will absolutely use Gentle Giant and ONLY Gentle Giant!

My sister called them today. They took information but never called back with quote!! Very sad!…read moreThey could have been honest and said they didn't want to or could not accommodate her!