Care and professionalism and expertise. Very caring and helpful. I had a great experience.read more

I went to see Doctor le at the San antonio location after being told by a doctor that I needed…read morehearing aids since I'm 80. I love Doctor Le's bedside manners. She's very relaxed, sincere, and caring. That's very important to me. I had by hearing aids in 2 wks. I was missing out on clear conversations with friends. I can pick up on musical instruments Like the cymbals and snar drums in music. I am more in tune with sounds. I love my hearing aids. I have had a super wonderful experience with this business and Doctor Le and her staff.

The staff is so friendly and knowledgeable.I never felt misunderstood. The testing was stellar and…read moremy hearing aids were ordered so quickly! If you want great staff, that's very capable of it, serving your every need, come here!

Their customer service sucks. I have called and left messages for them to return my call for two…read moreweeks and still have not heard from them. Now, I will not get paid by the VA because they would not communicate with me. If you ever want to get in touch with them, forget it!!! Don't ever call them!

Called about hearing aid repair. Kyle said come on over. He inspected my hearing aid but was unable…read moreto repair it. No charge. I really appreciated the prompt service. Thank you.

The staff is awesome. Always friendly knowledgeable and compassionate. Love these guys. The…read morelocation is convenient and the office is always clean.

The staff is very nice and knowledgeable. They take the time to explain the details and answer all…read morequestions. I recommend them.

From the owner: Serving South Texas for over 25 years. We are board certified. We determine your level of hearing…read moreand correct the problem with custom fitted hearing aids. Call for your FREE evaluation today!

Called to set an appointment. Was unable to move forward because the person receiving call couldn't…read moreunderstand what a high deductible plan is - seems like an appointment setter at medical practice should understand types of insurance at a minimum level - there are only 3 types. Then she was condescending about it. Don't bother - just call the next one.

Dr. Edwards is my doctor and I really appreciate him and his staff. I've been going to them for…read moreabout 8 years. I spent 3 years searching for a problem with acid reflux and Dr. Edwards was the first doctor to set me on the path to discovering what was wrong. Also, the staff, particularly the office manager, Ms. Ramirez, helped me once when I had a problem with my insurance. My insurance refused to pay the exam fee after I paid the office visit, so she worked out a self-pay discount for me for the exam fee when I unexpectedly had to pay for the exam fee. I would recommend Alamo ENT.

If I could give them a 0 I would. WARNING: Be aware of Commercial 'hearing amplification' centers…read morethat are NOT legitimate, Nor are they covered by insurance!! They pretended they were happy to take my information, and make an appointment for new, but when I inquired about insurance, the receptionist looked at me with that thousand yard stare of guilt when someone realizes you are not as gullible as he our she may have hoped. At any rate, a phone call to my insurance company to verify that in fact, this company was not a legitimate audiological provider was the confirmation needed to stay away.

From the owner: NewSound Hearing Centers provides comprehensive hearing healthcare services including…read moreconsultations, tinnitus testing, ear cleaning, and hearing aid repairs. Our dedicated specialists ensure personalized care, addressing all your hearing needs with expertise and warmth. We offer advanced hearing aid technologies featuring rechargeable options, wireless connectivity, AI integration, and smartphone compatibility. Book a free, detailed hearing consultation effortlessly by calling or scheduling online. Experience compassionate care and cutting-edge solutions at NewSound Hearing Centers.