They have top notch hot cocoas Needed one a few weeks ago…read morewhen my walker broke and they were so kind! Today i ordered a strawberry banana smoothie and it was a wonderful break from the heat outside It was so tasty and a super fair price I hope to come back soon!

Such a wonderful local cafe to grab a drink before work. And It has a giant Jackson mural on the…read moreoutside wall. They have seasonal menu. Drip coffees provide with different types of roast. Upstairs is comfortable and rustic. Also very quiet for work and studies, at least when I was there in the morning

Went for an interview. Manager wouldn't hire me because I'm lgbt. Scoffed at me when she seen my…read morepride bracelet. I have excellent references and right after the interview she texted saying she moved onto a different candidate. Avoid this anti lgbt establishment.

The staff here consistently provide great service. They are friendly and efficient. I've never had…read morean issue with my order; the coffee is always great! There is ample space for customers to sit and relax, including a meeting room.

Very yummy selections of coffee. Friendly fast service. Located in a location for people that have…read moreyet to drink their morning brew. Plus individuals wanting a delicious brew any time of day. GO THERE, you'll be going back!

DELICIOUS. The Raspberry White Mocha was amazing and I would highly recommend it to everyone. It…read morewas not overly sweet which is awesome. Perfection. Thank you for two fantastic drinks!

I became a regular at this on Starbucks in Jackson. The staff was really great. They knew me by…read morename before long. I didn't have one issue while I was here. Everything is exactly what you'd expect a Starbucks to be.

I stopped by here today on my way to Kalamazoo. I was about midway through my drive and wanted to…read morestop somewhere to use the bathroom. A friend who makes the Kalamazoo trip often recommended this highway exit, saying there was a Starbucks and other businesses nearby. In the past, Starbucks has gotten itself in hot water for not letting people use its bathrooms. So I was surprised that when I arrived today, they said I needed to be a customer to use the bathroom. I said Okay fine, I will buy something once I'm out of the bathroom. They said no, you have to buy something before you use the bathroom. I have Crohn's and other issues right now, so this was rather disheartening. I bought a croissant for $4 and was given the bathroom code. The croissant was delicious, admittedly, and they warmed it up for me, but had I known they had reversed their policies, I would have stopped somewhere else. The other reason that this location gets one star from me is because I almost tripped in the parking lot, there was some sort of goo in the lot right next to where I parked - It didn't look like a spilled drink or anything like that, so I'm not sure what it was.

Don't be put off by the location or appearance. Great food & the guys were super nice.read more

The ambience was authentic and cute. The service was great and very attentive. The food was…read moredelicious you can taste the authentic homemade flavor! We are from out of town and it was on our way, Definitely will be stopping by again next time!

I ordered 6 McDoubles and 3 French Fries, no Musturd or Ketchup on the burgers the meat was way…read moreover cooked, i had to go back to Mcdonalds to get my Fries that they forgot to put in the Bag, and they gave me burnt Fries. I always hear bad reviews about this McDonalds, and now i know why. (Sloppy Service) ( lazy employees)

Staff was polite, but as we were ordering on the kiosk they started spraying bleach on the floor to…read moreclean it...an hour before closing. One person was even wearing a backpack to get ready to leave, and another wasn't even wearing proper clothing. Ice cream was soft, a worker had to put it in a cup. Chicken nuggets were old. Outside soda machine out. Clearly not maintained. And bathrooms were filthy and disgusting. This place was so bad it made me create my first ever review, and I'm not usually a complainer!

I need coffee one afternoon so the beau and I stopped here. The place was empty but the drive…read morethrough was fairly busy. The service was good and so was the coffee.

It's exciting to see a new business open its doors in Napoleon, especially a beloved coffee chain…read morelike Bigby's. I was fortunate enough to be one of the first customers at the new location today and I was impressed. The staff was incredibly friendly and welcoming, despite the obvious nerves of a grand opening. They were knowledgeable about the menu and eager to assist. The store itself was clean and inviting, with a modern, yet cozy atmosphere in spite of it being an old Subway. I look forward to returning to Bigby's and supporting this new addition to our community. Btw my Iced Chai ‍ Thank you

Wonderful and meaning full place of business... The staff is…read morefriendly and welcoming, the food is good and the atmosphere is clean and crisp. This place offers a gift shop and coffee bar if you are just in the area and need a "pick me up" or it has breakfast/lunch spot for those needing some food. There is also a nice long space to rent if needed for a party or meetings. Oh and they also offer coffee flights for those that wanna try all of the seasons flavors for next time. Stop in and see these ladies - its a great non profit organization to support and without your support non profits can't make it on their own

Ate here with a friend of mine! The place is cute inside and has a little shop with cute stuff all…read morereasonably priced. Service was friendly and food was great!

Article in MLive said this is the best donut in Michigan and its been in the same family for 100…read moreyears. Got to give it a try. Again, this is a 100 years old family business, Cash or business checks only btw. They make yeast and cake donut and have typical shapes you see in other places. All very good, bigger size than average. They also have a crescent donut which looks like an empanada. (See pictures). I usually don't get cake donut because the ones from Tim Horton are gross and dry. But Hinkley do it right . They are tender in the inside and the taste like a muffin.

Amazing fresh made donuts and unique flavors. There's always a line because of how good the…read moreservice and donuts are so get there early for the best selection! Donut holes are to die for!! (No donut pics because they got eaten before I could think about it )

My family and I were stopping at starbucks before heading somewhere. We ordered at 10:40am and did…read morenot leave until 11:05. (mind you we had to be at our destination at 11), so we are now 45 minutes late because of the a service. The service was terrible and they were serving mobile orders before walk in orders that were here for 25 minutes. I went up to ask and the server Bridget gave me attitude and said we were "in queue". Well we were in queue for 25 minutes. I would recommend either going in the drive thru because they have to serve a certain amount per hour or not going at all with how bad the service is. There were 4 mobile orders standing there and 7 people waiting to get there orders. Service is terrible do not go!

Okay yall, so my husband and I wanted to treat ourselves to some Starbucks after a long day,…read morehowever when we got there the line was super long so we thought "well, it must be good if the line is this long! " Eventually we get to the front and it is our turn to order our drinks. My husband ordered a cake pop and one Frappe, and I ordered a tall refresher. Tell me why, when i got my drink, the cup was an extra small. Rediculous! Also, why were there no cakepops?.. Starbucks explain yourself! Now my husband and I are VERY disappointed in the service and the food. We ended up taking our drinks and I noticed... there was the coffee foam stuff IN MY REFRESHER. This is insane! Not only did they give me the wrong size, they put foam! It was gut wrenchingly disgusting. If you want Starbucks, go to the one connected to AKA sushi a few minutes away!