This place exudes Professionalusm from beginning to end. Staff is efficient, knowledgeable,…read morepersonable and very easy to deal with. Great selection choices and recommendations from Cynthia ! All elements of our experience (slab selection, scheduling, measuring, installation & followup) were accomplished in a timely manner and done to our satisfaction. If you need countertops, cabinets, flooring or more extensive remodeling this company will satisfy your wishes in multitudes ! Strongly Recommended !!! Thanks Bunches !!!

This company came out to drill a hole in our granite for an RO system. The owner, Joshua, was able…read moreto get an installer out within minutes, which was amazing! Unfortunately, the gentleman Frank drilled the hole the wrong size--too big. Now, our RO faucet does not sit properly on the counter, and we will have to rig it up, ruining the aesthetics. We told him BEFORE he started drilling that the bit looked too big, but he insisted it was fine. He didn't measure the bit up to the sizing diagram we provided him. We contacted Joshua, who proceeded to curse and threaten us with lawyers if we didn't pay him. Joshua stated that the services were rendered and that if we didn't pay, he would put a lien on our home (over $250 ). Joshua was screaming that he would show up to our home with lawyers and his crew and that "they don't make 1 inch diamond drill bits for granite (lol)" I mean really, it's a hole. It's too big. The guy didn't measure twice cut once. Calm down Joshua, no need to scream at people. No wonder your employee told us to contact him directly if there were any issues. We are not going to be bullied into paying for services that we didn't request- which is a hole too big for our faucet that we now have to fix. Please look elsewhere unless you like dealing with hotheads. Edit: If the owner thinks this install is acceptable- a wobbly install, not seated on the counter, with a gap visible from across the room, then he really is as delusional as he sounded when he cursed out my husband and threatened to show up at my house with 'his lawyer' if we didn't pay him. If this is the type of work the public wants from a company, and an owner that resorts to immediately screaming and threatening the customer over his employees mistake, then please hire Surprise Granite and good luck with that.

One thing you can say about living in Arizona is you are constantly reminded of the sun. My wife…read moreand I moved to north Buckeye a couple of years ago and as you can see from the attached pictures; our home is exposed to the South. While this provides us with spectacular views, it made it virtually impossible to enjoy our backyard for the hottest months of the year. We knew we needed to find a durable shade solution and our search culminated in a phone call to Patio Partners, in Surprise. We scheduled a consultation with Jim Doyle, who came out and helped us imagine what type of structure would work best for our home. We received a fair proposal, which was less than other companies who never bothered to drive out to Sun City Festival. Rather, they quoted off the size I said I wanted and a copy of our plot plan. We entered into an agreement with Patio Partners, and they began the permitting process with the city of Buckeye. Another thing you can say about living in Arizona is the wind is one of your constant companions. To ensure that any structure doesn't get blown away, code requires you to dig massive footings for each post that will support the structure. Our patio cover is fifty-five feet wide and extends from our house from eleven feet to twenty-one feet with a span of over thirty feet between the two furthest posts. The crew from Patio Partners had to dig six of these footings around our existing hardscape. They managed to do this without harming any of our plants or the Travertine border around our yard because they dug these footings by hand. The pergola went up in a couple of days after the footings were poured and it looks spectacular. The quality of the materials and craftsmanship are five-star (like this review) because they have great people who take pride in what they do. My wife and I highly recommend this company and encourage you to give them a call if you need any shade solutions.

Jamie did a great job on my patio (carport). It was exactly as I expected. I've gotten so much…read morecompliments on it. Wish I was able to hand out his business cards when people stopped by. But, should they come and ask, I will surely tell them it was Patio Partners who did it ! Thanks again Jamie !

very professional and did a great job. Helped me decided colors and had lots of ideas for me.read more

I would not place my trust in AZ West Painting under any circumstances. The painting for my project…read morewas scheduled to commence first thing next week, but Chris decided to cancel our verbal agreement at the last moment, all due to a misunderstanding with the contractor, who has also been quite troublesome. After a phone call with the contractor, Chris voiced his concern regarding my payment(s) to the contractor for a city requirement before he could initiate the painting, essentially accusing me of failing to pay the contractor for the project. To begin with, you do not have the authority to dictate when I should pay for a service that you are not delivering. Furthermore, he was unaware that I had already completed two of the four payments for the project, and instead, he immediately took the contractor's side. Chris accused me without taking the time to verify the facts or engage in a mature dialogue about the situation, and instead insisted that I resolve this issue with the contractor. I tried to clarify that I had already made the necessary payments to the contractor and expressed my confusion at being accused of this, offering to provide proof of payments, to which Chris replied, "Okay, I'm out. Good luck." I find this behavior to be exceedingly rude and unprofessional. How ironic that they advertise Customer Satisfaction Guaranteed on their website. Business 101: Customer service should be provided before, during, and after the purchase of a service. I will certainly not be reaching out to AZ West Painting for any future projects.

The company never completed the job. Many unanswered phone calls. Installed wrong color of cutter,…read morepromised to replace, never heard from again. Pergola was to have outlet box, never came back to finish.

Update: Tom reached out and made sure my mother's issues were taken care of! Appreciate them…read moregetting back to us this time and fixing the minor issue we had. Thank you! My mother has been ignored by Tom & Jason Booth as well as a gentleman named Grayson. We had a bad storm months ago and one of the beams came completely off (screws were not secured) and they keep telling her oh we will come fix it and then go silent! Called numerous times and no answer to reply. Honor your warranty and help my mother out!! Will never buy from them again even after suggesting to all my friends. I'll be calling my friends to take back statements as these guys don't care about their customers the way we thought they did.

I had been contemplating the kitchen refresh for sometime; on the recommendation of a fellow trades…read moreprofessional I visited Rise Above's showroom in Anthem, with ideas and photos on my iPad in hand. Brett Buckner (owner) helped me make my preliminary selections so that he could come out to my home within a few days to do a comprehensive measuring and fully understand my needs/wants. Within a week I had a detailed quote emailed. We did a follow-up to make some revisions to the plan and thus the quote. I had done some other shopping, the bid was competitive, but just as importantly, they had done work at my home before and also had recommendations from people I knew personally. Upon award of the job, I was assigned a project manager and timelines were established; tasks assigned and communication was clear. Most importantly, any time I had a question, I could make a call, and would get answers the same day. During the most intense part of the project, I was only without a working kitchen for 4 1/2 days; and always had a functional refrigerator. Coordination between the cabinet painter, the granite/tile work and plumbing made that possible. Throughout the project both Skyler and/or Marjene would stop in to check on progress to make sure that I was happy and that the quality of work was meeting their standards. The finished product is as I had envisioned it and I am very proud to show off my new kitchen. It's time to get down to some serious cooking! Bon appetite!

This amazing company has now done FIVE bathrooms for me. The last project was master bedroom,…read morebathroom AND closet. Their employees are customer service experts and subs are artisans! Their office staff gave me patient advice that led me to a look I love. Every aspect of the project was perfect. I cannot recommend them highly enough! Price was very fair for the outcome. And they even surprised me with a full house cleaning at the end as we were out of town. What company does that!

Showed up on time and got the job done for less than the original quote. Gilbert is honest and…read moregood at his job. I will be using him for future projects for sure.

UPDATED Review: The…read moreteam reached out to me previously and offered to fix the issues. In our conversation, Rubi assured me that they will fix whatever is wrong with the project. I was hesitant because she said that one day would be enough to do it. When Gilbert arrived, he was by himself (unlike previously when he had an assistant) and said he would take care of the issues. I asked him if he can sand and stain the areas instead of painting in one day and he said it would take more than a day to do that. Given other circumstances, I really needed to reclaim the room that was being worked on and more than a couple of days of renos is something I couldn't do anymore. So I reached a compromise of him smoothing out some of the surfaces and painting instead of staining. Not what I wanted 100% but it is growing on me. I want to highlight that Rubi and Gilbert are genuinely nice people that would be willing to work with you regarding your project. Generally speaking, closing the loop in communication probably would have prevented mishaps. I can't give the 5 stars just because it is not what I had envisioned, but had the circumstances had been different and I had the ability to give their team more time to do exactly what I wanted, I truly believe they would have delivered a 5-star service. Thank you.

Good communication and price with Matt the owner.. Tub looks great. Accepted credit card with no…read moreadditional fees.

The company did a great job! Responsive and helpful. I really like the way the bathtub looks not.read more

We found Floors N More because they could source the original floor tile that was in our home. We…read morewanted to replace the carpet in the Guest Bedroom, Den, Master Bedroom/Closet to match before the patterns/lots changed. We also wanted to add a backsplash in the kitchen. We dropped into the showroom to see backsplash options. Lisa/owner was very friendly and great showing us options/answering questions and providing us grout and tile samples to take home and view there. Matt/Owner, later came out to give us an estimate and confirm what we were thinking. Matt answered any questions and measured and provided us an estimate before he left. Of course we already had chosen what tile we wanted by this time. Matt came when he said he would and installation began when he told me. Some other options I explored, I had to independently figure out installation. Which took a long time trying to get find someone or get someone to get back to me. Floors n More was also competitive on price, compared to other quotes we got. What we liked was they could give us a firm date on install. They also said they would work with us on installation. The amount of rooms we were doing, was going to be a challenge on moving out furniture/clothing/etc. Some other companies, said we had to have all rooms cleared out before they began. We were able to cycle through rooms, that made it more manageble to accomplish. We liked that Floors n More have their own people that do the work. Ramone/installer, arrived on time. He was very courtious/efficient/cleaned up at the end of the day/listened to any questions or concerns we had. He accomplished our job in a week. Floors N More was great to work with. I have already recommended them to at least 3 of my friends/neighbors.

I recently had my flooring redone by Matt and his team, and overall I am very pleased with the…read moreresults. Matt, the owner, was extremely attentive throughout the process--he checked in with me regularly and even sent progress photos along the way, which I really appreciated. His crew was polite, efficient, and worked quickly without leaving any downtime between steps, from sanding to laying the floors to installing the baseboards. One thing I really value is that they stood by their work. After the main job was complete, they came back promptly to fix small areas that needed attention, such as caulking and a few misaligned nails in the baseboards. The finished floors are smooth, level, and feel wonderful to walk on. One critique would be the pattern of how the planks were laid. In some areas, the seams line up in a way that feels a bit repetitive, and I would have preferred more variation in the staggered pattern. That said, the quality of the workmanship and customer service was excellent, and I would happily recommend Matt and his team to anyone looking to have their floors done.