Been a member for two years. The Healthplex is always clean and has very friendly staff…read more Absolutely love the warm water pool and the sauna!

Until recently, I was a member nearly since the opening. I was always bothered by the reduced…read morehours and lack of access this health center provides for the price, but I felt I had little choice but to tolerate the circumstance. What cause me to cancel my membership was another member whom I had never seen in the facility before (I assume he is a new member) threaten to "to get his gun and blow my brains out" in front of my (2) daughters and other members. I reviewed the Code of Conduct in the membership agreement and this behavior is against company policy. I asked Kathy the front attendant to contact Union Township Police and reported the incident. I was under the impression Management will deal with the incident accordingly. Following a week of business travel and a week away for the Holidays, my daughters and I was working out in the gym when the girls whispered ... "Dad that guy is back ... I thought they said he would not be allowed back!" They both started to feel extremely uneasy so I went to the front to ask the attendant (Beverly) why was he allowed back. She had no clue about the initial incident or what I was references. I told her I need to make arrangements to cancel. She told me when the GM would be in the office again and I said I will speak with her (Terri) as the next step. I then waved to my girls to come along so we could exit the facility. While in the car pulling away, my daughter mentioned that the gentleman commented to her (once she walked by) ... "Tell your dad I will see him later!" I immediately turn the car around to report the matter to Beverly. As I was entering the building the gentleman appeared behind me combative with additional words and threats to cause harm. I am a 14 year U.S, Marine and it took every fiber of discipline within my being to not engage this person and take the high road approach. Terri was on vacation and wasn't available for the next 2 days. I learn this when I returned as Beverly had suggested when Terri would be in again ... only to learn she was still on vacation. Kathy was there and she chimed-in on the conversation. Kathy stated "Yes what I didn't understand is the guy seemed to be concerned about his daughters and I was thinking all along "Then, why don't you just leave!" I had to explain to Kathy in front of her co-workers that her facts may be mixed ... that I am the one with the daughters. No one in the building had any account of the threat and incident with specific knowledge and facts. From someone whom has opened and managed 7200 Starbucks and 60+ Apple Stores, I was shocked to learn and realize their cavalier attitude over someone's threats of shooting one of their regular members. Once Terri and I connected face-to-face, I was shocked to learn that she knew very very little of either occurrences. She mentioned to me that she had no (0) report or documentation from Kathy on the original incident 3 weeks ago, no (0) police report from 3 weeks ago, and she had just received Beverly's report today from a few evenings ago. Adding insult to injury, Terri commented to me along with another MHP employee that UTP should have arrested both of us! Once she noticed my mouth falling open with shock and surprise from her remark and her employee's (witness) look of shock, she immediately attempted to back track. Clearly this organization did not take the gentleman's threat serious and didn't bother to document the situation. Terri (General Mgr.) attempted to assure me that she was planning to now conduct a thorough investigation into the matter by gathering statements, reports, and etc. now (3) weeks and another incident later. This organization should avoid putting regular members through such an experience without immediate and swift actions to honor and protect the membership agreement.

Awesome gym and great staff! Came in on a weekend to visit my inlaws and they helped me get in and…read moregoing. Rare to find these old-school type gyms anymore. 10/10 recommend.

It's a "dog friendly" gym...so I guess it's good if you like working out while people are playing…read morefletch with their dogs on the exercise floor while you work out, but the idea of working out on a astroturf floor that other dogs have relieved themselves on is too much for me. Especially when the dogs owner is talking very loudly about how her puppy really isn't house trained yet. (it had 3 accidents 2 days prior) The owners said that people clean up after their dogs...the members don't even clear the equipment after they're done...you expect me to believe they can effectively clean poop out of astroturf? It's disgusting!

Now, I'm not a member of this gym, and this will be the most bizarre review, but I had to put my…read moreexperience on here and tell you how awesome their manager, Rusty, is. I have a multi-gym pass through my health insurance, and pranced in there yesterday to sign up and take a yoga class. Well, it turns out I misread my plan and Better Bodies is not included! So I try to slink out of there in utter mortification, but Rusty insisted I stay for the yoga class, worked really hard to reduce my embarrassment and never tried to sell me a membership I obviously didn't need. This is why I will return here if my multi-gym pass doesn't work out. Good job, guys! The people you employ represent you well! PS: the yoga class was kickass!

KID'S CLUB STAFF SHOUTOUT. I'm a SilverLake member but I come to BB once a week for basketball. I…read morebring my energetic 2, almost 3, year old son, Nico, every Wednesday around 5:30PM for the past month. They greet him, make him feel welcome, and that's all I expect. But they go way above and beyond. Sometimes I've come down an hour later and they're still engaging with him! He prefers solo play unless it's another toddler he knows so I'm shocked he's playing with them. And I can tell he's getting attention because he doesn't want to leave most of the time. This is never the case at Silverlake, he's always sprinting to the door upset and desperately trying to get out and I only leave him at that Kids Club for only 30 minutes. He was being clingy last week at BB and didn't want to go in (had nothing to do with them, he's just a daddy's boy sometimes), and the employee working the desk was a good sport, reached out her arms, talked him through it, and put up with his whines for who knows how long. I bounced because I knew he was going to cry no matter what we did. I expected them to either reluctantly take him or ask to wait until he's ready, but she was all over it and ready to handle his whiny butt. They're so awesome! It's not that I don't appreciate Silverlake staff at Kids Club because it's an insanely hard job, but the BB staff are just the best. If I had any doubts on keeping my Silverlake membership, BB Kid's Club staff have killed them.

Great smaller/private gym. Very supportive atmosphere. All body types, shapes, and ages. Awesome…read moretrainers. I've tried to go it alone, and I always return!

I've had nothing but positive experiences with Mike and his staff. FSF has changed my life habits…read morefor the better. The facilities are great, with a full gym, indoor turf area, a cardio room, lockers, and showers. There are also many classes available so you can change things up. All in all, an excellent place to help you facilitate a healthy lifestyle.

Awesome pool and if you go early in the AM its setup as 50m. I wished they still had a day pass but…read morethe weekly pass was cheap enough to we r few

SWIMMERS BEWARE. UC…read moreRec is a world class facility, and I have been a community member [read: ADULT with ADULT schedule] for several years mainly for the joy of swimming in the natatorium. So, what's your two-star beef, lady? I swim long distances. I prefer deeper lanes for cooler water temperature and less turbulence. In order to ensure that I will procure my preferred lanes, I check the Aquatics Department's calendar and schedule my swims when the calendar states that 10 lanes will be available for lap swimming. A month ago, I was asked to vacate my lane and squeeze into one of the 5 shallow lanes in order to make room for a community swim team that had reserved the deeper lanes for their practice. Check my math here, but I think the calendar should have reflected that only 5 lanes were available at the time of the reservation. (As a side note, why does the team's reservation (or revenue) trump my monthly membership fee?). I left the Aquatics director a message to this effect. No call back. Fool me once. The same thing happened again today. Fool me twice, shame on me. There will be no third time. I've already cancelled my membership, as I indicated that I would in my message for the Aquatics Director. I will join a facility that values my time, schedule, and membership, in part, by keeping an accurate calendar. However, if you are ok with this type of shoddy operations' management, UC Rec is a fabulous place.

Good gym, wish they accepted One Pass for membership, Snap down the street does and all the big…read morechain gyms do as well. Start accepting this and I will be there with allot of others.

A plethora of equipment to use, a built in shake/snack bar, frozen meal preps to go & an amazing…read morestaff!

The gym is brand new and beautiful. A regulation size, 25 yard pool is the main draw for me…read more I'll update after a few workouts.

As you can tell it's brand new with top of the line equipments. Friendly staffs. I only been going…read morefor couple time and haven't try any class yet. I'll update later. I have to say I love the sauna room, love the relaxing ambiance. Also the small towels are just so thoughtful. It's ALSO located right by the showers, so you can get a quick spray down and go back in if get too hot. Recommend joining!!!

Great place. I have a membership there and i personally love it. the people there are very helpful…read moreand nice

Although a little bit out of the way, it's worth the drive. 24/7/365 access, unlike the big purple…read moreplace that encourages obesity. The Owner, Jaron super cool dude.Even thou he was working diligently on opening the place awhile back, he had no problem lending me a spot. Even gave me a pointer on my lockout which I greatly appreciate since I've been able to minimise my shoulder soreness mid-set because of it. Even thou I dont go as often as I'd like (or need too) everytime I've been, it's been clean and well maintained. These arent the brand new "life fitness" space age looking things you see in the Corporate gyms, he's got the old school get your work in and feel it stuff. The stuff that works. Pros- Hours, parking, equipment variety, spaciousness, laid back, fellow Members are chill, Cons- If I had to nitpick one thing, on my days off work it's out of the way. Highly recommend Immortal Fitness.