I want to start by saying that I am an extremely passive and non-confrontational type of Customer…read more I did not go into the gym with the expectation that there was going to be an argument or especially to be berated. Last Wednesday, my friend and I signed up for the 3 day pass at your 2100 Polaris Parkway location, in Columbus Ohio. We went and were greeted by Tyler who at first introduction seemed very kind. My friend and I worked out and loved the gym. Tyler told us he would be sending up offer emails, and to expect prices to go up by Monday, as "the gym is switching back to LA Fitness." We saw this as a ploy to get us to sign up faster, but it didn't deter us from joining. The plan was to use our 3 day passes and then sign up. Tyler called me on Friday, I explained to him that I haven't had a chance to come in, but we were very interested and I would sign up through the offer email. Later that night, I attempted to sign up with my American Express card. I received an error on the next page. I retried with my routing and account information, signed the documents, and went on with my busy weekend. The following Monday (4/1) I walk in and attempt to give my phone number because I haven't received a badge. To my surprise I'm not found in their system. Tyler takes me and my friend back to his office and says that he told us to sign up within the timeframe, as prices would increase. I explain to him that I had. He then asks to check my browser history, as if I'm lying. I show him, which proves I was in fact on the website and received the error and continued to re-attempt. He continued to question my search history and stated that if my search history had shown thecorrect URL that he would have been able to honor the price. My friend and I both questioned the point of the browser history interrogation, and explained in detail exactly what happened: that I signed up, received the error, and retried, but something must have gone wrong. We asked that he please honor the price as it was a system error and not a human one. He continues to badger us, and tells me I should've come in if I had issues. Again, had I known the system wouldn't process the signup, I would've come in; it was a complete surprise that it did not process. This goes on for about 10 minutes. Where I feel he is completely chastising us, and accusing us of lying, and he offers the jump in price of $29.99. I tell him it's not about the $5 difference. It is about his treatment of us. That I'm extremely uncomfortable by the confrontation, and because of his conduct, that I'm leaving and signing up for another gym. As we are walking out, he proceeds to call us clowns and walks away. My friend and I are in disbelief. I have never in my life been treated so disrespectfully by a staff member, let alone a manager. All for voicing our concerns. I am dumbfounded and chose to walk out. Again, because I don't like confrontation. Because he called us "clowns", my friend asks to speak to the Gym manager who is on a phone call at the main front desk. She waits. All while Tyler is throwing a temper tantrum right there behind the front desk, in front of all the incoming customers, loudly complaining about the altercation and making snide comments about us, all the while my friend is still waiting for the manager and is standing right there, just two feet away, overhearing all of it. That it itself is unbelievably unprofessional. His manager, who is still on the phone with a customer, motioned for him to stop (multiple times), but he continued. This went on for 10 or more minutes. There were two other colleagues who were there and can attest to this behavior. I am appalled that someone like this is in a customer service position. A gym is supposed to feel inviting, and that's not how we felt. Our excitement for the gym quickly dissipated. I will never sign up for a membership here as long as Tyler is working there. As a gym in such a competitive environment like Columbus, there should be more thought into who you hire and who you choose to keep on. Especially with a planet fitness right across the street. My friend and I quickly crossed the street, signed up for planet fitness and had a great workout, contrary to how Tyler treated us.

We had 12 Personal Training session at Esporta Fitness and we cancel the contract and no one told…read moreus we would loose our session once the PT contract is cancelled. Whenever i call, the manager Phoenix he keeps saying the VIP is taking a look at it and will get back to you and its been a month, no news from them. It doesnt take more than a month to return my PT session which i paid. Hence i would rate it the worst for Personal Training session return session

Tried Shred415 for the first time on Class Pass and really enjoyed it. I took a 45 min class so…read morehalf was on the treadmill and half on the floor for strength. Each class will be slightly different especially the 45 min vs 60 min classes but the overall format is time on treadmill then strength (or vice versa - I had the choice of starting on the floor vs tread). Very similar to Orange Theory type workout but no rower. The instructor, Sarah, was great - very welcoming and encouraging and kept great energy the whole time! Definitely worth checking out

Shred415 is a great total body workout. The trainers are fun and the music is bumping. If you…read morehaven't taken your first class, check it out. It is available on ClassPass, or the new shredder intro offers are a reasonable way to sample different formats and instructors. The high intensity interval training format offers many health benefits--Whether looking to improve your cardiovascular health, lean muscle mass, and/or leave class with a clear mind. I've met several great friends in this community and no matter your fitness level, there are plenty of modification options as you put in the work to crush your fitness goals. Make it your own! See ya in class.

As a naturally sedentary person, I was always intimidated by the thought of going to a gym or class…read moresomewhere. Turning Point Fitness completely changed my mind and gave me a passion for Pilates although they do offer other classes. Using a class-pass system is great since you can use them as you need to, it helps when you have a changing schedule. Lisa and the other instructors are all very knowledgeable and, more importantly for someone with my lack of coordination, very patient! They also have lots of fun classes like before or after Thanksgiving as well as way to keep you constantly challenged. The studio is very nice, very clean and always lots of fun to go to. In addition, they have an in-house massage therapist who is wonderful. Turning Point Fitness totally changed the way I think about exercise!

Unbelievable massage therapist! Kristin is the best I've ever had. I also started taking Pilates…read moreclasses here. Small classes and lots of attention. Great for beginners. Lisa offers various other exercise classes too. A wonderful professional team of two very talented women. Thanks Kristin and Lisa!

New to Ohio. Tried this gym and everyone is super friendly, positive vibes and very supportive thru…read moreyour work outs. Head trainer Heather taught me my first class and now I am headed into week 3!

Do it for your health and well being ! Today I was diagnosed with Rheumatoid Arthritis, went in for…read morewrist pain a few weeks ago, need surgery, in the process I was tested for RA. The positive of this is, after being a member of Orangetheory Westerville since it open in late 2016 at the age of 57, my doctor said "that by continuing to exercise and particularly the Orangetheory model of lower impact it helped in staving off my RA, and also by continuing to attend classes with some modified exercises (for my wrist) my RA should not progress rapidly and maybe not at all" if that isn't a reason to join I don't know what is ! Thanks Orangetheory Fitness!

The best gym in Columbus! Training with some of the best IFBB Pro's in the league! Enough equipment…read morethat you don't have to wait long for a machine, amazing regulars, and the staff is phenomenal

Love this place; this is my preferred type of gym. Every…read moretype of athlete from the body builders to the first day in the gym group. Heavy weights (not mine of course, those 12 pounds were always in the same place when I got back), old school and new school equipment. Staff is awesome. Not for everyone, but if you are really trying to gain or need some good advise from some real lifters this is where you want to be.

Curves is great. Joined last October and have been going 3-4 times a week ever since. Love the…read moreworkout and the atmosphere! Great way to get in shape!!

From the owner: Curves now offers a 30 minute complete exercise program in your own home. Ready when you are…read more Open house Saturday February 22 at 11:00

I'm turning 57 this year and I have to start fighting to keep what I took for granted in my youth…read more I know I need to move more. I also need to start working my memory to assist my cognitive abilities. What better way than to dance!!! The day I went, we learned choreography to S&M by Rihanna. I was nervous in the beginning because I know I'm nowhere near as flexible than I use to be. I had to be the oldest there and I was tired before we started. The dance was sexy, but I have always identified as a Lucille Ball. Can you even imagine? Don't try. lol The staff was just the right amount of encouraging and pushy. I had fun and felt accomplished by the end of the session. I learned the choreography and my balance improved. I noticed that they didn't have a clock on the wall, which I thought was diabolical and smart. This way I focused on the class and not the clock.

From the owner: We offer dance choreography classes, cardio dance fitness, and parties for adults in Westerville…read more We offer a sweaty, stress free experience for all levels of dancers. Our mission is to inspire confidence and build community.

The best workout and staff around! I absolutely love coming here for the community and the workout.read more

From the owner: enCORE: A Lagree Fitness Studio offers high-intensity, low-impact workouts utilizing the innovative…read moreMega Pro equipment to sculpt and strengthen your body while protecting your joints. Conveniently located on Polaris Parkway near Westerville and Lewis Center, our welcoming and authentic environment is designed to support your fitness journey, whether you're new to Lagree or an experienced enthusiast. Join us to experience the transformative power of the Lagree Method and become part of a community that values strength and authenticity.