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    Next Level Restoration and Remodel

    5.0 (12 reviews)
    Open • Open 24 hours

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    Services - Next Level Restoration and Remodel

    Mold remediation

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    Review Highlights - Next Level Restoration and Remodel

    “Water Extraction Experts were very responsive and provided a detailed scope of work with a cost break down.”

    Mentioned in 8 reviews

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    Rockefeller's Cleaning & Restoration Company - Opened ceiling to inspect

    Rockefeller's Cleaning & Restoration Company

    (20 reviews)

    International District

    They are not scaled to handle small claim jobs. Expect your under $5k job to take 3 to 4 months,…read moreespecially if your insurance doesn't cover the full work. Pleasant enough but poor on follow-through. Not worth the hassle of a small claim.

    Yes, I would highly recommend this company Rockefellers restoration and cleaning. I have had two…read moreunexpected projects resulting from water damage. The first one was rainwater coming in through the roof down the inside walls of an upstairs and downstairs bedroom causing mold that had to be removed and flooring & drywall that had to be replaced. Cole Borgeson handled everything with my insurance company to get the project started on the first job providing accurate quotes for the repairs. The second job was an unexpected pipe leak inside the wall on the stairway on New Year's day. This time I called my insurance company (USAA) to request again that they use Rockefellers for the repairs as I had such wonderful service from their subcontractors Daniel Rodriquez (Homestar painting) and Tim Gallegos (Tim's Flooring Covering) that I wanted to have the same crew again. On both Projects the Project Manager's (Christopher on the first job) and Sarvar (on the second job) assigned were great and very professional. At each phase of the job that took place they were there to supervise that the work was being completed. If I had any suggestions or questions they were immediately helpful. I love the outcome of both bedrooms especially replacing the carpet in one room with flooring. And, the wall repair on the stairs we changed the color from white to a sand color which accent the wall beautifully that you notice right away when walking into the house. Again, highly recommend their service.

    American Restoration Water & Fire

    American Restoration Water & Fire

    (21 reviews)

    Business Parkway/Academy Acres

    We had a great experience with American Restoration Water & Fire. Their customer service was…read moreexcellent they responded quickly to our call and had someone at our home within a day. Lucas was professional, polite, and kept us informed throughout the process. If any issues came up, he made sure to let us know right away and explained everything clearly. We really appreciated the communication and would definitely recommend American Restoration Water & Fire to anyone needing restoration services.

    Would not recommend this company, the contractors that complete the work are great guys and did a…read morefantastic job. However, management and accounting cancel out this experience. I had a leak in my roof in January of 2026, I call American Restoration. They come out quickly, tarp the roof, and set up fans to air out the leak. They say they'll come back to pick up their equipment and get a test for asbestos so they can begin demolition of the leak. Weeks go by and I hear nothing. I call to inquire, they say they lost the sample and need a new one. No communication whatsoever. Finally, they begin work a few months later, they find crazy mold in our ceiling and say they will send pictures to insurance to cover the cleanup. Great. They finish the demo and say they will be back next week to patch up the hole in the ceiling. A week goes by, then another. Eventually, it is the end of April 2026, going into May and I still have a giant hole in my roof. I contact Angel, my project manager, multiple times throughout this, he says he is waiting on insurance approval to go ahead with the rebuild. I'm no expert in this but why would you begin demo without the go-ahead to rebuild. I say I will pay in advance to begin the refurbishment process. I call insurance, he says they haven't sent him anything. Turns out we hadn't paid our deductible yet so that's why labor had paused. Mind you, throughout this process I am given random quotes of costs of labor, and percentages I have to pay upfront in order for work to be done or paid off, all via email not any formal receipt of anything . Eventually, the roof is repaired after five months. Our deductible has been fulfilled, we leave Restoration to get their remaining funds from our insurance broker and believe the deal is done. Months later, it is now July, I am getting an email that I am about to be sent to collections for unpaid funds. For the Mold Removal back in March. I email back asking where this fee came from, the insurance already paid them for the interior. I call insurance again, turns out they never sent the Mold pictures to insurance so they were unaware of this process being done to begin with. My insurance cuts a check, a few days later I get ANOTHER email stating the balance is still unpaid. I have to tell them the check should reach them in a few days and if not then to contact me. I wake up again this morning and have yet another email stating another fee is unpaid and that they "miscalculated" what was due. I am personally very tired of this, and now have to direct them immediately to my insurance to deal with. Stay away from this company like the plague.

    SERVPRO of Northwest Albuquerque

    SERVPRO of Northwest Albuquerque

    (4 reviews)

    Business Parkway/Academy Acres

    Had a water leak at my house, insurance company sent them out. It started out good as expected…read more Their team arrived quickly and started to setup a lot of fans and dehumidifiers; however, that's where it ended. They setup a ridiculous amount of equipment for a small leak. Just minimal monitoring, no other work. When asked to remove the equipment, they said that they would send someone out, but no one would show up. After repeated calls, they finally sent someone out about a week later. To my surprise, got billed for nearly $4000 for work that was never performed. On top of that, they repeatedly sent overdue payment notices and stated that a lien would be placed on the property and interest would be charged if I didn't pay. Stay away from this company at all cost, you have been warned. Save yourself the headaches and stress. Zero stars!

    I'd bet money someone at AAA was bribed to send in the green clowns when I had roof damage and…read moreleaks after a major hail storm 4 urs ago. They must have been paid by the number of cords and ridiculous blowers they put in my house. After about 24 hours of their stupidness, I told them to get all their junk out of my house. Their attempt at manipulation: "Ok, we'll tell your insurance company you don't want to mitigate the damage." I guess that works on women and old people. I'll NEVER let any insurance company send Servepro back in my house. We need a zero-star rating on Yelp.

    Next Level Restoration and Remodel - damagerestoration - Updated September 2026

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