14 year amputee who tried the others, they're the best. Always cutting edge technology and great…read moretechnicians many of whom are amputees. I drive an hour to use them, worth it.

Great bunch of guys, very friendly. Has taken longer than expected to get one of my prosthetics,…read morebut was told it's because of my unique anatomy of my leg. Hoping that it gets done soon so I can get back to therapy and get back to my old self. Great place to get your prosthetics as long as they aren't something that is out of the ordinary. My other prosthetic fits great. Would have liked to have gotten a design on it, but guess that was my fault for not asking about it.

After a serious motorcycle accident in 2012, I was introduced to Paul Harney during my rehab…read more Since then, Paul and his r=team at FDR have provided me with personalized and excellent service. The loss of my limb was so sudden causing me to question so much about the future. With Paul and his team's help, I was made to feel that there wasn't an issue they couldn't devise a solution to deal with it. Since then, I have gone through many different prosthetics providing me the optimum use of my remaining limb. The FDR team made me feel like I was their only patient. The caring, listening and understanding was unique. Their knowledge of prosthetics and what was best for me was top notch. I would recommend them to anyone who finds themselves in need of help for prosthetics or orthotics.

Hey, I've searched for orthotics for my very difficult right foot, and my search ended when my…read moresurgeon, Philip Basile, suggested I go to Paul Harney in Burlington (see below). No assembly line treatment, Harney takes his time to understand your specific body and functions. He's a humble genius, state of the art engineering orientation-- and yet a human being. It's personal for Paul to get it right. I know my situation is unusual, and he never blinked. Highest recommendation. Office in Burlington and Nashua.

Took a ton of trips and still not as good as other providers. But really not worth it to deal with…read moremis-billing and non-responsiveness months later. They don't seem to have an email address and they don't correct billing issues when communicated other ways. It's 2025--this is unacceptable.

Nice people , they do good work and are attentive .. but that smell!!…read more The whole place smells of toluene or ethyl acetate .. I get light headed after just a couple minutes . It cannot be healthy to have that level of fumes everywhere around . All the stars off are for this likely safety hazard. Do not go in if you have sensitivity to fumes. The HVAC system in this building needs help .. this lack of proper ventilation is likely hazardous to your health. No places should smell like this , and I spent years as a chemist . If I were an employee id call OSHA asap ...

we purchased custom orthotics twice through them. They are TERRIBLE to work with. Terrible hours…read morefor appointments and terrible customer service. STAY AWAY!!!!

we were referred to Cornell due to it being in the same building as MGH ortho. the receptionist is…read morerude and you are unable to understand her half of the time. Appointment scheduling is very flexible I will give them that. We are now on week 3 with no up date but it shipped. I'm sure she could easily look up tracking numbers but why would she try to improve her customer service when it seems like she does not want to be there anyway. This is a standard that needs to be changed do not say you be will be back in two weeks to pick up the brace when in all reality you will not .After we receive the brace we will be switching to a different orthotic provider just to make sure things are done in a timely and efficient manner also to not have to deal with a rude receptionist.

Avoid - they do not follow the orthopedic doctors prescription…read more My orthopedic surgeon wrote a script for rigid orthotics since I tore my posterior tibialis. I sent the script to Cornell Orthotics (Beverly) and setup an appointment. Since Cornell had made orthotics for me years ago (which were NOT rigid), I emailed them if they would make rigid orthotics as the doctor prescribed. No response. I asked via email again. Still no response. A third time, no response but they wanted to confirm my appointment. Note, their only on-site orthotist in Beverly was on this email thread but would not respond to my question. The orthotics he made and charged me $400 for were flexible and equivalent to what you'd buy online for a 1/10 of the price (see their $400 orthotic). I will not go back there again and do not recommend them.

They are meticulous, priced competitively and customer friendly. They have great attention to…read moredetail. I've always had a great experience.

Quick response and very efficient when getting back to me. Letting me know they would need to see…read moreit first.