I took my grandma here. We did online appt and check in. Super easy process , paid copay up front . Was in and out in an hour which is good for urgent care . Staff and the Doctor were friendly and attentive. Highly recommend read more

I had a great experience here. I was greeted by Shahir and checked in quickly. Then I met with Margaret to discuss symptoms. She was incredibly nice. Then I met with Dr. Fatima who diagnosed me and called in a prescription. I had surgery 2 weeks ago and Ive been in a lot of pain and a bit down. It meant a lot to me that they were kind and caring. It renewed my faith in the healing power of people simply caring about you. Thank you! read more

The providers at this location are fine BUT the billing department is a NIGHTMARE. They made an error when they submitted to my insurance for payment. I have called and emailed them many times and they always say they will fix the error and resubmit. BUT THEY DON'T FIX IT and are trying to send me to collections. DO NOT GO TO THIS URGENT CARE!!! It's like the billing department is run by scam artists. I would bleed out on the sidewalk in front of this urgent care before ever going back. read more

So did a review yesterday about them not answering phone but it was holiday hours so I had to redo my review .. I've seen all the other reviews and that was not experience, a friend recommended this place because my primary wasn't open and I was not gonna pay emergency room prices .. anyway I went online picked a time showed up and it was just me there . Another couple eventually walked in but I was first called in about 3mins after arrival . Saw the first nurse who did the normal blood pressure check . They did a Covid and flu test . I was put in a room to wait for the doctor which was a bit long but my primary takes long for the doctor to come in. Saw the doctor and she diagnose me with an ear infection .she said she would send the script . It's a holiday so finding a pharmacy was the issue . I didn't know which one she sent it to and it was hard getting thru but all in all a good experience read more

I had a fish hook in my finger and it was a deep cut. The lady that was helping me out asked if she can try and get it out without numbing it first. it was the worst pain I had ever experienced. Then she numbed it and we waited a few minutes to wait for it to numb and when she tried to take it out it felt like there was no numbing in my finger so I had to rotate to SenTara where they got the hook out very efficiently and fast. Wasted my 30 dollars for the hook to still be in my finger read more

NextCare Urgent Care, Woodbridge - This is my finger after urgent care. - Urgent Care Near Me - Woodbridge, Virginia

I've been here before with so-so service, but today, the receptionist was terrible, she tried to charge me $20 as a co-pay, although my insurance is $0 co-pay for urgent care. Her explanation was they charge as 'specialists'! I called BS and left! I will not be back there! read more

If you want to camp out all day then this is the place for you. There was only one nurse covering all the patients. The doctor took her sweet time to see me. The lobby was not crowed so I am amazed on the lack of time management. The receptionist was great, especially considering I did my paperwork and appointment online. Corporate should do something about this!!! read more

Gotta love that copy and paste response from management about being concerened. JUST DO BETTER WITH YOUR FUTURE PATIENTS AS FOR ME, ITS A LOSS. SEVERELY LACKS PROFESSIONALISM AND HEALTHCARE ETIQUETTE. I gave a second opportunity thinking it was just that day. From the front desk "receptionist" laying across the desk watching movies on her phone with 4 to 5 patients along with their family sitting in the lobby to the physician coming out full fledged with her hand down her pants scratching herself. Bro, we all get an itch, however, if you have to go that deep for it do it behind closed doors. Forget the "convenience" of online paperwork and appointments, their system was down the first time and this time so I had to wait past my "convenient" online appt time in addition to filling out paperwork. Happening once is understandable twice deems repetitive. I've never been to a third world country but being here made me feel it was as close as I could get without having to fly! Regardless of where I go my moto is if the front presentation is bad then the back is worse. No thanks, Beware....... And my one star was required to review. Otherwise without hesitation it would be in the negative. read more

I had a nasty fall on my longboard yesterday and decided to get checked out by these "doctors". I had a direct god damn hit to the back of my head which is bloody and a big lump. The "doctors" name was Kaniz Fatema, MD. The "doctor" seemed extremely unprofessional and treated me like she was trying to move on as fast as possible. Even though I was definitely the worst patient she's seen all day. I've never been rushed through a appointment so fast. Lady didn't even seem like she was sure if I had a concussion. I had to f**king ask her if I did! WTH I asked her about my pupil size which if one pupil is smaller than the other it means I have a concussion, and she shined a light into each individual eye instead of looking at them both. I did a google search and learned that in five minutes (WITH A CONCUSSION!) It seems like this lady cheated on her "doctors" test. read more

NextCare Urgent Care, Woodbridge - My injury to the back left side of my head. - Urgent Care Near Me - Woodbridge, Virginia

Go to the Emergency Room. you will get better care and wait less. You also have a betterchance of being cared for by someone who loves their jobs. The receptionist and nurse both sedmed overwhelme, frustrated and did not want to answer questions to avoid bring incriminated. i have never seen such piss poor attitude. 1. Their appointments don't mean anything. I had an appointment at 11:20 and was not seen until 12:08 pm. -and did not finish until 2:30 pm. I waited 3 hours and 10 minutes for a simple sinus infection which prompted a COVID test and strep test which they forgot to read. I was left in the room behind closed doors for over 1/2 hour without being administered my COVID test. if you want to put your life in the hands of caregivers who are beyond frustrated. are over it and simply don't realize that you are in need of their help and completely lack empathy - yo u have found fbe perfect place. otherwise RUN read more

Took my son here recently after a tick bite under his fingernail appeared to be infected. We did the online sign in, and arrived 10 minutes before the time I had chosen. We were the only patients in the waiting room for awhile, eventually two other patients came in. We waited one hour past our time before they called my son back. In that time ONE patient came from the back to leave. When we were finally called back, all of the examining rooms were empty. What was the wait for?? When the PA finally came in I realized quickly that this was a waste of time. She appeared to be completely unknowledgeable about tick bites. After looking very briefly at my sons obviously infected finger, she advised him to soak it in hot water to hopefully open the infection, and to use Neosporin. That's it! We walked out of that office receiving zero care. Two days after our appointment there, the infected area had gotten worse, so I took him to another urgent care facility, Patient First. The doctor there was shocked that they hadn't treated him at NextCare. The doctor at Patient First lanced the infection, cleaned it, applied medicine, dressed it, and prescribed 10 days of antibiotics. A much different, and much more professional experience, than nextcare. I highly recommend going elsewhere for medical care. read more

NextCare Urgent Care, Woodbridge - The infected finger that Nextcare chose to not treat. - Urgent Care Near Me - Woodbridge, Virginia

this place sucks. They made me wait 4 hours just for a sport physic. They also let a person that came after us go before me because they had less people then i did. read more

3/17/18 I have been going to this Urgent care since i was a child and it always had very good and friendly doctors and nurses who always provided their patients with excellent service and care as well as hospitality.... until not too long ago. I've recently been going to this urgent care quiet a lot (last time i was there was probably 2 weeks ago) and each time, i had this middle eastern lady as my doctor. (I'm not sure what ethnicity exactly) but anyways... she has been so rude, careless and disrespectful every time i talked to her! When she talks to me, she lectures rather than talks. When i had a concern about something or i was speaking to her, she walked out of the room and slammed the door l as i was speaking. UPDATE** 1/6/19 I don't know what happened with this place but it has not changed my opinion. Most of the staff is friendly as usual but the wait has gotten so much worse! I was here for almost two hours which means i waited for about an hour and a half and then the last 30 minutes they treated me and sent me off. Either they are super understaffed or they don't know how to deal with patience in a timely manner. I Do not recommend especially if you've got things to get done through out the day. Your visit will take half of your day read more

this Place is the worst! I have never written a review But I felt I needed to. First of all there system doesn't work. Wether you make an appointment or walk in. I waited 2 and a half hours to be seen. Then the doctor comes and doesn't introduce herself. In and out for 2 and a half hour. Not to include I had to harass them to get my prescription in. Almost 7 hours later! this is unacceptable! i was in a lot of pain! I could of went to the ER would of been quicker! Never again...Don't waste your time at this urgent care. Disgusted! It deserves no stars. read more

This "urgent care" isn't very urgent. I waited about two and a half hours to be looked at and of course my appointment lasted two minutes. I can't believe I had to basically throw my whole day away just to sit at an "urgent care" for two hours and to be looked at for two minutes. That's ridiculous. They need more doctors working here bc there should be no reason one doctor looks at 80 patients who show up to get "urgent care" and sit there for 2 hours or more. At least the one doctor that was working was very nice. read more

The app is horrible, but not the staffs fault. However, the front desk lady is very rude, impatient, and condescending. She called me multiple times while i was waiting in the parking lot only to ask me one question and hang up. I filled out the paperwork in the app but she couldn't see it in the system. She finally called me and said she figured it out and hung up. Also, i went for a rapid COVID test and the person doing the test had the test in his pocket. Asked me what medications i'm taking and then asked me how to spell the name of the medication. Quite unprofessional. read more

This place goes 100% by the diagnostic tests and not at all by common sense or listening to patients about symptoms and how they develop. I brought my child in on 10/6, told them that they were prone to strep. The teenager explained the knife-like pain when swallowing, the earache, and the headache. But the rapid strep test was negative, as was a COVID test. They told us to isolate because the COVID tests aren't 100% accurate, but they would not give us an antibiotic, even though rapid strep tests aren't 100% either. I called back the next day and told them that the throat and the ears were worse and again begged for an antibiotic. I was told no. They claimed no sign of a bacterial infection. So she spent the weekend miserable. With symptoms lingering. Missing school and activities because "COVID!" Now Monday 10/11, comes the phone call. The strep test from the lab came back positive! So 5 days missed school, missed weekend, all because the doctor was a slave to the diagnostic test, overly focused on a COVID Uber Alles diagnosis, and didn't consider the classic symptoms of a throat infection. Avoid this place if you can. read more

Covid test.Made an appointment at 8 the day before. Got there at 8. Called and they said they would call me back. Waited until 9:30 I called them. And they said they were helping other patients. I was the first person in line. As I pulled away, I saw a staff swabbing someone's nose. The receptionist was rude and offered no alternative or apology. Don't come here read more

The 2nd worst experience I've ever had with urgent care (the worst being a miscarriage in the family). We had a 3 hour wait from the get go (originally told it would be 1 hour, while waiting I left my teen son so I could pick up my daughter, there were 2 people ahead of us when I left, came back 20 minutes later and there were 3, when we did get into an exam room there was dried blood on the exam table see picture, went to CVS to get the prescription they couldn't find it and turned out the clinic had mispelled my son's name and wrong birth date, when I called for the supervisors information they said to give the feedback on the website, when I asked for the supervisors phone number all I got was a email and it turns out the supervisor is actually located a couple hundred miles away in North Carolina). Seems like a business that lacks adult supervision. read more

NextCare Urgent Care, Woodbridge - Urgent Care Near Me - Woodbridge, Virginia

The front office staff is non existent. They don't welcome you or inform you of you wait time or anything. They fully rely on the automated check in. It feels weird and off putting. The medical technician didn't use proper procedure when tasking my three tests; strep, Covid and flu. While waiting in the half lit room there are old liquid spills on the floor that haven't been cleaned. It smells like all they use the clean is Lysol and that's how it looks too. If you prefer good customer, reasonable waiting time and cleanliness go somewhere else. read more

I would give 0 stars if i could. Dont come to this place unless you have the entire day to waste. There is no point in having an appointment because it wont be followed through. 10 am appointment wont be seen for 3-4 hours later. When the "doctor" finally does come in they rush and dont give proper care to the patient. Horrible and not convenient at all! read more

This is the WORST urgent care ever and here's why. My employer requested me to get a rapid covid test before returning to work. I called in the morning and they said I had until 10:30 to come as a "walk-in". I arrived at 9:30am to check in coming from Alexandria to Woodbridge. The online check in guided me to an app which had a wait time. There were 41 people ahead of me. I waited in my car for an hour the wait now said 40 people ahead of me. I called the urgent care and they told me to go home and wait my turn. I called every 2 hours and only 2 people were getting seen each hour. I called again and the front desk lady said "please call back next in an hour" followed by "Im actually lost and dont know why its so long of a wait". It is now 7pm, they close at 7:30pm. I have YET to receive a call. Thank you for wasting my time and my day thinking I would get a call to come in for my rapid covid test. Now I cant work for another day, finding a different location do take my test. This is the worst urgent care ever. The customer service is horrible. Never ever coming here again - even if it was the last urgent care open, id rather stay sick read more

Brought my son here for a sports physical. $25 in and out with no problems. People are very nice. Only reason we didn't go to his PCP is because insurance wouldn't cover another one till November and he needed it to play sports. read more

Good customer service, but terrible if you don't book an appoinment. I waited around 4 hours and 45 minutes for a walk in. Please if your going to come here book an appointment. I came for a walk in appointment at 9AM and I got called at 1:45. I had enough time to get Starbucks and a lot of food and got a good meal . I came on a Monday morning for my son and was hoping to take him back to school but it was way too late. It covered most of my day and I was very mad. Definitely not coming here again. read more

This place is so understaffed, it's a problem. I came in today for a simple doctors note and a test for strep throat. I checked in at 3:12pm and didn't get called in until 5:04, a whole two hours later. The nurse that assisted me was very attentive and asked the right questions. Doctor Fatema was unprofessional and straight up rude. No greeting, no introduction as to who she is. She didn't let me ask any questions. I saw the doctor for not even a full minute. She was in and out for maybe 45 seconds. A stupid $50 copay for 30 seconds of actual care. Additionally, on my way out, after I waited an ADDITIONAL 15 MINUTES for a doctors note that I ASKED the doctor for which she did not give. The receptionist had to call her to remind her for my doctors note. Then, when I finally got my doctors note, I was handed another patient fill out form, and almost walked out with it, until the receptionist notice that she made a mistake. It is 5:23 and I am JUST NOW LEAVING. This is outrageous. Wish I could give 0 stars. read more

NextCare Urgent Care, Woodbridge - Example of the wait time. - Urgent Care Near Me - Woodbridge, Virginia

My son has an eye infection and his pediatrician was booked, so I decided to schedule an appointment for him here at 1:40PM. I was thinking okay, we should get in and have him seen in a reasonable amount of time since it was a scheduled appointment, right? We waited an HOUR, watching people come in after us and be seen before my son, even after explaining that this was a PRE-SCHEDULED appointment. Absurd. Makes 0 sense to offer appointments if you're still going to have to wait just like the walk-ins. An hour is insane and was not even busy! Don't go here. read more

First time ever visiting a urgent care. I by passed 2 that are within walking distance of my house based off of the Yelp reviews. Patient First and Sentara both rated poorly so I trekked down a couple of miles for NextCare. Sunday morning at 8.... Rebecca greeted me right away. Very clean, decent location, plenty of parking. My entire visit was less than a hour. Everyone was polite and they have s board/ screen that shows the names of the folks waiting and their approx. wait time. My visit ran about $250.00. That's for diagnosis and prescription right up. I pretty much knew what was wrong with me and knew I needed antibiotics. Hopefully I won't need medical care anytime soon but if i do, I would go back. read more

I didn't want to go to the hospital so I choose to come here. I had fell and was only trying to make sure I didn't break any bones in my foot and to make sure my back was ok. My complete visit was very nice and I received the best care. The staff was very nice and professional. Thank you guys for taking good care of me. read more

I viewed the negative reviews and I was hesitant but I wanted a Covid test fast and found CVS and Walgreens to be a joke as no appointments are available for several days. It seems to me after reading the reviews the only real problem Nextcare has is the lack of defining and setting an expectation for the electronic cue waiting system. So I am going to describe it for you. The secret to this place and a quick Covid test is, for a walk-in you have to arrive when they open. They will have you login to an app and this will initialize you into a virtual waiting line after you complete the paperwork. So you can go home and wait in the comfort of your home. The app will tell you how many people are in front of you. You can follow this in the app and get an idea of how much longer the wait will be. Once you no longer have anyone in front of you it will tell you your session is "Booked." At this point you will start to freak out and wonder if the system kicked you out of the cue. Because you have not received a text saying, "It is your turn, please return and come in and wait.". I did. But It will be a few minutes later and you should receive that text. I got the text 40 minutes later telling me, "Please come inside, it's your turn soon." The electronic cue was the most annoying part not knowing the expectation, but waiting at home was great. The medical experience follows. The medical experience was great. Nurse Shontal and Nurse Practitioner Hirut were professional and caring. I was in and out within a half hour with my negative Covid results and paperwork. I hope this helps. JP read more

The website states that the clinic was open until 8 PM so when we arrived at 7:20 and we were told that we couldn't be seen because they close at 8. When the receptionist was questioned as to why the website says 8 then she begrudgingly said that she would check with doctor. The doctor said that it was ok. Once we got to the doctor she administered a COVID test and when that result was negative she appeared to be at a loss as to why I was feeling the symptoms I was and basically said I have no idea what is wrong and that I could go the ER if I wanted to. She apparently did not want to be bothered with actually trying to figure out anything other than a COVID test. The entire staff that I dealt with appeared to me to be uncaring and unfriendly. Your time, money and peace of mind will be better served by going anywhere else. read more

Expect a long wait for a 10minute visit. On more then one occasion there has only been one physician and one nurse to see a waiting room full of patients. They also take a long time to call patients to the back in between patients. read more

the front desk person was much better than the doctor! I had to wait for three hours for her to not even check my son for three minutes. she was in such a hurry to see "other patients" she wouldn't even listen to me. she was so rude and unwelcoming. read more

We didn't bother sticking around long enough (2 hours!) to be seen. The girl at the front desk was so rude with everyone, was eating a burrito while checking us in and was completely unprofessional. We waited about a half hour and called our regular doctor who fortunately had a cancellation. We won't ever go back again! read more

The day of the appointment even though the front desk person was kid of rude or as she stated that's the way she talks, once you go in the back everything went really good. I'm not even complaining for the wait time. I was called 4 business days after I got tested, then requested to have my results emailed so I could go back to work... every time I called the person who answered kept complaining about she's the only one doing everything, taking payments, answering calls and so on. I totally understand but as she needs her job I need mines as well. I think they should provide help to those poor girls at the front now that they're very busy. read more

The staff is nice enough but the PA got her degree from the cracker jack box. She doesn't take into consideration the patient's desires or concerns and misdiagnosed an illness so blatant. This is the closest Urgent Care to me but I will drive longer to avoid this place like the plague. There are too many other places to choose from than to EVER do yourself a disservice and go here. If you care about yourself, your kids or just plain competency DO NOT GO HERE. She sucks plain and simple. 1 star is being generous... read more

My 5 yr old daughter was very sick and was seen by the doctor on duty. She was sent home with a Tamiflu prescription even though she tested negative for the flu. The next day she was the same or even worSe. I was able to get her into her doctor and she was diagnosed with pneumonia. I asked the doctor at next care if there was a possibility it could be pneumonia and she quickly dismissed me. Probably because it was almost time for them to close and she wanted me to go. They didn't even suggest a chest X-ray. I was in tears in the exam room bc my daughter was so sick and all they was sent me home with was a prescription for something she tested negative for. I'm so furious with this level of care. Who else are they sending home with severe illness?? My 5 yr old child was sent home with PNEUMONIA, undiagnosed. Something should be done, this is unacceptable read more

This place is a joke. DO NOT go there for COVID tests. We went for our first test and got the results in 48 hrs. The second test, three days later, they failed to tell us they had switched labs, so we kept checking the lab they used previously to find out results. Left several messages that they did not return to see if we had missed something. Today my husband went in. They had the negative results since Sunday (it's Thursday). They obviously could care less, and I'm out a week's pay. This is pure negligence. read more

No one wants to go to an Urgent Care, and no one wants to wait. Unfortunately, there was a bit of a wait here -- but most Urgent Cares (and Minute Clinics) do have waits. (I will definitely try the online check-in if I ever return -- didn't know about it this AM. It's worth trying if you're thinking about going here to save the amount of time you have to wait there!) I did not see a physician, but the nurse and physicians assistant that cared for me were both professional, asked relevant questions and addressed all my concerns. The prescription was emailed to my local pharmacy. All in all, on par or better than the other urgent care facilities I've been unfortunate enough to go to! read more

Doesn't matter if you have an appointment or not. I checked in at 8:45am for my 9am appointment and didn't get seen till at least an hour later. Mind you, it was a Sunday & There was only one other person waiting. I don't understand. I also came in the day prior (everyone in the house got sick) as a walk in and waited 2.5 hours to be seen. read more

I forced my husband to go to this clinic primarily because it was closer than the patient first we normally go to and he had been complaining about feeling hot one minute and shivering the next. I checked his temp and it was over 100. He got there and he said the first clue he should of got was that it was a ghost town in there. He was seen quickly and they noticed that he had a cough and his throat was red a swollen, he told them about the chills, the fever, the coughing. They ran a flu and strep test and they stated that his temperature was over 103 and the doctor told him they were both negative and he was perfectly healthy, they couldn't explain anything but gave him 1000 mg of Tylenol and sent him home. My husband has now been at home with the flu for a few days and for some reason, this place couldn't figure that out. I knew he had it merely from the symptoms but maybe I will give them the benefit of the doubt and say their tests were done incorrectly. Needles to say, we will not be returning to this place again. read more