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    NextGenITservices

    4.5 (2 reviews)
    Open 9:00 am - 11:00 pm

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    Security monitoring services

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    6 years ago

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    6 years ago

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    Central Computers East Bay

    Central Computers East Bay

    4.0
    (107 reviews)
    $

    Great service from start to finish here at Central Computers!…read moreI went in here to buy a new PC case and was greeted right away from Amon (I think that's his name, he had glasses). He was able to point me to what I needed right away and was very knowledgeable and answered questions that I had. After I setup my PC at home, I wanted to change some settings in BIOS and change my partition from MBR to GPT, Secure Boot On, and Legacy to UEFI but had problems doing so. I submitted a ticket through their website and got a reply right away from Chi. He gave me a quote and offered me an upgrade to Windows 11 along with the setting changes. The email conversations were quick and once finalized, I gave them a call to confirm when I can drop off my PC for the BIOS setting changes and upgrade to Windows 11. Needing my PC back quickly, I paid extra for the express fee. Laila checked me in at the service counter and took down notes on what I wanted done. Later that day, I got a phone call back from their tech Keymond. He explained what needed to be done in order to get my BIOS setting and partitions changed from MBR to GPT. I ended up getting a new M.2 SSD and the next day, I got a call back from them saying my PC was ready for pick up. Keymond was really nice in explaining what needed to be done and explained his process thoroughly, definitely a friendly guy. He was really nice over the phone even and was happy to explain to me the work done in person. Service here is great from Check-In to Check-Out. I would highly recommend this place for any computer parts and service. They have a wide variety of selection of computer parts. I will be coming back for any PC needs. Thanks to the team at Central Computers, my PC is up and running with the settings I wanted and Windows 11!

    Since Frys closed down I started shopping at Central Computers, this place is fantastic. Even…read morethough we have a Micro Center, Central Computers is Locally owned, has a fantastic service center, and has prices that meet or beat MC. This is my go-to for networking (Unifi) gear for business and personal. What's best is that you can casually shop, but not after a couple people will ask you if you need help finding anything. Central Computers check my boxes for customer service, pricing, and friendly staff.

    Mobile Kangaroo - Fremont

    Mobile Kangaroo - Fremont

    3.9
    (135 reviews)

    10/10 service highly recommend. let me charge my phone and sit in the shop while still continuing…read morebusiness.

    If I could give it a 0, I would! A 1 rating is being too generous. It takes a lot for someone to…read moreget me to the point where I write a bad review, but the customer service was. One of the worst I've ever experienced. I can't believe that Apple actually contracts them to work with their customers. The tech has no sense of customer service. He was very rude in the way that he greeted me, spoke to me and helped me. He had a bit of an attitude from the very start and it gave me the impression that he did not want to either work with me or he was frustrated and stressed out. I tried to overlook it, however by the time I was about to hand over my phone. I just couldn't give my money to a business who treats their customers in the manner of which I was treated. I really needed my phone battery to be changed as I am traveling tomorrow morning. However, given the treatment that I did, I much rather sacrifice and wait until I get back from my trip. I'm big on customer service and believe that when you treat your customer as well they return and make referrals. I definitely wouldn't recommend coming to the shop Apple authorized or not. I plan to give Apple a phone call and share my experience with them as well. And by the way, this wasn't my first encounter at the shop. I remember going there years ago to get my son's iPad fixed and after today, I was reminded why I left and took my business elsewhere. I was trying to give them another chance, but they ruined it for me altogether.

    NextGenITservices - itservices - Updated July 2026

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