Broker Frank DiTomasso and agent Suzy Miller have officially made me waste 5 months in contract and…read more$4,000 in fees due to the dishonest nature of the way they handle deals. We were under contract on a property that was suppose to be delivered vacant. They promised tenant was already moving out last year November. We entered contract and sent $45k for escrow from a high interest account we have. For 5 months they kept saying tenant was moving out, after doing some research and investigation we find out tenant was never moving out. They actually signed a new lease ending in July 2026! Long story short, after rate locks, home inspections, appraisals and lawyer fees, we are out more than $4,000! Will be writing to the BBB also!

We bought our first home with Lisa Simonelli and Diane Yetman. Met Lisa in one of the open houses…read moreand first communicated with her through text and email and decided to work with her. Lisa and Diane are very responsive to texts and phone calls and are always there to answer questions and have a great attitude about it. We saw many houses and Lisa never forced us to like something. If she knows we don't like a house, she leads us out of the house right away so we don't waste time. She has a fun attitude and will tell you the pros and cons of each house. When it was pouring one Saturday, we finally found our dream home. She helped us get a good deal with the sellers and constantly updated us. When Lisa was busy, her partner, Diane would accompany us. Diane was with us during the home inspection and she gave us good tips. Lisa and Diane were both there during closing and we couldn't have asked for a smoother transaction and process. They are a great team and if you're a first time home buyer like us, they are the one's to seek out in Staten Island. They have many connections that helped us save money. They recommended the home inspector, lawyer, and contractor which we compared our quotes to others and saved significant amount of money.

Extremely disappointment. A huge lack of communication. When trying to schedule appointments to…read moreview units it's lil to no help setting concrete appointments. I have asked and attempted with follow ups to show interest and it's crickets. This my time and livelihood. If they don't want to help or work with people who are genuinely interested in a home then maybe this isn't the field for them!!! Highly disappointed

So happy with Robert Defalco's office, I dealt with Mike and Ronnie both very professional and…read moreknowledgeable, I couldn't be happier

Wow! What an incredible experience! My parents needed a new place to live so I had decided to look…read morefor a broker. I got on Yelp and made me search. Joann was one of the top choices. I read some good reviews and decided to give her a call. The moment I explained my parents situation to her, I could tell over the phone that Joann was very genuine. She asked all the necessary questions in order to be able to provide some options. To be completely honest, Joann was very committed and diligent in the entire process. Her communication was outstanding. Any questions or concerns I had, she would respond immediately or if I had a questions for the landlord or agent, she would stay on top of it and notify once she would get an answer. World class service. She is very experienced and I would highly, I repeat, highly recommend Joann to anyone looking for a new place. My parents signed the lease and will be moving in their new place this week. It was a pleasure working with her. Thank you so much, Joann! You truly are the best!

I had a great pleasure working with Joan! A very cooperative…read moreprofessional, proactive, enthusiastic and responsive real estate agent. We connected our clients and made sellers and buyers win. All the best Joan! Sasha A. Gurevich Gurevich Real Estate Team At EXP Realty

My experience dealing with Lily Liu was very negative. She was more interested in making a sale…read morethan providing actual service. I rented my apartment from them. None of the repairs I requested were done prior to me moving in. Nor did she provide me with a list of utilities in the area as I requested. Despite saying that she would do so. She also lied about me not signing some paperwork. And had to confess once I called her out on it and had to admit her mistake.

One of the best and top real estate agencies in staten island. Friendly agents and office staff.read more

I just purchased an apartment in the Fountains. Jennifer Maroni is the agent I worked with. Her…read moreknowledge of Staten Island neighborhoods is extensive. She is professional and helpful and quick to respond to requests for showings. I can't say enough about how seamless everything was. Jennifer is a terrific realtor. Jennifer always showed up for whatever was needed. I highly recommend working with Jennifer if you're looking for property on Staten Island. Thank you Jennifer for all of your help!!!! It was pleasure working with you.

Jennifer was a God send. She listened to us and made the experience as pain free as possible…read more Jennifer doesn't have problems, she has solutions! She understands that life happens and she does everything in her power to help you. You can't go wrong with her!! She will be our choice for a realtor for years to come!! Now we are just renting but she will be our go to when we are ready to settle down in a forever home. Thank you Jennifer!!!

Freeo Realty is the best real estate firm I have ever worked with. Tammy is excellent at what she…read moredoes. Pleasant personality and really helpful in every way from start to finish. She follows up in every way. I have worked with Freeo Realty for over ten years and I am beyond happy with their service. I have and would again reccoment their services.

Tammy is the worst realtor I have ever had the displeasure of working with. She doesn't answer the…read morephone ever, she does not show up for scheduled appointments, and her attitude is absolutely horrid. Her office is disgusting and she really should seek other employment because realty is definitely not working for her. Absolute joke. Do not use this realtor.

This is the dream team. Thanks a million, Grace & Fouad! I really appreciate you both for being so…read morethoughtful, responsive, and always sharing knowledge where you could add. It was because of your expertise that I was able to land my first home in New York. Having spent most of my life in California, this was a bigger milestone than it seemed and I can't thank you enough for helping me put my roots down in one of the most vibrant and soulful communities in Brooklyn. 11 months later, I'm happier than ever and I feel so calm and peaceful in my home. Super grateful to have had your guidance in a very competitive market!

My wife and I were so happy we found Grace and Fouad. They helped us sell our Brooklyn house in…read moreadvance of a cross-country move. We felt immediately comfortable with them from our first call. They were informative, honest, up-front and friendly. Throughout the process they've been communicative and supportive (it's always a stressful experience) - and helped us position our house in the best possible way for a sale that we're incredibly satisfied with. They've behaved with a great combination of professionalism and kindness. And we told them that if/when we ever move back to New York we'll know exactly who to call to help us buy a home.

Highly unprofessional and shady. Realtor Nadia sent me a known prospective renter that stopped…read morepaying rent after the first month of moving in. Then she stopped answering her calls and messages, and her superiors never answered calls either. Stay away from this realty at all costs. Shady scammers.

From the owner: Embark on a remarkable real Estate Journey with me, you can discover a world of seamless real…read moreestate transactions. My extensive network of professionals ensures your home selling or buying experience Is smooth and an extraordinary experience. Ready to embark on this journey with me. I am a NYS Realtor for over 25 years I service NYC, Staten Island , Brooklyn and NJ Contact me for all of your real estate needs and questions …

Jessica was our real estate agent when we were looking for our first home. She was professional,…read morehelpful and quick to respond to any questions we had. Jessica went above and beyond and found us exactly what we were looking for. We would highly recommend Jessica to anyone looking for a home!