ZERO STARS I can't speak for all of the Peach State Truck…read moreCenters, but I can attest to the one in Forest Park, Georgia. We took our truck in for a simple brake shoes and pads in November. See, peak season was about to happen and we were preparing our truck so we could make a decent amount of money since Christmas and Amazon was about to happen. First, they send us a quote for $1200 dollars for just this repair. Cool, we were happy with that. A little while late our $1200 dollar repair turned into $4500. Now let me break that stupidity down for you. We were told the mechanic couldn't get some of the old parts off of our truck due to it rusted so bad. We understood that since our truck came from the north. So reluctantly, we agreed to the repair. Then it gets even better. They need a certain part that every company doesn't seem to make anymore. Some spyder part. It's on backorder until the beginning of December. Mind you, they've had our truck a month by the beginning of December and told us we were unable to drive our truck off the lot because it was in pieces and they can't put it back together. We'd have to tow it. Seeing as how we had a huge repair bill, we decided to leave the truck there. Peak season was all of December, we'd at least catch the latter half. So I call a few days into December to check on the part cause these idiots don't keep you informed very well. Yes, it is on track for delivery. But wait, I call to check how long it will take for the repair, "Oh the part is on back order til Jan 17th." HUH? And we still can't take it off the lot cause according to the head foreman idiot, it was in pieces, he didn't recommend driving due to DOT violations and we'd have to tow. Hands tied, we wait until Jan 17th, now screwed because peak season is over and any trucker knows, peak season is a money making time. Jan 17th comes along and this part is still not available and I too, kept looking on my own during all this time. My father in law goes up there to look at the truck. Our truck that these idiots said was in pieces, was ALL PUT TOGETHER sitting in their lot. But wait, they said they couldn't get it back together on the truck cause it was so rusted. Okay, now my husband goes up there too. Same findings. Then when we wanted to take OUR truck back because WE OWNED IT, not Freightliner, they wanted to say no. We paid $500 or so in cash to get our truck out of their and we fixed it right outside their fence in front of their service department and guess what??? NO RUST WAS ON OUR DAMN TRUCK. THEY LIED CONTINOUSLY BECAUSE THEY ARE OUT TO MAKE A DOLLAR AND SCREW US. So we get out truck fixed, we bring it home and brake assemblies they say WERE SO RUSTED THE MECHANIC COULDN'T GET IT OFF, we took off ourselves in our driveway. Oh but wait, there's more. Since our truck sat there for 3 months, our transmission starting going out and our back end of our truck made noise. So I question if someone at Freightliner USED OUR TRUCK TO MAKE THEIR OWN DELIVERIES BECAUSE THAT TRANSMISSION WAS SOLID WHEN WE LEFT IT THERE. AND THEY GAVE US BACK A BROKEN TRUCK, LIED ABOUT THE REPAIRS NEEDED AND SCREWED US ROYALLY. Lesson learned is do your own repairs because this place, and I have read sooooooooooooooo many reviews since the, LIE and UPCHARGE YOU because they are EVIL AND TAKE ADVANTAGE OF THE SMALL MAN. Not to mention, these idiots they have at the service desk counter have NO CLUE about these trucks parts. IF THE DIAGRAM THEY PULL UP DOESN'T SHOW IT, THEY CAN'T THINK FOR THEMSELVES AND FIGURE IT OUT. To say I am HIGHLY DISSATISFIED is an understatement. So please, DO NOT take your truck here AT ALL. Go to McDonough in GA. THEY ACTUALLY CARE AND FIX ALL THE PROBLEMS FOREST PARK, GA CREATES. So BELIEVE all the bad reviews, because they are actually legitimate.

OH MY GOODNESS!!! Can we say QURAN ANTHONY three times!!!…read moreThis gentleman could tell I was like a fish out of water when I walked into the Freightliner location to pick up a truck part. I hadn't been in the store a minute before he asked how could he help me. He asked for the order number, looked up the order and retrieved the part. Mind you, at this point maybe five minutes had passed. When I asked how heavy the part was, he said don't worry I'll take it out for you. He smiled throughout the entire transaction and stayed consistent with his EXCEPTIONAL CUSTOMER SERVICE DELIVERY!!! He unconsciously conveyed to me how much he enjoyed being employed at this location. Keep up the good work Quran --- people notice kindness!!!!!

Stay Away from these guys. I purchased a 2019…read moreInternational Durastar 4300 less than 5 weeks ago. Now I need a new radiator, EGR system reset (thankfully that's under warranty), also left front wheel hub seal is leaking on the brakes (serious DOT violation and not covered under warranty), I had to purchased a new rear tire 8 days after driving off the lot, new mudflap 2 days after purchase, I had 2 diagnostics performed and now I need my brakes cleaned because the wheel hub leaked all over them. I contacted Daniel and he said he would, "...make it right if it's not under warranty." Today he says, "talk to Gavriel he needs to review and make a decision." I called Gavriel and he said, "Maybe a rock hit it." I literally had to laugh. My father drove trucks for 48 years and my brother has been operating semi trucks for 17 years and Gavriel texted me saying, "You don't know how trucks work". After such a short time after buying the truck from Mig, Gavriel says its "wear and tear" or " maybe a rock hit it". I went back and looked at the original photos of the truck from their website and couldn't believe there was only one mudflap in the original photos and this truck had a "fresh new DOT inspection performed". The mechanics at the shop where I had the diagnostics performed all laughed when they saw the dates from my purchase and said there is No Way this truck passed a Real DOT inspection. Gavriel said in a text, "when I man up we can talk", if he only knew the type of man I really am he would never have dared said such words. This was said after I had to hang the phone up from listening to his insanity. I had to laugh at the entire conversation especially when Gavriel said, "your trying to extort me". I emailed Mig all the invoices and diagnostics as proof of my troubles. I'm having so many issues with this truck after such a short time. And legally I'm stuck with it. They will continue to do business and blame their customers for "wear and tear", and make YouTube videos and smile and say, "we will work with you, our reputation is everything". If you are reading this review do NOT buy a truck from this shop. I'm smiling at this $4,000 repair bill and angry I didn't stay away from this dealership. "Wear and Tear" are you kidding me?

I do not recommend this place. Sold a truck stating that their mechanic did an inspection and truck…read moreis mechanically sound. We ended up finding that the engine has a rod issue and requires a 15k repair bill!. After calling them and asking for help. We were told "good luck" and hung up on us. I do not recommend this place and their practices. They are only looking for a quick sale and do not care about customers. Be aware

Our Sales Rep Robert Allgood lives up to his name - he is all good! Customer Service and knowledge…read moreis top notch! He jumps on our orders and gets us parts as fast as he can and he personally delivers. Thank you Robert Allgood!

Robert A, Rush Atlanta is our sales rep here In Palmetto. He…read morecomes weekly to make sure we are good on parts or anything else we need. He goes out his way to get us parts he has even went and gotten parts and delivered them to us.

Customer service was superb will definitely go back for all of my heavy duty truck needsread more

Hello first off I would like to say thank you Josh's and your team of professional mechanics and…read moreservice team for getting me through the process of repair my truck and the kindness that yall showed me keep up the great work and attitude that it takes to keep drivers like me on the road.

I purchased a truck January 13 and had immediate issues so I put it in the shop February 12. Ntp…read morewarranty is tras and getting assistance from arrow themselves is trash. I wouldn't shop here again and definitely wouldn't recommend them.

you sold me a bad truck t680 2019.since day one have been spending on this truck with your bogus…read morentp insurance.they dont cover anything.am done wth you guys if like go take your truck at tampa kenworth.

Today was a good day!!! Came in frustrated left out amazed. Had issues with my PTO Durrell assured…read moreme that he could get it handled and he did just that. Matt got a technician on it right away. Bobby the technician was awesome as well. Explained everything he did and was very detailed. I thank them for all their good work and making sure that I was taken care of. As a female driver I felt safe and respected by these guys...Thank you for your service fellas!!

These people are criminals and incompetent idiots. My experience is similar to other reviews. They…read moredon't return phones calls or emails. Lie about the work that needs to be done. Overcharge for service. They actually forced us to pay for a warranty repair. Wouldn't let us have our truck back until we paid them $4k for repairs that should have been covered under warranty. I'm sure they probably "double-dipped". More than likely charged us and turned in a warranty claim. One of the worst Freightliner dealers in the US. Avoid them at all costs.