I am the actual owner of USA Towing in Pahrump Nevada. Blackburn Truck Equipment was helpful and…read moregracious through our whole buying experience. They especially helped us when it became difficult to work with our DMV here in Nevada. Unfortunately, one of our ex employees wrote a negative review under "USA T." None of the information is true. I hope Yelp takes down his review because I think his intentions were not good.

BUYER BEWARE STAY…read moreFAR AWAY!! BUYER BEWARE!!! Stay Far away from this company and its arrogant sales person Dillion. We just bought a 2020 For F550 flatbed from these people. Drove it back from GA to NV straight and never even put a vehicle on the truck and its got a transmission issue. We asked that he cover a service and investigation where the leave is and we were denied. The truck went out of warranty 1000 miles ago on the trip back. What a disgrace with 61 K miles on this and he thinks that a transmission service is expensive. Wait until he arrives in court and has all kinds of state paperwork to fill out and better business bureau documents to answer. STAY AWAY!!!!!!!!

CB and his team are top-rate. Professional, friendly, honest, transparent, and have very fair,…read morecompetitive rates. My dad was an excellent mechanic by hobby, and my husband is equally versed, but there are some things better, or less time-consuming, left to the pros, as was our latest urgent issue with our van. We were referred to CB by another trusted mechanic because the scope of working needing to be done was larger scale and he knew it could be done faster and likely less expensive at Lilburn Auto. Good mechanics typically know good mechanics and know bad referrals could reflect back on them as well as good referrals. We remain grateful for the referral. In the two instances we've gone to CB, he's been responsive, kept us informed, been honest about options, potential outcomes, and guided us to best solution for the situations at hand. It's clear they care about the work they do and appreciate their customers. Most recently, we had an issue on the eve of a holiday. We called, explained the noises and what we thought were going on. They fit us in, had it diagnosed and gave us an estimate and said they could get it fixed by end of day, which they did. They gave us a heads-up of things to be on the lookout for (some we were already aware of), but no pressure or scare tactics. The bill for parts and labor was in line with our expectations. As an added bonus, we get three free months of Sirius XM thanks to an affiliate program. In a world where so many are out to make a quick buck and not care about customer service, quality, integrity and kindness, CB /Lilburn Auto are a refreshing exception to the rule.

I felt like they were not experience at all. CB was trying…read moreto charge me twice when it should of been right the first time.

Been with these guys for over 20 years .And should have wrote a review long time ago .5 stars is my…read morevote .Ive bought two zero turn gravelys here . I recently took one in and the repairs were speedy . Customer service is fair and professional in all departments !

I don't know why they dont have 5 starts everyone here is nice and friendly they have good prices…read moreand the repair shop is super fast. They deserve five stars.

Horrible!!! I was…read morereferred to Pro Touch Auto by CarShield, and my experience has been a nightmare. My car was towed to their shop and kept for over four months, only to return with new problems they caused, including a gas leak, missing undercarriage, and a turbo cover that was never replaced. I had to bring my car back several times for issues they created. My cover to my engine was left off and the under carriage cover was not place on properly and cause it to drag causing more problems. Despite claiming the work was under warranty, they refuse to honor it and will not return my calls. I have called from other phone numbers and the owner Justin answers and have lied to me several times that he'll get back to me and never does. My car not drivable and has been for months now due to the poor workmanship, missing parts, and total lack of accountability. This has caused me enormous stress, financial hardship, and frustration. I trusted them based on a CarShield referral, and the experience has been completely unprofessional and unacceptable. Avoid Pro Touch Auto in Fayetteville at all costs. I hate that I have to write this review and held back from doing so because I thought that Justin would do the right thing and fix the problem his shop created. I am totally disappointed and wouldn't wish this on my worst enemy!!!! Services General repairs & maintenance

When I had my car serviced here to repair a dent on my driver's side door hit by a deer, my vehicle…read morewas kept for 3+months and was returned in worse shape/condition. I refrained from writing a review for several years because I didn't have anything nice to say about the service or my experience. However, recently I have received several emails asking for my review of their service. I could go into detail but I do not wish to do so.

My car was worked on a timely fashion,did not have to wait long. I feel the price was fair also…read morecompared to other repair shop.Mr.Robert was very nice.In the future if I need work on my car that's where I am going.

Extremely knowledgeable and great customer service! AD answered phone promptly, collected relevant…read moreinformation and provided a quote for service. My request was for an oil change for a luxury vehicle. He also shared availability that day and the next. Agreed upon a noon appointment the next day. Unfortunately other morning engagements prevented my honoring the noon appointment. I did call in advance to advise, and left a message. Arrived an hour later, and had a short wait. Thankfully, there was indoor, air-conditioned space available to wait comfortably due to the high temperatures that day. Service was detailed, as far as fluid levels being checked and advise on next service period, etc. As an FYI, parking is a bit tight due to volume and was advised by AD to park location directly across the street until being serviced. No surprises at check out, which is always appreciated! Highly recommend this neighborhood gem, and will be back

This is my follow-up to the review I originally posted. After that review--and during my second…read moreappointment--Service Manager Chris Davis voiced his displeasure that I hadn't given Nalley Acura a chance to "make it right" before posting, and also told me I would not "receive another survey" because of the unfavorable feedback I submitted. Today was my third appointment for the same unresolved brake issue. I arrived for my scheduled 7:00 a.m. appointment only to be advised there were no loaner cars available, which I need for work. As a result, I left without being serviced. I am now forced to schedule a fourth appointment for the exact same problem. I have already paid $600 out-of-pocket, waited more than five hours during my first visit, and the brakes still have not been repaired. This is excessive, time-consuming, and unacceptable. At this point, I expect a full refund of my $600, for Nalley Acura to cover any further repairs in full, and for a loaner to be provided without excuse. While Chris Davis did cover the cost of filters missed in the initial inspection, that does not change the fact that after three appointments the issue remains unresolved. I now ask Nalley Corporate to get directly involved, as requiring four visits for brakes is completely unacceptable for a luxury dealership. i do hope that this will be the last of unpleasant experiences with Nalley Acura and that this issue will soon be fixed.

As we know buying a car is such a longggg drawn out process. So I went in prepared with my snacks,…read morewater, research , questions and patience. Also, pre approved with a great apr already (this will be a long review, fyi) FIRSTLY, customer service was MID! when I arrived, there was no one in the front to greet me. No sales person outside or even near the front. I had to walk around before I saw someone. Mind you I an appointment and I was supposed to work with Charles (who someone had to call to let him know I was there & he was recommended to me by their secretary Kherra) thankfully I didn't work with him. In my opinion, his vibe was a little off. He did not seem interested in working with me, so im happy I was redirected to Martin. Also, I want to say and make clear that Martin was GREAT! He's a good sales associate. However, the Manager Charles Wilson cost him MY deal on yesterday. SECONDLY, because I went in by myself as a female, I guess they thought I was a target, WRONG! I was prepared. Martin was great with showing me the vehicles that I was interested in. He wasn't as knowledgeable to some questions that I asked, but he did his best to figure it out if he didn't know. CONS: during the negotiation process, I was immediately asked to pull a credit application and when I refused I could sense the push back giving. I was told that there was no way for me to get an estimate regarding my monthly payments without pulling my credit. Which is false because unknown to them, I had already had a preapproval letter and my APR. They definitely could've guesstimated. As we crunched numbers and they almost got to the number that I was comfortable with, I felt as if they began to pressure me to take the offer for the car, but I was VERY direct about what I wanted to pay and that was THAT. I was almost about to agree and close the deal, but then the Manager Charles Wilson came out (mind you he didn't even really speak or talk to me prior to this BUT he did interrupt and come by the desk multiple times trying to get keys or whatever from my sales person) he came in very assertive and slightly irritated because I would not fold, and was pressuring-- IN HIS WORDS "just lease the car. I mean why wont you do that. we can run your credit and get you a better apr and down to the price that you want." I knew for a fact that they weren't going to be the APR that I already had, and I expressed that to him and again I saw the irritation as he spoke and said "well we work with plenty of banks we can beat that." He was pressuring me to pull my credit again, because by this time (1pm ish) they were really trying to sell me the car, and I was not allowing them to bully me. I ended up, leaving to think about the numbers and everything that had occurred, and I came to the decision to go somewhere else to do business. I didn't feel comfortable giving them my business after Charles tried to pressure me into leasing, even after I told him, I did not know much about it and needed to do my own research. He was still adamant about just leasing. SOOO WERID! The vibes was off at that location. If I can help it, I'll never return back or recommend this location. ***PROS: I stood my ground and decided to visit another location. & I received MUCH BETTER SERVICE from the beginning to the end. They even stated themselves that my APR rate was great and there's no need to rerun my credit again. I got the car and car note that I WANTED at a new location. Plus a few complimentary add ons that the first location never offered, they were just too busy trying to pressure me into a car. And Im only giving a 3.5 because of Martin.

Mr. Terrance is professional, prompted and has excellent customer service. I had issues with my…read moredaughter's vehicle. I called and left a message. He immediately responded to my message within 5 mins. I was so upset and was rambling. With his calm tone after he listened to me go on and on (lol) he stated I understand your frustration and asked me where I was located. To make a long storey short, Terrance diagnosed my daughters vehicle and gave me his professional opinion and his personal opinion of what could be done and what he would do if it was his daughters vehicle. I could appreciate that. But most importanly, He listened to me completelly without interrupting me. Terrance thank you ao much. I have and will continue to recommend your services. Blessings to you and your company.

I met Terrence years ago, when my VW Passat broke down. Now we all take all of our cars to him…read more Honda CRV, Dodge Ram, Audi A3 and Infiniti QX50. Terrence is a fabulous mechanic and person. He has become a trusted friend and realiable professional.

I have been bringing our cars and trucks here for 25+ years. When James sold it recently, I hoped…read moreit would retain the integrity and professionalism he had established, and so far I haven't been disappointed.

HORRIBLE Customer Service!!! Put tires on incorrectly…read more Inside on outside and refused to make things right since new management has taken over.