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    Nextyle

    3.4 (5 reviews)
    Closed 9:00 am - 8:00 pm

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    7 years ago

    Helpful 1
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    7 years ago

    Helpful 0
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    12 years ago

    Helpful 5
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    10 years ago

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    10 years ago

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    Shoe Palace

    Shoe Palace

    2.9(26 reviews)
    2.6 mi

    I've been calling several stores to find an item and from the 4 stores I called this the only one…read morethat answer me and provided great customer services over the phone. I showed up the next day and the customer services was amazing the two young girls where very helpful. I also went back today and again they went above and beyond for me help me called another store to find the item I was looking for & I came to pick it up & I'm amazed I was able to get it. Amazing customer service from this employee didn't get her name but I was there today 2/23/25 around 5pm. I'm a very happy customer with my item thanks to this employee!!!

    Alright, it usually takes a lot (now) for me to write a negative review but I feel like this place…read moredefinitely screamed for it. So I walk in, and there's 2 young ladies in the front register. I'm like ok cool, maybe they'll come and ask me for assistance later on. Boyyyyy was I wrong, I was in there walking around for a cool 15-25 mins with not one team member asking me if I had any questions or was doing alright (keep in mind there was not one customer on the sales floor other than me). I did notice that they asked the couple that had just walked in if they were doing alright! I ended up picking out a shoe and took it all the way to them in the front and kindly asked if they had it in a particular size. They brought my size out, I purchased it and left. I work in sales, so I know the importance in greeting guests and providing exceptional guest service overall but man this place did not have that at all. Probably won't come back in here again tbh.

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    Shoe Palace
    Shoe Palace
    Shoe Palace

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    Road Runner Sports - 4/29/23 Need a new pair like 3 months or so ago!

    Road Runner Sports

    4.2(456 reviews)
    4.1 mi
    $$$

    Shoutout to Ruben! He helped me curate the perfect shoe rotation tailored exactly to my running…read moregoals while keeping my feet completely protected. His expert advice led me to the New Balance FuelCell Rebel v5, Fresh Foam X 1080 v15, FuelCell SuperComp Elite v5, and recently Asics Superblast 3. This combination has given me the ultimate mix of speed, cushion, and race-day performance. If you want a personalized and knowledgeable setup ask for Ruben.

    Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

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    Road Runner Sports - 2/22/25 Demo custom insole

    2/22/25 Demo custom insole

    Road Runner Sports
    Road Runner Sports - 2/22/25 Where it fits into my feet

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    2/22/25 Where it fits into my feet

    Nextyle - womenscloth - Updated July 2026

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