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    Ngo Kim Tien, DDS

    5.0 (1 review)

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    13 years ago

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    Stephen Hill , DDS

    Stephen Hill , DDS

    3.6(9 reviews)
    1.6 mi

    This place was awesome !! I'm a regular Joe and Dr. Hill did a wonderful job I had a tooth that was…read moreinfected schedule appointment he pulled it the next day .the staff was very nice .the place was very clean ,highly recommend him!!! The best part was I didn't have to sit in the waiting room waiting forever ... l filled out my paperwork and they took me right in!!! I did a follow up appointment was at 10:45 in the morning and he seen me at 10:50 no long time wait in the waiting room..

    I needed to get a semi-emergent tooth extraction, and my dentist couldn't fit me in on such late…read morenotice, so I went to a referral of a referral. I got a bad feeling from the moment I walked in. The receptionists were not friendly, the place smelled funny, and from the look of other clientele, it was apparent that this was a very low-price-low-quality establishment. But my tooth was hurting so badly, I chanced it and went forward with the procedure. After a 45 minute wait, here is what happened: First, they took me to the consultation room, where Dr. Hill confirmed with me what medicines I was on, and tapped on the tooth to make sure it was the right one. I began to ask several questions about the procedure, and was told "my assistant will handle that after the procedure." Then, before answering any questions, they demanded that I pay beforehand. Another red flag. They also charged me a $55 "consultation fee" which they neglected to mention when I called about pricing. Apparently, the doctor checking which tooth he is going to pull counts as a "consultation." Also, important to point out that I heard the doctor and a receptionist discussing what tooth they were going to pull on another patient. She had written "13" instead of "20". So she scribbled it out and wrote the right one. Ummmm, that's a little scary! When I was taken back to the room, the doctor came in, and gave me several shots in a row. While they were 100% effective at numbing me (which is a huge consideration, I know), I think he gave me about 6 shots in 15 seconds. Literally just stabbing them into my gums. Nothing like I've ever experienced in my years of having dental work done. I was obviously very nervous about having a tooth pulled (almost hyperventilating) and he barely offered any assurances other than a quick "I'm the one that has to worry - not you." Gee, thanks. It took him 5 or 10 minutes to remove the tooth. Then I never saw him again. He said his assistant would answer all my questions, despite my request to talk to him. I should have been concerned when I was having a dental assistant answering questions about recovery from a major procedure. She knew nothing! I asked what I needed to do to prevent dry socket, and she said I didn't need to worry about it. I said "Well, I've heard I shouldn't suck on a straw. Anything else?" and she said 'Oh, don't worry. You can suck on a straw." WHAT?!? That's tooth extraction 101. No, you can't. I hated the practice so much that I refused to even go back for my checkup. I felt like a herded cattle being rushed through so they could charge as many "consultation fees" as they could. They could not care less about their patients. STAY AWAY.

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    Stephen Hill , DDS

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    Jefferson Dental & Orthodontics - Jupiter/Walnut

    Jefferson Dental & Orthodontics - Jupiter/Walnut

    2.8(13 reviews)
    0.2 mi

    Beware of the bill they are going to mail you after you have already paid for their services. They…read moreget you in a room, go over what your teeth need. You AGREE TO PAY A CERTAIN AMOUNT. YOU PAY CASH IN FULL! Then a couple weeks later you get a bill in the mail for more money. These people are con artists. After I explained to the woman on the phone that I agreed to only pay a certain amount, she then told me they are just going to send me to collections. Such BS! So you're going to mess my credit up because I won't just bend over and get raped by you. I paid the agreed amount in full. Best believe this is being reported to the BBB

    TLDR: They were kind and gentle, it went quickly, and when the numbness wore off, there was NO…read moreMOUTH PAIN!!! I am highly impressed! Detail: It had been years since I'd had a full dental cleaning, so I was wayyy nooooot looking forward to the deep cleaning I went in for yesterday in Garland at Jefferson Dental ... and I'm a Nervous Nellie, so yes, I was anxious as all-get-out ... and to compound things, I'm terrified of needles, which were going to be required for this procedure ... Ms. Maribel made sure, when I set the appointment and told her how scared I was, that there was nitrous available for the deep cleaning ... the office ladies and the dental assistants were attentive, non-judgmental and unfailingly kind; Dr. Kim was gentle, let me play music quietly to distract myself, made darn sure the gas was fully effective before bringing needles anywhere near me, and worked quickly ... I couldn't believe they were done in under an hour! Now, part of my reluctance to doing dental stuff is how much my mouth just throbs afterwards ... Dr. Kim must have been way more gentle than I had realized ... when the numbness wore off later on, I couldn't believe it ... there was NO MOUTH PAIN!!! I could nosh on solid food, no problem! And, boy, did I! I was astounded and highly impressed ... they've got themselves a loyal customer here! Thank you ever so much, Jefferson Dental!!

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    Jefferson Dental & Orthodontics - Jupiter/Walnut

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    Ngo Kim Tien, DDS - oralsurgeons - Updated June 2026

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