The staff is so friendly! Going to the dentist is not always that fun..but this place makes it…read morebearable :) I always enjoy talking with the ladies at the front. They are so easy to talk with. Dr. Kung is also super friendly! I applaud his ability to remember everything I say to him during my last appointment. I have pretty terrible memory myself, so I am always extremely impressed whenever he asks me about something I told him in the past. He is extremely personable and leaves a lasting impression considering patients don't talk with the dentist for too long during the cleaning appointment. I also got my wisdom teeth pulled not too long ago. I was just given some anesthesia. It was quick & easy! I was prescribed antibiotics and really did not need any painkillers because recovery was not bad at all. Even got a phone call from Dr. Kung checking how I was doing. Sorry I missed your call, Dr. Kung! I still listened to the voicemail haha. Highly recommend this place for your dental hygiene!

Been going here for the past 8 years and I always had a great experience. The new office is clean…read moreand everyone in the office is very kind and professional.

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

This was my first time visiting North Texas Dental. It had been some time since I had visited the…read moredentist and I was a little nervous about what they would have to tell me. Everything was beautiful, comfortable, and clean. The staff was very welcoming, efficient, knowledgeable, honest, and up front. They were also cost conscious for me, without me having to ask or say anything. I have had bad experiences with other dentists saying that I needed all kinds of work that was going to cost a fortune. But that was not the case here, and I felt that I could trust what they were saying was needed to be done. My hygienist, Suzette, and dentist, Dr. Hillstrom were absolutely fabulous! I am so happy to finally have a great dentist and hygienist again! Love this place!

had a very embarrassing and unpleasant experience with the office manager. She never even…read moreintroduced herself before accusing me of owing them over $1,000 -- which was completely incorrect. I immediately tried to explain that I had already paid in November 2024 for my two dental crowns, but she kept repeating that there was no record of any payment. This all happened in front of other patients, which was humiliating and stressful, especially knowing I was right. At one point, I mentioned that I had just paid $5,000 for an upcoming surgery, and her response was, "Oh, congratulations." I found that comment incredibly insensitive and unprofessional, given the seriousness of my situation. I said is nothing to congratulate me for a mayor back surgery, and she responded oh well my husband has one of those . Eventually, I told her to call me once she had proper documentation showing that I owed anything and left the office. About twenty minutes later, I received a call from Stacy letting me know that it had been a mistake and that I didn't owe anything after all. The least the manager could have done was to call me herself and apologize for her behavior. Because of this experience, I will never return to this office. No patient should have to deal with that level of disrespect or lack of professionalism.

Staff is great but took 2.5 months to receive nightguards. While this is the 3rd party labs fault,…read moreneed to look into different lab.

denture broke and came to the office. Only did a temporary repair by putting a metal wire which did…read morenot work. When came back to the office was told that had to measure again and then go home and wait. It's been several months and still not done. Very unprofessional does not give exact time when it would be fixed.

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

Thank You! My old tooth had fallen apart Sunday evening and was scratching my tongue more raw…read moreevery time I would swallow, eat and especially, talk! This was causing a huge amount of pain on my tongue and I could feel it getting worse! On Tuesday I called Countryman although they were not my current dentist, they were able to squeeze me in and fix the tooth that was broken and rubbing against my tongue, causing the pain. The fix was an immediate relief! Thanks again!

A def 5 star review for my teeth cleaning today! This was my first teeth cleaning at this office…read moreand I was super sad to leave my precious dentist of 30 years but insurance changes dictated that move. Anyway, I'm super happy with my new "dental home" and Jill did a fantastic thorough and gentle job handling my teeth. The whole office has a fantastic vibe.....highly recommend!

From the moment I walked in the door, I knew I was going to love my new dentist office. The waiting…read moreroom smelled HEAVENLY. The woman at the front desk could not have been sweeter and more welcoming to me. She was working so hard too. Multitasking queen! Haley was my hygienist and she was gentle and thorough. She was delight to speak to as well. Dr. Naz is a great dentist and is so kind, knowledgeable, and easy to talk to. I normally very much dread going to the dentist, but with these guys, the whole experience was a breeze. 10/10 would recommend Couture!

The best Dentist I've ever been to, the staff are friendly and funny. I recommend this place.read more

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

Worst dentist EVER!!! Not sure how they are in business…read moreThey don't know how to clean teeth Office is so dated

We had been seeing Dr. Alexander for years as well with all my kids. We finally had to leave: we…read morewere getting charged for missed appointments and had to pay so much out of pocket because of their mishandling of our insurance benefits. The receptionist constantly messed up our appointments. Do not visit this dentist.