We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

We just had some significant duct work and repair to our AC system. Ryan, Matt B. and Caleb…read morediligently completed a difficult job. They were prompt, knowledgeable and personable. They also were conscientious in their clean-up. I would recommend the company. We've also used them multiple times for plumbing work and repair issues and have always been pleased with their service.

Shoreline came out prompt when we were having a backup of our sewer. This was right after another…read morecompany had came out and said they had fixed the problem. His quote was substantially less with a less invasive process to fix the problem all together. Glad we found this service. Will definitely recommend 10/10

Andrew is great -- this is my wind tine using him. Shoreline will be my go to plumber for ALL…read moreplumbing issues or remodeling.

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

My tankless water heater that's only about five years old was leaking. It was like a slow leak, but…read moreit was in my garage closet. I thought it could be something quickly fixed, but it turned out that the entire unit needed replacing. They were able to get out the very next day in the morning. The plumber, Austin was very nice and thorough. He was great at explaining his recommendations and the differences in the brands. He also was knowledgeable about the various warranties for the tankless water heaters as well as his service. I found him to be friendly and timely. He also provided great communication in regards to when he could obtain the recommended tankless water heater and when he would be out to install it the next day. Overall, I'm very satisfied with their service and my interaction with Austin. He was very helpful in helping me move some items. He also left the work area cleaned and disposed of the old water heater. The old water heater installation was very unorganized so he did put the pipes and everything back on the wall and left them better than they were before. It took him about two hours to install the new tankless water heater. If I have another issue, I will certainly reach out to Emerald Bay Plumbing as I feel like Austin provided good advice and seemed to Reflect a trustworthy spirit of this business.

Couldn't be any happier with the service and price I got from Robert & Kim at R&K Plumbing having…read moremy septic tank decommissioned. I will definitely be using them in the future. If you're looking for an honest fair priced plumber this is the family owned business you want to work with their not just out for the buck.

I had new drain fields installed by R&K Plumbing. They did a great job installing over 600 square…read morefootage of field in 1 day within a reasonable cost compaired to others. Excellent work and professionalism.

The plumber was very knowledgeable and pleasant an great attitude. He was very professional, and…read moreanswered all our questions. He finished his project in a timely manner. He provided quotes on other future projects. He graciously added a small project, after he was done with his appointment. The price was acceptable and I got the additional project done. Overall, We were very happy with the experience and will use them in the future.

I called GBP and asked if they worked on water heaters because mine was making odd noises…read moreThe plumber came without tools and it took me about 3 minutes to realize he didn't have a clue He said we could start changing Pipes and dials but he didn't know if that would help After guessing a few more times I said since he didn't know what the problem was we would take more action I asked him to turn the temperature down and he said he would have to go to his truck to get a screw driver( I'm in a high rise) He finally came back, made a 2 minute adjustment and gave me a bill for $148. I felt like I had just been mugged and cheated

I called another company to come fix my gas water heater and this company went out and said the…read moreheater had a recall and the parts were unavailable long story short and $309 later we decided to call another plumbing. We called Harlow Plumbing and we are so happy we did! Pete said he could be out after his job in Navarre about 10:00 am. Pete was there soon after 10:00 and by 2:00 he had replaced the gas water heater and for a lot less than the other company was going to charge whenever they could get to it!! What a pleasant surprise to get Pete and Harlow Plumbing to help us in our time of need!

I had a minor toilet issue that needed to be address. I called Harlow Plumbing late in the week and…read morewas very pleased to get an appointment the following Tuesday. Trace called me early Tuesday morning and said he could come first thing if that was OK. I told him come on. He arrived right at 8 am and had the issue fixed by 8:15 am. When you know what you are doing, it doesn't take long and he knew what he was doing. Additionally, Trace explained the problem and what he did in terms I could understand. He then asked if I wanted him to take a quick look at my other toilet just to make sure all was good. I said yes and it was in good shape. I appreciate someone who calls ahead, is on time, knows what they are doing and explains what was done. The price was fair. Thanks Trace and Harlow, much appreciated.

Colt has been my handyman for 3 years. He has removed and installed my dishwasher. Added steps to…read morethe back of my trailer. Fixed my dryer vent. Leveled a sagging floor under my washing machine. He has also hung my gutters. When my plumbing gave way he came immediately. He even fixed an issue with my car. Great service at fantastic price. This is a man with many talents. He is a one man operation and sometimes there can be some scheduling conflicts or missed communications, but he always comes through and gets the job done.

He fixed the pee trap that the other guy broke. he wasn't able to clear the clog. he stayed 3 hours…read moreso I paid him but he didn't get the job completed because of his eqipment.

Great job After 3 plumbers…read more Air Design did the job quickly And correctly A rarity Saving this number

They told me they were sending out a top technician. They charged me $682 dollars to clean the…read morecoil and NOT fix the problem. The office suggested I get a whole new unit for about 10K. I hired a different company and they fixed the problem for $550. They advertise and led me to believe they would fix the unit. They only wanted to charge me money and didn't care to fix it. I know this because I called and sent many emails about this issue and NEVER got a proper response. The RESPONSE I got was pay $682 dollars or we will SUE YOU!!!