1-Star Review: AVOID Shed Express at All Costs - Total Nightmare and Waste of Time/Money
DO NOT HIRE Shed Express. This is hands-down one of the most unprofessional, incompetent, and frustrating experiences I've ever had with any contractor.
From the very first step, it was a disaster. Jordan showed up to scope the job and didn't even bother taking a single measurement. Zero communication about the process, timeline, or what to expect. I had to chase him down with constant texts just to get basic answers--and when I did, I got three- or four-word replies. He'd text back saying he was "busy snowboarding" and promise to call... then ghost me completely. Pathetic level of professionalism.
Then he claims he needs extra bracing materials, so I shell out $500 on additional lumber (2x6s and 4x4 PT) based on his "no guidance." From him. He shows up, looks at it, and immediately says it's "not enough." Excuse me? I'm the customer, not a mind-reader or structural engineer and I made that clear. How am I supposed to magically know exactly what's required when you didn't measure or plan properly?
When the two finally arrived they spent the first 10 minutes whining about the job being "underbid" and criticizing my perfectly solid shed--built in 2023, 16" on center--claiming it's "not strong enough." Then they shove a waiver form in my face to sign the day of the move, absolving them of any damage they might cause.
Are you kidding me?
That's not how legitimate businesses operate--that's a giant red flag screaming incompetence and liability dodging and why didn't he tell me this or ask me to sign this prior!
They never even started the work properly because of all the complaining and excuses. Total waste of my day and now I'm stuck shopping around again for someone competent to simply move the shed across my driveway. I needed this done quickly and professionally; instead, I got amateur hour with attitude.
Save yourself the headache, money, and frustration--run far away from Shed Express. Zero accountability, poor communication, surprise costs, and a big pile of unprofessional whining. Worst decision I made. 0/10 - would not recommend to my worst enemy. read more