We went on City Cruises as part of our city pass. We made a reservation the day before for the…read more6:30pm boat ride. The check in process was easy. We arrived around 6:15 and all the spots on the top of the boat were taken so we sat inside. When the cruise starts you can move around the boat which was nice. Our tour guide was friendly. She only spoke for about 20 min of a 60 min ride though. I thought for sure I would learn more about the city. That was a bit disappointing. There are drinks and snacks for sale on the boat and a restroom available. Overall the boat ride was relaxing but I most likely wouldn't do it again.

Took this tour as part of CityPass and it was one of the must do as a tourist if you are visiting…read morein summer. Went there during July and it was great respite from the heat. They take you by the Toronto islands. The narration covers the different land marks and you get to see the skyline from the water. It was relaxing.

What a great experience from kajama ship .. staff Derek was totally awesome and patience. He was…read morevery friendly and kind to our family and kids . Boat was not shaky and the food was very good .

We booked this last minute when our original plans got cancelled and this ended up being one of the…read morehighlights of our trip! I've never seen Toronto from the water so that was fun - there's gorgeous views and the day was lovely. The ship itself is impressive and the crew throw in lots of little touches like singing a sea shanty, firing a cannon, etc. At a little under two hours it felt like a good length of time. There's a bar onboard with a pretty decent selection. They even serve food, though we didn't try any.

Worst customer service, least trained staff that do not even have harbour licenses , most…read moreexpensive, the owner is unhinged from reality, often given tickets by the marine police for having too many passengers on board. Avoid this company, do yourself a favour and use the other taxi company or the city ferry

From the owner: Situated directly southwest of Yonge and Queens Quay intersection and east of The Weston hotel…read more We have been running for the past two years as a professional service that provides transportation to and from the Toronto Islands. We go directly to Ward's Island, Centre Island and Hanlan's Point. We also offer tours around the lake and through the Toronto Islands as well. We operate on a daily basis, not on a fixed schedule. Please call us in advance to book a tour of Lake Ontario or the Toronto Islands. We offer service to other locations as well, but the price varies. Call us if you would like a quote for an event.

Our guide was very knowledgeable about the area and made sure all our questions were answered. Tom…read morekept us engaged and made recommendations on things to do. We had a great time and would highly recommend him as a guide.

Experienced and entertaining tour guide " Johnny" money well spent, phenomenal view of Niagara…read morefalls at lunch , as expected misty boat ride to the falls,he gave us a insider tip on catching the train and we were able to squeeze in an aquarium adventure. Johnny says he speaks7 languages fluently, and 11 total. Slightly egomaniacal- most guests found him exceptionally funny, grateful for the breadth and depth of his knowledge

In 50+ years of international travel, using the Hop On/Off bus almost at every stop, this was the…read moreworst. As soon as you get on you are told to separate the ticket buyer from the others with you and the buyer is then told where to sit. Then the buyer and the others wait and wait and wait until she tells each of those who got on before us the "rules". By the time she got to us, we had missed 4 stops and 20" of learning before she allowed us to have the earphones. Never seen such an inefficient system.

From the owner: City Sightseeing Toronto operates the iconic red double decker tours of Toronto, day trips to…read moreNiagara falls and season harbour & islands cruises. Locally owned and operating in Toronto for almost 30 years, we are excited to show you the best of Toronto!

It was my first time using a water taxi to go, to and from Hanlan's point and I don't think I can…read moreever go back to using the public ferry again. I arrived on a Saturday late afternoon and paid $13 cash to board. I only had to wait 5 minutes for the boat to arrive and it was just me and another passenger heading to the island. The trip was pleasant and quick. I came back from Hanlan's point after dark and once again there was only me and another passenger returning. Meanwhile a massive long line was forming for the public ferry on the return trip. The staff didn't collect my $13 payment until I exited the boat. I like that we didn't have to wait around for other passengers to fill up the boat. It was so convenient. They also run until 1am! Staffs were also very friendly.

I can really only ding them for the price ($13 CAD per person, each way.) Service was friendly and…read morequick. We were to Hanlan's Point within 5 minutes of walking up to the harbor and getting on board. I read the ferry is $8 CAD round-trip BUT you'll wait in long lines there and back and the ferry goes slower. So you're really paying for convenience with this water taxi service. We'd definitely use the service again, though!

"An Incredible Niagara Falls Tour... Just Don't Miss the Bus"…read more What a tour. Seriously, worth every dollar. From start to finish, this was an extremely professional and well-organized experience. The tour guide was knowledgeable, engaging, and kept everything moving smoothly throughout the day. One of the best parts is how convenient the pickup system is -- they have pickup locations near all the major hotels in Toronto, which makes the whole process incredibly easy for travelers. There are several add-on options for the tour, and I highly recommend three of them: 1. The boat ride into the falls 2. Journey Behind the Falls 3. The helicopter ride The helicopter ride especially is one of those "you only live once" experiences. If it's outside your budget, though, the boat ride and Behind the Falls are still more than enough to make for an amazing full day. One thing I'd personally skip is the tower stop. The views are fine, but honestly the tower in Toronto is much better. Now for the one major warning: the cancellation and rescheduling policy is brutal. Even if your flight is delayed or canceled and you provide proof, you are still out the full amount. No refund, no reschedule, no flexibility. We learned this the hard way after our flight got badly delayed. I contacted them hoping to move our booking to the next day and basically got told, "good luck and goodbye." That said... the story has a happy ending. We ended up sprinting through the airport, grabbing a taxi directly from the terminal to the pickup location, and arrived at 8:03 for an 8:00 AM pickup. I had been communicating with them during the chaos and they agreed to hold the bus for five minutes. We used three of those five minutes like it was the final scene of an action movie... but we made it. In the end, I absolutely recommend this tour. Just book carefully, maybe avoid scheduling it immediately after your arrival flight, or get travel insurance for peace of mind. If you plan ahead, you're going to have an incredible time with a professional, organized tour company at Niagara Falls.

This company was absolutely the best! Throughout the days/ weeks leading up to our tour I received…read moreemails and texts reminding me of information regarding pickup and what to expect. They made everything soooooo smooth. I arrived 10 min prior to arrival and our guide "John" met us there. He was amazing. Everything was so punctual. The minibus was filled with happy people! We did a few stops along the way including a toilet break at a beautiful flower park, a break for maple syrup tasting. John ensured everyone who purchased tickets to behind the falls and the steam boat tour had tickets. And he happily escorted our group to the front of the line. Everything went smooth and John along the way gave us facts about parks and buildings as well as a few fun history facts about Toronto. I highly recommend this tour. He was extremely patient and it's great for ppl of all ages.