I don't have many words other than WOW…read more The staff here are so attentive and great with details, and I love how they offer different levels of treatment so there's really something for every price range or degree of pampering! I opted for the breathtaking pedicure (complete with hot stone leg massage, mineral mask and paraffin treatment) and my feet have never looked better. As for my manicure, I got my nails done in dip with a few extra designs and two tips (since I had broken a couple nails) and they are honestly so glamorous...I'm in love! Be sure to make an appointment ahead of time as they do get quite busy!

Went there a few years ago and had some rude pos man do my feet. I was very polite to him all the…read morewhile he pushed my feet here and there to make sure they didn't fall off the foot bath. No personality just rude! He was rushing me the entire time. I was not pampered at all, it felt like he was doing me a favour going out of his way giving me a pedicure. The ladies who were working looked pleasant and professional. Wish I had one of them instead. Will never go back.

Really disappointed of my pedicure cost me 80$ for something that my husband would have done better…read more I had dried skin did all her job and left with the same result as I came in but the colored changes my toenails are not the same and it took her 1h and really it looked better before ( and i need and pedi real bad) I told her to file again my heel Cuz it was still alot of dry skin filled it with a nail filler wich I never seen that before for like 2min and then told me it was done‍ don't know her name but there is not a lot of girls working there she as light brown hair Ok I'm not a fussy person but really for the price I paid ( wich I don't pay that in mtl ) I really am disappointed of the job

If you go here, you must visit Vanessa! She is fantastic, and super sweet and will take her time…read morewith you. I came by for a pedicure, gel nails and shellac a few weeks ago. The pedicure I got was the best I have ever had. My nails looked so neat, and the colour is still on my toes! The massage chairs are divine- but don't be shy to ask how they work. It took me a few minutes to figure it out, but once I nailed the setting, I was able to enjoy it. The gel nails I got stayed on for about 3 weeks, until I went into the salon to have them taken off. They were in great shape when I had them removed, but I had just grown old of them. The shellac stayed on for this full period too, without chipping-- which is more than what I can say for most salons offering shellac polish. I was really impressed that Vanessa stayed after the closing hour to complete my nails, without rushing me. Overall, the decor is a bit tacky, but I will come here again for the service. It is fantastic, very affordable and the products are the best I have received. They have a GREAT, fun selection of polishes, including the shellac too (many other salons don't have a great selection). I would recommend this salon to friends, and would definitely go again!

This nail salon was by far the most beautiful one that I've ever been to. The place had a modern…read morewhite look with beautiful accents (chandeliers, pretty lamps, decor). I came here for bio seaweed gel nails and I was so happy with how they turned out. The staff was also really nice.

The service was great. The place is cute and clean. I gave him two stars since my daughter shellac…read morestayed on for one day!! Meaning that they use regular nail polish instead of the actual shellac.. which is disappointing!

I've gone to this salon on three different occasions…read more ---The first time, I went to get acrylic nails that were very well done by Amy the owner. Loved them. From the service side, I was disappointed because I don't like it when the nail tech doesn't pay 100% attention to the customer. She started speaking in her language to another employee there every now and then. Then, I realized she was almost training the other employee at doing nails, and was explaining how she was doing it. At first that wasn't too bad, but then after 30 min, it seemed as if she paid no mind to me and just forgot that I was a person, not just a pair of hands, so she offered no conversation or involved me in any way-- nothing. I was happy with my nails, so in the end, I wasn't mad. It's just not ideal, from a service perspective. ---I went in a second time, and got Mel. She is amazing! I told her I didn't have much time for a full acrylic nail process, and we came up with a short cut that looked just like the full 1hr process. She went straight at it, no distractions, and my nails were perfect! She made my day--basically week, because she was so careful and quick. No cuts, perfect coating, and exact shape I wanted. I would choose her again and again! ---The third time I came to get an upper lip wax, and got Amy. She was quick and the wax they use is really effective. It's the first time the wax works so well on me. It was a bit messy, some got on my nose, but I didn't mind because she got it off before it dried. She was running behind on her last appointment, so I had to wait for about 5-7 min. And before being done with me, she went up to talk to a customer that walked in to the office. I wondered that why with such a quick procedure, she wouldn't just finish with me first and then go see the other customer, or had an extra employee to take care of the front. Oh well, it wasn't a big deal-- just not ideal. A tip if you're getting this done is you should wipe some alcohol on your upper lip every night to avoid little bumps or redness. ---All around good place, just not too high on customer service. And I've noticed the bedding area is not always very clean or has any place to leave your purse or jacket while you get something done.

This a wonderful new addition to the nail salon scene in Ottawa. Everyone is so friendly and…read morewelcoming. I've had two manicures here and received so many compliments on my nails. i used to go to La Crystal but they changed staff and it isn't the same. Everyone at Lashes & Nails is fantastic. I'm curious about the lash extensions they do but I'm not brave enough to have anyone touch my eyes! I've seen their work though and the lashes are gorgeous. I wish this salon lots of success. I adore Maya!

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

4.5 stars out of 5 for:…read more - located in the Glebe - friendliness of staff (I had Jasmine help me out with my pedicure) - accommodating - they were able to fit us (2 ppl) without an appt & with only 20 mins heads up - this place has only been open for 8 months so the place is very clean, well lit, fully stocked up & spacious - they offer drinks here (yes, alcohol too); during our visit though, we weren't asked if we wanted to order a drink / not offered some complimentary water (hence, the 4.5 rating) - prices are reasonable for regular manicure & pedicure but if you are are looking for gel or the dipping one, those are more expensive - attentive to hygiene with use of plastic cover with each use of the foot soaker (only concern is - not sure if those plastic covers are recyclable) - overall, I would recommend this place for your mani & pedi

Great place! Definitely need to make an appointment! Tons of colors to choose from! I left f very…read morehappy with a mani and gel mani! I'll definitely come back when I'm in the area!