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    Niche

    4.2 (5 reviews)
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    Couch Club

    Couch Club

    4.1
    (271 reviews)
    7.4 mi

    I purchased furniture from Valyou Furniture for three different properties with total orders…read moreexceeding 25000 dollars. The purchases included over ten beds sofas two dining tables and additional home accessories. The website looks great the designs are nice and prices are always presented as discounted. However the actual quality of the products is average at best and in some cases below average. Within less than two years two Charm beds completely collapsed to the floor. One dining table broke. The sofas while still looking fine visually lost all structural support and now sink badly. I recently contacted the company for help because several beds literally broke. To my surprise Valyou Furniture refused to help stating that their warranty is only one year and my purchase was just two months outside the warranty period so they would not offer any support. A piece of furniture meant for daily use especially at this price point offering only a one year warranty raises serious questions. What does that say about the companys confidence in its own products. Very disappointing experience. Nice design but poor durability and disappointing customer service.

    Such a fun store! I'd get ads served up on instagram and thought their stuff was cute and…read moreaffordable, but would never gamble online with furniture - So happy I could see in person today. Parking was super easy--even on a Saturday! Inside has a nicely curated selection but not overwhelming selection which is a plus, Affordable but not cheap ya know? A value!!!! We copped two awesome wireframe stools with sturdy cushions for a bargain. We were helped by Angel, super cool sales associate that was personable and accommodating. Thank youuuuuuu! Looking forward to their new upcoming collection! Meanwhile, enjoy the sales while they last!

    Photos
    Meet the Onsen Vanity.

https://valyoufurniture.com/products/onsen-vanity
    Meet the Onsen Vanity. https://valyoufurniture.com/products/onsen-vanity
    Meet the Onsen Vanity.

https://valyoufurniture.com/products/onsen-vanity
    Meet the Onsen Vanity. https://valyoufurniture.com/products/onsen-vanity
    Valyou Sofa

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    Valyou Sofa
    Modani Furniture Los Angeles

    Modani Furniture Los Angeles

    3.8
    (469 reviews)
    2.2 mi
    $$

    All in all a stellar experience @ Modani! Harry is super…read moreupbeat, helpful and extremely informative in regards to all product and design plus he is supportive to clients at every step along the way. He also kept me in the loop throughout the process as I recently furnished my condo! I've also visited other Modani properties (ie: Miami, Houston) and this Los Angeles location brought everything together for me! Thanks again!

    One of the worst customer service experiences I have ever had…read more The first mattress support was delivered broken. It took nearly two weeks of back-and-forth communication before the issue was finally addressed and a replacement was provided. Now, less than six months later, the replacement mattress support has failed as well. Instead of honoring what was represented to me as a one-year warranty, the company is trying to shift the responsibility onto me and discuss protection plans rather than address the fact that the same component has now failed twice. What makes this even more frustrating is that this was not the only quality issue with the furniture. One of the nightstands arrived uneven and was not properly painted in several areas. At the time, I chose to overlook those defects and did not file a complaint because I considered them minor issues. Looking back, that was clearly a mistake. The most concerning part is that nobody seems willing to clearly state, in writing, whether the company is refusing warranty coverage. I have repeatedly asked for a written explanation and still have not received one. A manufacturing defect can happen. A second failure of the exact same component within six months is a quality-control problem. When that is combined with other defects in the furniture and an apparent unwillingness to stand behind the product, it starts to look like a pattern rather than an isolated incident. If you are considering purchasing furniture from this company, be aware that when something goes wrong, you may spend weeks trying to get a resolution while the company looks for reasons not to take responsibility. Extremely disappointing experience. I cannot recommend this company to anyone who expects quality furniture and reliable customer service after the sale. One more thing that I completely forgot to mention. The mattress support system displayed in the showroom is not the same product that was actually delivered. As I later discovered, none of the mattress support systems shown in the store are apparently what customers receive. Instead, a much cheaper alternative support system is delivered with the bed. That would already be questionable on its own, but what makes the situation even worse is that the cheaper replacement component has now failed twice within six months, and the company is unwilling to take responsibility for it. Customers make purchasing decisions based on what they see in the showroom. If the support system displayed in the store is not the support system being delivered, that is something customers should be clearly informed about before making a purchase. At this point, I am dealing with the second failure of the same component, while the company appears more interested in avoiding responsibility than resolving the problem.

    Photos
    The photos clearly show a broken metal corner bracket, a severely bent mattress support brace, and a failed support leg. The metal around th
    The photos clearly show a broken metal corner bracket, a severely bent mattress support brace, and a failed support leg. The metal around th
    Color difference side pillows
    Color difference side pillows
    Modani Furniture Los Angeles

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    Modernica Showroom

    Modernica Showroom

    3.8
    (54 reviews)
    1.8 mi
    $$$$

    I am giving 2 stars because the sale staff was very kind. If not her, I would give 0 star…read more I ordered the orange arm chair and came with a strand of hair baked into the chair. The sales staff confirmed that is indeed hair and she was very helpful to fix this issue. She ordered a replacement for it but the replacement also came with hair in it. Eventually, she got me connected with a product manager to discuss the problem and he was very rude. When he basically told me that I am wrong, I mentioned how the sale staff confirmed that this is in fact a piece of hair but he started to talk over me and told me not to trust the sale staff. He explained how that is not hair and it's a piece black fiber in a aggressive tone. It seriously looks like a piece of pubic hair. When I asked him if this isn't hair, then is it a part of the design. The answer was maybe and it happens. To sum it all, this $500 chair comes with pubic hair or " black fiber" baked into the chair. Consider before the purchase.

    Love everything about this place! The combinations you can custom create for their storage units…read moreare immense -- so many fiberglass color options and the units are modular so you can mix match or incorporate into your existing decor without a headache. I just bought my first Modernica items today -- a 3 tier alpine shelf (walnut, the smaller one that fits on top of desk or sideboard) and a table top cylinder ceramic planter!!!! Major shout of thanks to the lovely ladies holding the showroom down (Athena and another gal whose name I freaking forgot and I feel like a jerk bc she was the one who helped me today! She even brought the shelf to my car! Girl power!!!) -- they are so helpful, kind and charismatic! Extremely accommodating and just on it! I love when people are proactive and personable! Thanks again and see you soon for that custom storage unit! ‍

    Photos
    Outdoor Lounge Chairs
    Outdoor Lounge Chairs
    Fiberglass Shell Chairs
    Fiberglass Shell Chairs
    Case Study V Leg Dresser and Case Study Ceramics

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    Case Study V Leg Dresser and Case Study Ceramics
    West Coast Modern

    West Coast Modern

    4.5
    (72 reviews)
    5.3 mi
    $$
    20 years in business
    Family-owned & operated

    We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

    Over due review ! Working with Luis and the West coast modern team was as smooth as can be. I…read moreordered a dresser with custom specifications and they nailed it ! I changed my mind a couple times on the stain and leg design They were very patient with me and Luis kept me updated. Shipping was great the gentlemen carried into my home and took away all the packaging I couldn't be more satisfied with the quality. A true heirloom piece that i will pass on to my children

    Photos
    Custom Modern Style Kitchen
    Custom Modern Style Kitchen
    6ft Brasilia style double sink vanity
    6ft Brasilia style double sink vanity
    White oak single sink vanity

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    White oak single sink vanity

    Niche - furniture - Updated June 2026

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