Mike was great! He was able to answer all of my insurance questions. I'd trust him with all of my…read moreinsurance.

From the owner: Welcome to Paradise Insurance Agency! As an all-inclusive insurance agency, we cover auto, home,…read morebusiness, life, and health insurance. Our goal is to provide tailored solutions for your specific needs, offering peace of mind and protection. Trust Paradise Insurance Agency to safeguard what matters most to you.

Was with this agency for about 3 years. Home owners and auto policy. Used to provide excellent…read morecustomer service. They have some clowns working there now that don't know how to properly address issues, but are experts at excuses. Spoke to 4 different reps (spanish guy was the only helpful one) My policy tripled and they didn't see a problem with that. No sense of urgency in fixing. They don't return calls, they don't follow up, they simply don't care. BEWARE!

I was skeptical since all I knew about them was from a flyer I received in my mailbox, the real one…read moreby the street... It also coincided with the expiration of our current homeowners insurance; our previous agency had not yet sent us a renewal quote, until I called them and discovered our policy expired that day. I should have paid closer attention I suppose, but expected better customer service from them. I received a bunch of apologies on the phone and a quote that doubled my insurance. I was livid! I called Culbertson, talked to an agent immediately, had several quotes within an hour, much more competitive pricing, and got a binder immediately. Here are still good ones out there!

Mike McDonald, a graduate of the Jesuit University of Detroit, has my highest recommendation as an…read moreethical insurance broker. Although his office on Collier Blvd may not resemble a NY showcase, the service offered is impeccable, ethical, comprehensive, and courteous. His assistance is also free of charge--given that his company is compensated by the insurance brokers, not his customers. Although he is the long-term owner, Mike McDonald just spent thirty minutes of his time explaining why our Tower Hill insurance became Tower Hill insurance exchange. A customer couldn't ask for more considerate assistance, especially considering that there was no charge for such kind assistance. Sadly, the unethical behavior of some roofing companies and lawyers after hurricane Irma has led to many well known insurance companies to flee the Florida market, reducing the viable companies from ten to four and resulting in inevitable increases in home insurance for all. Approximately, thirty percent of all homeowners have lost all homeowners' insurance. If you need or have lost your homeowner or auto insurance, it's definitely worthwhile to reach out to the McDonald Insurance Agency. And perhaps you've heard his commercial on local radio--in which his kids participate. It's delightful.

When a family member's condo insurance policy expired, we called Mike McDonald for new options and…read morewithin hours they came up with a better option. Always quick to answer phone calls and emails. With the property insurance crisis in Florida you need to have an experienced and trustworthy advisor. Mike checks those boxes and more. Moreover, as a United States veteran, Mike deserves our appreciation.

Was able to consolidate my Auto, Boat and Home insurance saving me $$$ off my premiums for each…read more Very patient and explained all my options.

i received excellent service from my insurance agent cibelle s krust…read more she helped me a lot and she is a super kind person. i recommend it 100% i am very comfortable with my agent because she speaks spanish. all the staff of the agency are super friendly. recibi un excelente servicio de parte de mi agente de seguro cibelle s krust. ella me ayudo muchísimo y es una persona súper amable. mi agente me ayudó a resolver mi problema y lo mejor de todo habla español y nos pudimos entender muy bien. la recomiendo 100 % le doy más de 5 estrellas por su excelente servicio. todo el personal de la agencia son super amables.

I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

State Farm is a great company overall but please go find a different office to safe yourself a…read moreheadache. I was very clear since day one I had one car in California and another one here in Naples. Now my dad who got into a car accident is in a big mess thanks to this office. I was told I can insured both cars under my name since I am the one making the payment. The California car is registered in Cali and the driver is in California plus I included the driver information license and registration. All details were disclose to the agent. I spoke with the owner who didn't offer a solution instead was rude about the situation and asked to call customer service instead. i really don't understand how he runs an office just to screw up people? Please do yourself a favor and find an office who are not just looking you as a profit but will provide solutions for their mistakes.

Javed is a great guy and I'm confident he'll take the best care of your insurance needs. I highly…read morerecommend him.

the most unprofessional disorganized office I have ever worked with. I have auto pay with them on…read morefour different policies. one of them we had five phone calls and two emails about my credit card auto pay and I still recieved an email stating that I had a payment late. the next email from state farm said canceled, the next email said reinstated. Now weeks later I get a text asking if I want that vehicle on auto pay every six months I need to give them permission?????? I don't like to leave reviews however I am beyond done with this office.

Shakira is the best office assistant and gets the work done in a timely manner. Conscientious and…read morehospitable agency.

Yeisi help me with my commercial Insurance for my business. Thank you so much for your services and…read morealways very nice treatment

From the owner: we respect your time, so we guarantee we’ll show up on time, every time. Covers Contractors,…read moreConsultants, Truckers, Insurance Agents, Real Estate, Salons, & More. Workers' Compensation, General Liability, Property & Liability, Umbrella & More. call us today and we’ll give you a quote over the phone for any job

This office is owned by Andy Koehneke, who is also my agent. Andy is a very busy guy, but I scored…read morean in-person meeting. As most people in Florida are finding out, home insurance rates are almost doubled. I went from $4500 a year to $8700 a year. Andy took the time to work out great coverage but reduced my increase to a manageable amount. The most significant change that saved me was switching to binding arbitration, which meant I gave up the right to sue. What has happened in Florida is that roofs can be repaired, but the homeowner automatically knows if they sue, they get a new roof. I have gone through two hurricanes and suffered some damage, but I repaired my roof.

From the owner: Insurance Specialist of SW Florida has been your dedicated insurance agency, serving the…read morecommunities of SW Florida since 2005. As your local source for insurance services and solutions, our fully licensed staff prides itself on turning all our customers into FANS!