From the start Dr. La Puma and his staff communicated professional and on point. They offered…read moremultiple options based on my son's needs and financial needs. Extraction was painless, safe, and quite timely. They made us feel at home. In gratitude.

Best oral surgeon in town. Would highly recommend. Had a very successful sinus lift and implant.read more

Very kind and thorough dentist. Made me feel comfortable and unafraid. Spouse saw him for a tooth…read moreextraction and also liked him.

Dr. Janette and his staff rock! I can't thank Dr. Janette enough for what he did to help my…read moredaughter last year. His work is incredible but the way he and his team makes patients and their loved ones feel in unpleasant situations is impressive. This small town is incredibly lucky to have a world class professional in their backyard.

I've been through a complicated journey with facial trauma from a serious car accident years ago,…read morewhere my face hit a metal dashboard. Because of that injury, I needed orthodontic treatment as part of preparation for corrective jaw surgery -- it wasn't cosmetic, it was medically necessary. When I first visited this office in San Luis Obispo, the doctor suggested single jaw surgery instead of double jaw surgery, which would have cut my costs in half. While I appreciated the effort to save money, this recommendation didn't align with my surgeon's plan for proper correction. The office itself raised concerns. Their website and messaging mirrored my original surgeon's office, causing confusion. Months into treatment, after consulting with my surgeon and other specialists to confirm the surgical plan, I received a call demanding $800 for an evaluation fee. Much of this evaluation relied on imaging that was never conducted, and when I questioned it, the response was aggressive and dismissive. Orthodontic care for trauma-related jaw surgery requires close coordination with your surgeon. In this office, that coordination felt secondary to billing and aggressive collection tactics. While the doctor may have been well-intentioned, the office's practices left me frustrated and concerned. If you are dealing with medically necessary orthodontic treatment, especially after facial trauma, I strongly urge caution: Confirm your orthodontic plan aligns with your surgeon's recommendations Get a full itemized breakdown of fees and services Know your rights to transfer or modify care if treatment plans change I'm now back under the care of my trusted surgeon and hope to continue treatment safely. I share this review to warn patients to verify that the office truly supports medically necessary care before committing.

I was very, very anxious about my appointment today. From Sedona at the front desk, to Streisand,…read moreAshley and Dr. Janette, I was treated with such respect, compassion and kindness. I'm so grateful to have found these wonderful people. The care you showed me was above and beyond and I would highly recommend them to anyone. Thank you!

I now consider myself a vintage patient here! Dr. Ian Leopold is hands down the best dentist I…read morehave ever had! I originally saw his father, and Dr. Ian has inherited all the skills and patience that his father had. I also go in regularly for dental hygiene with Maria, and am just as happy with her work to keep my teeth looking and feeling healthy! Maria works quickly and I always walk away feeling like I have a new set of teeth. The office is in a beautifully restored Craftsman style house near Highway 101 and also close to Poly. It is clean, calm and relaxing. The front office staff is also attentive and patient. They can navigate the intricacies of billing and scheduling with cheer and ease. Dr. Ian also works on Saturdays, and they can fit you in should you have a dental emergency. They can also recommend specialists in the area if you need further work like dental surgery. The only downside for me is that they are out of my dental insurance provider, but I still get partial reimbursement. I would never go anywhere else because the quality of the work here is worth paying a bit extra for!

Dr. Maine retired...miss him...just have to say he picked an amazing replacement, Dr. Ryan! True to…read morethis dental practice since established in the 70's. Was kinda scared to get a new dentist cuz I'm a special needs patient but Dr. Ryan and her assistant are truly caring n sensitive to your needs. Dr. Ryan listens and she's patient, understanding, gentle...through and through! Plus she knows her stuff!!! If you ever get to have her as your lifetime dentist you won't ever regret it. SLO SMiles is the best place on the Central Coast! Dr. Ryan is an amazing addition to the practice!

Dr. Hutchens is truly a friendly, confident, painless dentist. He just completed replacing a crown…read moreand it fits perfectly. His assistant Monika is very competent and supportive. My dental hygienist for many years, Melissa ,is just the best and her cleanings always thorough and gentle. I rarely have to wait in the office and I appreciate that they respect my time. I highly recommend Dr. Hutchens and the staff at Broad St. Smiles.

I had been going to this dental place for about 4 years and had extensive work done that amounted…read moreto almost 10k in that time period. At first, I overlooked a lot of things that my gut was telling me. One instance, I inquired about something different from what I came in for, the dentist did work on it right away to my surprise, and of course deducted the cost from my prepaid funds. There were billing errors that happened more than once, being overcharged, even when they say you get a discount. Getting my refund took time because of "corporate" office approval wait. Then I get charged for "periodontal" work $184 when I received basic cleaning - I know full well the difference. I specifically told them that I only want cleaning. With my last appointment I called first to make sure, again she said $184, and I said I want cleaning only then qouted $131. Ok so I go in for basic cleaning, upon being seated, the hygienist said that I'm due for an Xray. I told her I'd rather not at this time as I had extensive work done in their office already. She said my last xray was a year ago. I said it's not necessary, then she calls in the new dentist whom I never met before, and I felt ganged up on both convincing me. I said I'm willing to do it next time or in a year. I asked if they will do cleaning without Xray for now, again they insisted with no regard to what I wanted. So I stood up and quickly walked away. The way they made me feel was awful. This was the final straw for me. I definitely relate to what others are saying about Broad St Smiles. It's a corporate dentistry in which the main focus is to generate revenue as much as possible rather than genuine patient care. Yes, BUYER BEWARE!

I've never reviewed a dental office like this…read more Unfortunately, I have a long history of dental issues and, even worse, a string of terrible dental experiences. It took me years to find a dental office and oral surgeon I truly trusted--both of whom retired in 2017. Since my last dental visit in 2018 or 2019, I've been searching for a new provider I could feel confident about, and was not judgmental. I had a clear checklist in mind: I wanted a modern facility that keeps up with the latest technology, a fully staffed team (because that tells me the work environment is healthy and people like their jobs), a spotless office (you'd be surprised how many aren't), and a staff that exudes confidence (because if they're nervous, it makes my anxiety even worse lol). Long story, short--Aspen Dental in San Luis Obispo checked all my boxes, and then some. They never pressure me into treatments I'm uncomfortable with and provide education at whatever level you're comfortable with. For example, I like to know everything--what we're doing, why we're doing it, all the details. My husband, on the other hand, prefers to get in and out with minimal conversation. They can accommodate both of us perfectly. I recently had a two-hour deep cleaning appointment + a mouth cancer screening they offer (LOVED IT btw. Gave me peace of mind). A good chunk of that time was spent on prep and education, which I appreciated. The cleaning itself was incredibly thorough--I recommend asking to be numbed beforehand because they really get in there. Not in a bad way, just very deep and detailed. You might be a little sore afterward, but it's worth it. Also, she knew how to administer novocaine shots with minimal pain. Trust me, I know, I've had many shots that were not as pleasant. If you've made it this far--just book the appointment. Face your fears. (And if you're really nervous, 50mg of diphenhydramine about 30-60 minutes beforehand can help you relax. Thats what I did!) :)

This is not a dentist in the sense of being an actual health care provider. These are full blown…read morescam artists. They were listed on the Delta Dental website as providers (no idea why), so I made an appointment for a cleaning assuming it would be free. Big mistake. They tried to charge me $900 for a cleaning, then brought it down to $200 but didn't explain what I was paying for. When I got an itemized bill later I realized they upsold me some unnecessary mouth wash without telling me, then told me I had to come back to a second appointment to "complete my cleaning." What kind of dentist does that? I came for a cleaning so I should've left with clean teeth. They barely did anything at my actual first visit. I never went back and highly recommend you avoid these scammers. They know EXACTLY what they are doing.

I've been to several dentists over the years and finally found one who genuinely cares about my…read moredental needs, and I've had a few! The staff is great and I always feel like I'm their #1 patient.

The worst dentist ever. Overcharged me! I'm left with pain, and I need to hire another dentist to…read morefix the problem. This dentice twice gave me a verbal quote of $4,200, $2,100 per tooth, to build two teeth to be installed over completed dental implants. Within two weeks I was billed for the first tooth in the amount of $2,680 instead of $2,100, but I was told by the assistant that was the price with no explanation. I paid the bill reluctantly. I wrote a letter to the dentist saying the fitting process was extremely painful and it took over two hours. He never explained the reason. I was asked to pay the balance of $2,680, again, more than his original quote. It turns out that the tooth was oversized and did not fit, but the dentist didn't admit it until I returned for a consultation months later. He admitted that tooth was not seated all the way and food would penetrate underneath it, and could cause infection. It's has been very painful from the start. The dentist suggested having an adjace nt tooth shaved but he wanted to charge for that third tooth even though he caused the problem. So now, one year later, I am stuck with the pain, and must hire another dentist and pay more money to have the mistake fixed.

Dr. Hollister is a specialist dental implant surgeon. His diagnosis is concise and powerful, and he…read moreis rich in professional knowledge. My husband and I consider him to be the best dental implant surgeon in central California. Dr. Hollister has two clinics. One in SLO and one in Arroyo Grande. His team members are also great and very helpful. I have had my cleaning a few times here also. One time I walked into the office to ask for assistance in calling family members because my cell phone was unavailable. The first time I had a tooth implanted was in 2016. Recently I had two implants done. So far my teeth are in good condition and healthy. I had an unfortunate situation where I had a very strong bridge improperly placed by another dentist a long time ago. Dr. Hollister cut through my bridge to detach it and continue with the procedure. No other dentist I visited wanted to touch my difficult bridge but Dr. Hollister cut through it with patience and determination. His skills are superb. My teeth were extracted perfectly and delicately. I highly recommend Dr. Hollister to anyone who needs implants or periodontal treatment for their teeth.

This office is so efficient and clean and professional. Dr Hollister made sure i knew exactly what…read morewas going to happen and what to expect. I felt very confident in his work and he has a great staff to support him.