I cannot begin to tell you how insensitive they are there. I explained over and over I did not have…read moreto any money to pay for anything my insurance did dot cover. I printed out my insurance info stating they covered extractions with no co-pay and they said it would still be another $500. They wanted to take more x-rays and ignored me over and over when I said I only wanted a tooth that hurt pulled and had no money for anything else. I had over $1,000 coverage on my insurance which would have covered one extraction, but they refused to do it without an extra $500. It's humiliating to repeat a half a dozen times I did not have it. They are simply just set up to milk insurance companies and don't care at all for people with limited funds. Michelle treated me like I was stupid would not shut up and ended up hanging up on me. They insisted in taking more xrays saying the insurance would cover those. I told Michelle I couldn't pay for any treatment, so what's the point? They (the doctor) are clearly concerned only with milking the insurance companies. Meanwhile my tooth still hurts.

Price gouging strip mall dentist. Total rip off. Watch your…read morepocket book! I was quoted $$20,000. After paying $10,000. First stage done. Went to start 2nd stage price was $11,000 over quote. Be prepared to pay before work is starting.

Have been going to Rooted Dental for 3+ years and am so glad to have found Dr. Tinoco and his…read moreprofessional team. Top notch Dentistry at its finest. The latest equipment, friendly staff, and a knowledgeable team of assistants, you get what you need at Rooted Dental.

Truly the best dentistry! The entire office is wonderful, and they work hard to provide the highest…read morelevel of care. I have done OMT with Ashely, as well as cheek tie releases with Dr. T; they have been able to address issues I've had since childhood, and the holistic approach they use is truly helpful. I'm forever grateful to this awesome crew.

Oh my gosh! Coming from someone who is absolutely terrified of having to go to the dentist...Dr…read more Adams and her staff were amazing!! I was supposed to have a root canal done but after Dr. Adams got in and started to work on my broken tooth...all I needed was a crown! I was so anxious about going in but the whole staff made me feel so comfortable and not afraid one bit!! Thank you Dr. Adams and your entire staff! See ya in a few weeks! Highly recommend Dr. Adams!!

Dr. Adams is very highly skilled, thorough, caring, and pleasant…read more As a matter of record, she was the best dentist I ever had. As a matter of fact; the whole dental office is very cordial. Especially my favorite M J. She runs a tight, friendly ship.

Dr Hanratty and his staff are amazing! I left AeroVista Dental and am extremely satisfied. I had a…read morecrown and he fixed a cavity at the same time. Bedside manner is awesome and he personally called me to check on me.

This Dentist is an Artist!!! He's a serious genius with…read moreteeth! I needed a new bridge, top 3 front teeth. He bent over backwards for me! They are painstaking about the work they do, he is a perfectionist! He was ridiculously fair, got me in next day, meticulous!!! He even made my temporaries right in my mouth, & they looked better than real teeth!!! I would have just kept those! But what I got were zirconia with no metal!!! No black, receding line! Ever! He spent a lot of time matching colors to my other teeth, I can't stop smiling!!!!! Absolutely changed my life!!! How does a person thank someone for not only giving back their smile, but their whole personality??!! Thank you Dr Hanratty, you rock!!!

We moved back to Grover Beach from Ventura when we retired in 2016 and at the time kept all our…read moredoctors in Ventura and Santa Barbara. Last year we decided to find a local dentist so we didn't have to travel for treatment anymore. We looked up dentists in SLO County who accepted our insurance and Dr. Perez popped up. He was only 5 minutes from our house and his reviews were great! We decided to try him and boy is he great! He and his staff are knowledgeable, efficient and caring and Dr. Perez uses the latest technology. He is soooo much better than the dentists we had in Ventura and Santa Barbara! We are so happy we found him! Give him a try, you will be happy you did!

After my first new pt exam, I was told I needed a cavity filing. When scheduling (the earliest appt…read morea month away), I was told to put down 50% of the projected charge of service otherwise I couldn't set the appt. I didn't understand why since they were in network on my PPO dental plan. I did it but since this didn't seem right, I called my ins co who agreed they shouldn't do that. After mentioning the call they did refund my money and they were ultimately paid appropriately by my ins co. I felt that was crooked. However, the worst part, during the procedure, I was experiencing a lot of pain while he drilled requiring stopping him for repeated injections of numbing meds. Then during a very long time of drilling, Raul Perez fractured my tooth!!!! It also occurred to me, after the fact, that he was drilling a tooth with a previous mercury filing and didn't perform any of the necessary precautions when removing mercury. This was awful!! I do not recommend this dentist!

I went to Dr. Lee for 3 years after moving to Central Coast, and he never told me I needed work…read moreduring my 6 month cleanings, and then at the last appointment, he told me I needed a crown. The temporary broke off, and when I called the emergency number, I didn't get a call back. Later his assistant told me it was her cell phone, which doesn't explain why they didn't call me back after hours. I let it go, and I got my permanent crown. It broke after 3 months, and once again, no one returned my emergency after hours call (which I personally told them was an issue 3 months earlier, so they knew about it and chose not to fix the problem). I drove to their office and found a HANDWRITTEN note on the door changing the hours (the phonemail was not updated), so I called around and got another dentist to see me. That was when I found out much, more more. I had 6 cavities and needed 4 crowns! 2 of my teeth were badly cracked, and in 3 YEARS Dr. Lee said nothing about it. Not only that, the reason the tooth broke off is he neglected to build it up (which is what the new dentist had to do for me because the teeth are worn) and he didn't seal it properly, so it had decay that had to be removed before they could give me a new crown, so the new dentist couldn't even just put it back on. Apparently Dr. Lee didn't have the equipment/machines/technology necessary to know about these things OR he didn't inform me. Either way, it was gross negligence. The office manager offered to talk to them for me and suggested I request a refund, but I knew better. TWICE the staff told me their "credit card machine was broken" to get me to pay in cash, and when I told them you don't even need a machine; you can accept credit cards online -- they just said it was working! Two different times months apart, so obviously something was wrong there. I did talk to his assistant, and my husband told Dr. lee how upset I was. I asked the assistant to call the office manager at the other dentist, but neither one of them ever followed up. I just decided never to go back, so that's why I'm documenting this so others will know what to expect. If that's not enough, I also have gum disease! I didn't have this when I moved to Central Coast (I went to a great dentist back home), but the hygienist at the new place told me some dentists don't know much about gum disease, so I had to get what they call a "deep cleaning" that cost $1800, AND I now may have to go back every 3 months to get cleanings. They will give me another cleaning this week to decide whether or not I have to. This cost my $8000 in new charges and $1800 for the replacement crown from scratch with the decay clean and the build up of the tooth, so nearly $10k to fix the situation! (It's taken me 2.5 months to get all these work done, which has been highly inconvenient, time consuming, and COSTLY, painful and unnecessary if he had just told me when these issues were small before they became BIG problems). IF YOU CHOOSE THE WRONG DENTIST, THERE ARE HUGE CONSEQUENCES. Don't make the same mistake I did!

I have been going to Dr. LEE FOR THE PAST YEAR. I liked him and his work. I wanted to get dental…read moreinsurance. I called and left messages every week for 7 weeks. Finally someone answered the phone. Dr. Lee, I asked him what insurance is the best and what he would like me to purchase. He said talk to the secretary. She said they don't give advise. I explained to her what if I purchase the wrong insurance? She was no she is a bitch. Dr. Lee told me to talk to her. I will find another dentist who gives better service.

I've decided to find a new provider after my cleaning here. The hygienist was highly unprofessional…read moreand lacked good bed side manners. She would cough into her arm while cleaning my teeth and shared way too much personal information. I was forced to listen to her chatter for nearly an hour while also worrying whether I'd catch an illness. When I requested my patent file be sent to a different provider, I was met with resistance. Receptionist told me it would take 3 weeks (I literally had been a patient for 6 months- how long does it take to copy my 3 pg file?). Since that wasn't acceptable, I was told I had to pick up the file in person and pay $25. The hours of business are more limited than my work day and so this office made things extra difficult for me by refusing to send my file to another dentist in a timely fashion. I also felt the copying fee was not appropriate given the fact that my file was a skimpy couple of pages. It's unfortunate I had to leave because I feel that Dr. Lee is a good dentist. However, I feel he needs better trained staff. ---- My husband and I both have had positive experiences with Doctor Lee. Both of us had cleanings and minor cavity fillings done. Dr. Lee is friendly and down to earth. So much so that he didn't mind doing my cleaning when the hygienist wasn't available that day. The office interior is simple but I don't go to the dentist for interior decoration inspiration. This office is able to accommodate my busy schedule and I appreciate that. They even advertise that they can take walk ins. My only suggestion for improvement is for receptionist staff to follow through when they say they will do something. I've had to call time and time again with the same request.

Outrageously expensive.! They don't do Metal based crowns, so they want to charge $1700 for a…read morecrown. Delta Dental pays 50%, so that meant $850 to me.... really. I had a crown done at Dr. Patel in AG 4 months ago, it cost $500, but he doesn't take delta dental ins anymore.....Just ridicules. Very unhappy

Avoid this Rip off place. It is a chain, so they are only interested in profits…read more They lied that they charge $292 for periodontal scaling and root planning for top set of teeth - but I only pay 20% which is $58. I ended up paying over 300$ They charged my insurance over 1000!!

I went there yesterday and was very pleased with their service…read more Cara Hess, Emanuel and staff were amazing. I had an unusual situation but they understood it and made it work. I'll certainly recommend this place to anyone.

Took my two girls here for some dental work and Dr. Tran was really caring and gentle. They had a…read morelot of anxiety about their first visit at this particular office and he put them at ease. He took care of their cavities and I've referred him to many other people in the county. I'm leaving this review because I stumbled on his yelpsite while looking for ortho and was surprised by the low stars. Majority of the low reviews seem like billing or scheduling issues, which seem more front office related. I did personally did not have any issues with the front office or feel rushed, but these concerns made by others do seem valid. On the flipside, we found the dentist himself to be very capable with regard to the dental work, having great chairside manners. I hope this review helps.

New dental office...well newish, staff is really nice and they aren't rush rush. The docs take the…read moretime to answer questions and address any concerns you might or may have. Also they don't want you to be in any pain, (I had root canal and there wasn't a large amount of pain,- also my nerve didn't want to come out so it took longer than usual) which made my anxiety go down a lot. I also have no insurance at the moment and they were more than willing to work out a plan (They have a thing where if you don't have insurance they will give you 30% off) This is coming from a person who hasn't been to the dentist in 8 years (I feel really guilty about it...) and hey, I even went back!

As most of us can relate, going to the dentist is NOT a favorite activity. But, there's always…read moreexceptions to the rule. I had lived in the Orcutt area and could not find decent dental care. We knew we were moving to Pismo Beach so I started "interviewing" dentists in the area. I tried Oaks Dental and luckily I got an appointment with Dr. Berry. I can honestly say in my almost 60 years of going to the dentist that he is by far the best I've been to. I had a complicated situation with an old dental implant that needed to be removed. Initially he referred this type of work to an orthodontist-since this is their specialty. After seeing 2 orthos, they were unsuccessful in removing my 30+ year implant. Dr Berry wouldn't accept defeat so he took it upon himself to get creative and he was successful in getting the implant out. The removal of this implant was imperative as I needed a bridge. I just want to add that not only is he at the top of his professional game, but he's acutely aware of my time (which other doctors lack). To top it off, he's always in a great mood, even if his work load is full, and he's fun to chat with. I HIGHLY recommend Dr Berry and his staff of Julie, Office Manager and Missy, front desk. This is a fantastic office and you will be happy to have your dental care looked after by them. Thank you again Dr Berry for all the work and patience you've had with my case!

This is a new office for us. I was surprised how big it was and how many chairs they have. They…read moreare an efficient office and we established care pretty quickly. Dental cleaning went smoothly. The hygienist was experienced and kind. I think we landed in the right spot!