2.21.25 waiting for Creative Contracting to "circle back" 22 days later. What's the current social…read moreexpectation for a circle back? Here is an update of the worsening state of the work from Creative Contracting who have not addressed the issues now nine months after leaving the job. They sold, built, painted and installed the crown moulding and suggested and hired out the "repairs" for the ceiling and wall issues that are more noticeable than before.

I was dropped off at my residence by a friend who pulled over to the curb and put his hazard lights…read moreon. The second I stepped out of the car, we were harassed by a man driving a Creative Contracting truck. The truck then parked close by and waited for my friend to leave. He followed my friend turn-for-turn for 5 whole minutes. To make matters worse, there was a child in the front seat! Terrible example for that young man. Somebody needs to work on their road rage.

Capital City recently pressure-washed our home, deck, and patio, and provided sanding and sealing…read moreservices, as well as painting and refreshing our shutters. The salesperson was extremely personable, which was the main reason I decided to hire them. The painting, in particular, turned out beautifully! However, a series of issues with the rest of the project led to six necessary visits. The first issue was that they showed up in my backyard without introducing themselves or notifying me that they had arrived to complete the work. Overall, there is a lack of integrity in their approach, prioritizing a quick finish over the quality of the job. The project became a prolonged and stressful ordeal, leading to unnecessary inconvenience and difficulty, and disrespect, which negatively impacted the overall quality and timeline of the project. Loosened sand and debris from the patio are expected; however, an excessive amount of sand left covering a large portion of the newly cleaned home, an overly large amount of sand in the pool and its surrounding areas each time, left me with several hours of cleaning, which was unexpected and demonstrated subpar service, and a lack of professionalism. It negated the purpose of hiring a professional. The amount paid did not align with the level of professionalism and quality we expected and received, serving as a cautionary tale for potential customers. I could not confidently recommend this company for anything but painting.

We are moving to the area and we're lucky to have found Capital City Painting and Power-washing…read more They quickly provided a very competitive quote to paint the interior, pressure clean the exterior, and sealing our sidewalk. We needed the work done within a week and they were both happy and able to accommodate after installing new flooring. We are happy to report the interior painting was absolutely perfect. Full paint coverage, no drips or spatter anywhere, excellent cut-in, and caulking. Excellent job guys!

I had this company install a 4 ton ac unit, and they did a good job, where problems were solved as…read morethey occurred. This was in May- the unit worked great all summer. We had another service call today on a heater issue, and Ryan found an old switch that was inoperative. The owner was helpful, and friendly. I recommend River City Heating and Air

This review is strictly based on my experience in the lack of communication and customer service…read morewith this company as no work was performed. During the most recent snow/ice storm I requested service. in the area most people are dealing with icy roads/driveways due to freezing temperatures and lack of supplies. This company refused to pull in my driveway in their VAN. I made arrangements for them to park in my neighbors plowed yard the next day they refused to walk on the ice to service my home. The tech guy waited in his van for about 15 minutes then left no call or anything. I tried calling back 3 separate times no answer when I finally called from my husband's number someone magically answered. While I'm not at liberty to put anyone's safety at risk if this is an issue that you have had and you witnessed my street/ road conditions why not just decline the service instead of making me continue to wait only to be told after day 2 that you can't service me. And the only concern you have is that you have had 2 technicians come out to waste time and money. Nevermind the fact I have no normal heat running. Horrible customer service and lack of communication!

I will start my review by saying that we feel like we got a great final product in our master suite…read morehome addition, and we are so pleased and thankful for this. All the workers we dealt with were pleasant and relatively competent. The reason I would not recommend Coastal Contracting is primarily due to the lack of follow through with their one year warranty on materials. Our addition has been completed for about 9 months at this point, and we have had 3 distinct issues come up. Twice the HVAC has failed, and once the shower plumbing was malfunctioning. The first time the HVAC failed was right before the ice storm of early 2026, and we called the installing company to arrange service. They came out promptly and fixed the HVAC (faulty part, but we now had heat!) but we were told that we had to pay out of pocket for repairs since we did not first contact Coastal in writing. Ok. It then failed a second time right before the heat wave of July 4th weekend, so we contacted Coastal. We did get a personal email back after business hours saying that they would contact us after the weekend, which after 2 business days we have not heard from them. Again we did some repairs on our own. The plumbing issue happened between the two HVAC issues, so I was wise to submit my request for service in writing and followed up with a phone call, during which I was assured I would hear back...which I never did. It is just disappointing. Also disappointing were the many mis-ordered parts and vanity that delayed our project, the cut corners that we had to be vigilant about inspecting, and the surprise few thousand dollar increase in fee for a plumbing issue they did not see when they were quoting us. They admitted they didn't look under the house as they should have (I thought we were paying for their expertise?), but assured us that we could be happy that we were still getting a good deal. Maybe these hiccups and lack of communication after they get their check are all normal on a project of this size-I don't have any other point of comparison.

I am so grateful for Kwan and her crew at Coastal Contracting. I hired them for a siding job where…read morethey replaced the siding to my whole house. They were very professional and thorough. Very pleased with the look and quality of the job. The great thing is that Coastal stands behind their service and even came back to look after a minor detail afterwards. In other words, they don't just run away once the job is finished. They actually care about doing it right. In addition, Kwan came to the rescue when one of my neighbors reported that water was "gushing" out of backyard due to a hose that had been left on for weeks. Soooo grateful that they went immediately to investigate the problem and stopped it before it became a disaster. As a busy realtor, I've referred a lot of business to Coastal because I know they'll be competitive and do a great job.

Erik was at my home for over an hour cleaning my 2 A/C units, checking the refrigerant, and…read morechanging the filters. He was very thorough and professional. At the same time he was also very personable. If I need more work, I would be happy to see Erik return. I can highly recommend West End Heating and Air. A year ago my AC suddenly failed in the middle of the summer. They came out quickly and replaced my unit at a very reasonable price.

We had West End Heating and Air replace our heat pump/air handler and we're very pleased with the…read moreresults. We opted to pay more upfront for a better unit (American Standard) that qualifies for an energy efficiency tax credit. So unless there's an issue with the tax credit, we ended up paying less for a better unit in the long run. They completed the job in about 5-6 hours.

Beware of Cisneros Roofing- We had the entire back half of our roof replaced in July 2023. Part of…read morethe reason we went with the was that they offered a 5-year warranty. However, in August 2025, there was a leak over the back side of the house & they refused to honor their own warranty.

Cisneros Roofing repaired my mom's slate roof. Two years later the roof began to leak again - where…read morethe repair was made. They honored the warranty and fixed it with no issues. In fact, they made the second repair in 48 hours after I scheduled the appointment.