I have seen this provider for 3 years. This last time he was much more arrogant talking about how much money he has spent on his new machines. Turns out that he should have spent more time paying attention to my prescription. I got my new glasses with that script and it was really wrong! I had to get an new exam at another place and now I am getting new lenses with the correct script. I have diabetes so my blood sugar could play a little part but not that much. read more

Do not go here, save yourself and find a better doctor. Dr.Nick Miller was very rude, condescending, and treats patients and parents like they are dumb and beneath him. He basically told me to stop talking when all I was doing was trying to instruct my child during the eye exam because the DR was asking questions in a way a child doesn't understand and my child was confused. He also told my son we can sit there all day til he gets my son to do what he needs. I was shocked and wanted to leave immediately. I understand it might be frustrating when trying to instruct children and you don't get results immediately but you have to know how to talk to kids and word things in a way they understand. So if you are a woman or a mom thinking about bringing your child here...DO NOT DO IT unless you want to be spoken down to and have your child spoken to like they are dumb. My child was afraid and having a hard time with the eye pressure machine & he told my child he needs to get over it. What a great way to speak to children. I doubt he would speak to a woman like that if her husband was in the room. Worst experience I've ever dealt with when it comes to being treated by a Dr. My husband made an appointment in the waiting room for the following weekend, well after he heard how we were treated we cancelled. The office lady was also very rude to me and was irritated I didn't fill out the paper work beforehand on the email, but she has failed to realize there is no way to access any paperwork on the email they send out. Worst place. I wouldn't recommend it to any one young or old. read more

Very impatient during the exam and doesn't standby his exams.

My appointment with Dr. Nick Martin was so informative. I have a parent who had Glaucoma and Cataracts and didn't know these were hereditary. I hadn't had my eyes checked in over 11 yrs. He told me don't do that and let me know that my vision can change quickly and that once I loose it I can't get it back! I so appreciate all that I learned while I was there and more so I appreciate that he took the time to share all that knowledge with me seeing that it was only my first time at his business and the concern that he showed for my eyes! I highly recommend him! A lot of people don't care but he did! I was seen on time and out within 25 minutes. read more

I wish I had read the previous reviews of this doctor before I went here. This is the worst eye doctor experience EVER!!   I've had astigmatism since I was a young child as well as a prism in my eyeglasses. He absolutely did not listen at all, and refused to help me. He obviously does not care about the patient at all. He gave the prescription to me without a prism and treated me like I was a idiot. The women that work here were of no help at all, showed no empathy at all for my situation. Please save your time and money and find someone else to go to. read more

First experience with this office. Dr. Martin was great. however, twice the office staff gave me the wrong contacts and I was forced to drive back up there to exchange. One week and $600 later and I still have ZERO contacts to show for my money. Twice I was given false information about when I would receive them. The office staff so far has been less than helpful land borderline rude. In the future I may be forced to go elsewhere for my contacts. I would NEVER recommend this place with the current office staff. read more

First time contact wearer. Was sold 6 months of contacts (they tried to sell me a year) at twice the price of other retailers and was not informed of the $80 "restocking fee" until after the fact when I tried to return the new, unopened lenses. Even the lenses they put in to test ripped in half after only 4 days of use. I suspect they were old samples, as I was very careful with them and was told I would have to deliberately try to rip them for that to happen. Dr. Martin's work is good, but I can't give more stars based on what I feel is a shady sales tactic. BE UPFRONT ABOUT COSTLY RETURN POLICIES. read more

Worst eye doctor experience EVER!! Dr Nick Martin refused to continue with my exam because I declined the "puff" test. I've had astigmatism since I was 10 years old, and have seen many, many eye doctors and have attempted many, many "puff" tests. Every time, the results have been inconclusive because I either jerk my head back or shut my eyes as the puff happens. For several years, and even at this clinic, they have performed an alternative test where they numb my eye and touch my eye ball with some gauging stick. This year, I decided that I would no longer suffer through the incredibly uncomfortable puff test and request the stick test instead. Dr Martin apparently did not like this, as he told me that if I didn't proceed with the puff test, we could end the visit there and I could get out of his office. I'm not sure why it made him so upset as it was MY EYES that were being prodded. Maybe he's not comfortable with his ability to administer the test; maybe they charge the insurance company more for the puff test or he figures he could double dip and bill for the failed puff test and the successful stick test. Who knows. All I know is that it is terribly wrong to refuse care on a patient that is declining a procedure that she is uncomfortable with. I will be submitting a member complaint as well. read more

I received superior service from Dr. Martin and his staff. There was some mishap with my insurance and they were so patient and kind at trying to help me get it resolved. The doctor was also very thorough and attentive to my needs with my vision issues. I highly recommend his services. read more

Dr. Nick spent extra time w/ me to make sure I had the right RX and contacts I needed, and the order arrived in one day. The machines are ultra-modern and the cost was very competitive. No more factory-like Zoellner, for me. I've found my new doc. read more

I have been here twice and both times I have received fast service and the doctors and staff are nice. The biggest gripe I have with them is that they never once tell you how much they are going to charge you or if your insurance covers anything until they already done all the exams. They just assume that you'll pay what they charge you. First time I went to them I paid cash since I didn't have insurance and their rates are extremely higher than other optometrist I've been too. They messed up my billing so they sent a notice that I owed them more money. On my recent visit, they fitted me for new contact lenses and I told the optometrist that I still couldn't see clearly and she didn't even bother to find out what was wrong. The prices they set for contact lenses are expensive. I've shopped around and seen almost half of what they charge on Walgreens.com. I gave them two opportunities and both times I've been disappointed. I would recommend them only for the exams, but make sure you ask a lot of questions before you agree to anything. read more