Fantastic customer service. We are very lucky to have Mid-America Piano in Manhattan KS. Friendly…read moreservice and we had an excellent experience working with Dan. Highly recommend Dan and Mid-America Piano

Lot's of nice pianos but customer service was very pushy. Asking things like our first and last…read morenames and addresses, what it would take to make us make a purchase today and kept following us around. That happened soon after when we walked in. Not sure if that's normal or if it's okay but I was annoyed that I couldn't just look and try the pianos in peace. If I wanted something, I would ask. No need to be so pushy. Quite a turn off.

This company has a lot of potential and the owner Larry Wright is extremely fair and compassionate!…read more I had a horrible pack up experience at my previous location and this crew not only handled my unload respectfully but charged me a reasonable price. With a little more organization I strongly believe they would be the best movers in Topeka Kansas!! Thank you guys again!!

When I was on the phone with Mr. Wright he said typically 30 pieces of furniture and 50 boxes would…read morerun about 5 to $600. He came to our home to take a look at what we had. We had fewer than 30 pieces of furniture but several boxes in our two bed room (full basement) home. Mr. Wright determined moving our contents would take at least 8 hours with two men and himself and the cost would be $1000. We were going two and a half miles so we thought it might be less expensive. We asked if a significant number of the boxes were gone would it affect the price. We were told that it definitely would affect the price. My husband and I, the day before Wrights were to come, moved several pickup truck and car loads of boxes. We began around 10:30 and worked until about 7 PM on moving boxes. I wanted a particular piece of furniture in the basement. If something won't fit-then it won't fit. They broke the light on the staircase wall. It is now hanging by the wires. No, they didn't pay for it or for the electrician to replace it. They began our "eight hour move" around 9:30 AM and were completely finished by 1:30 PM. They charged $1000. Had we known there would be no price reduction for their being done with our move 4 hours and countless boxes they didn't have to move. We would have left all the boxes for them to move. Don't consider using them unless you like over paying for services. We have gouged walls. scraped corners, you know about the light and I can't count the times they ran into the baseboards. The work they did was possibly worth $500-$600. Minus the electrician and the stairwell light.

Chris used low prices to attract innocent customers. Prices too good to be true? Absolutely! Looks…read morelike a duck; talks like a duck; but is a wolf that has cheated many people out of thousands of dollars, and even worse, their beloved pianos. After reading other reviews, my story is very consistent with these other victims of Chris Wrisner. I'm happy to a certain degree that a couple of people actually got their pianos returned to them. I've spoken with a few over the phone who weren't so lucky. Chris seemed to know what he was talking about, but I later found out from a former employee of his that he learned about tuning and fixing pianos while in prison! He took my beloved grand piano and then didn't hear from him in two months. Unanswered calls, no reply to emails...you see where this is going. We finally made a trip to his shop, which was always closed. We were lucky enough to peek through a side door and saw him and his workers in the shop, and walked in. I saw my piano which was in the back of the shop, opened up with a few parts missing. Chris started a song and dance, saying that he was in the process of calling us to give us a progress report, which was not true; he was just caught red-handed. We demanded that he put the piano back together and send it back to my home, and do it immediately while we waited there. That same day, we followed the moving truck back to MHK from Topeka. I'm so glad that we were adamant about moving it back that day. What I found out later from a former employee of his, because of the rareness and size of my grand piano, Chris never intended to fix it and was in the process of chopping it up and selling parts to other builders. Once I heard about this, I started taking apart my piano and noticed incredibly poor work on the action, hammers, and dampers. My original dampers were swapped out from a Story and Clark, which meant my original dampers where sold. I also noticed that he took out a structural cross bar from the harp, which a new one is $800. Chris is on the run, and I've been told by law enforcement that he has a warrant out in the State of Kansas. I've tracked him down in Florida, and noticed that a few more victims there with similar stories. I hope he gets caught and put back in jail so he doesn't cause more damage to people, and their beloved pianos. He started a new company to hide his scams from Kansas, and reviews are located here: https://www.yelp.com/biz/american-piano-movers-winter-park?osq=piano+tuning.

We used Chris, owner of The Piano Master, almost three years ago, to refurbish an antique piano. He…read morehad a great sales pitch and sounded like he knew what he was talking about. He took the piano's action (the hammers and keys and other moving parts) to his shop to fix it and resurface the broken keys. He said it would be two weeks. We called after three and were promised another two weeks. I could go into a long, convoluted story about the many attempts to call them, the unanswered calls, having to use other phones to get them to take the calls, actually visiting their shop, which is rarely open, and dozens of excuses, but I would prefer to not re-visit the three-month nightmare in detail. We were fortunate in that Chris finally delivered the work after several months and four or five no-show appointments. It was a lot of work, stress and heartache, and the final product was not good. He promised to call to schedule a follow-up, but we have never heard from him. We would not have let him in our home again, anyway. I would never recommend this business to anyone. Ever. I only hope you have the chance to read this review before he comes to your house and take your property away with him.

Recently Starving Artists handled my move. I was moving my personal items out of a house and into a…read morestorage unit for short term storage. My bed frames, TV, and electric fireplace were all DESTROYED. I was already under an incredible amount of stress, and now we're sleeping with our mattresses on the floor and we had to replace our TV. The TV was discovered when we were moving my property out of the storage unit, to my new home. It had been leaned against the wall, but the screen had OBVIOUSLY taken an impact- So the employee who did it was obviously trying to hide it. I'll never be working with them again.

I would give them a 1/2 star if I could. The majority of my furniture that they moved ended up…read morebroken or damaged in some way. They brought blankets on request but never used them. When there was a pop up shower, they did nothing to protect the furniture. When wrapping the white silk sofa, they dropped the cushions on the muddy floor. They chipped the marble on the coffee table and a concrete outdoor pedestal. They even broke a concrete urn. The movers toward the end were rude and dismissive. When I called the owner to ask how I would be compensated for the items that were damaged or destroyed he agreed to repair 3 items and gave me $50.00 for the urn. He did not repair the 3 items. WARNING: Unless you want your furniture destroyed, DO NOT HIRE THEM!!!!