This is a new practice that opened in the new shopping center and is located in front of Publix…read more With everything being new the facility and equipment are very nice. My daughter just turned one and with only a couple of teeth, we decided to have them checked out just so that she gets used to dentist visits. We received a flyer for a free visit in the mail and made an appointment. The staff and doctor were extremely friendly, attentive and helpful. They answered all questions and provided great information on caring for toddlers teeth.

Dr Long was a lifesaver for my family. He has years of experience, has a no nonsense approach, also…read moredoesn't push extra unnecessary services. We started going to this office as a second opinion after a pediatric dentist office in Charlotte quoted us a $6,000 estimate to fix my daughters baby teeth. She was three almost four at the time; I cried at the estimate and the dentist (at Charlotte pediatric dentistry) informed me that if I couldn't afford the work they could just pull her teeth. So we followed advice of a friend and got a second opinion and we met with Dr. Long. He knew immediately he help her . He did simple cosmetic work, fixed her cavities, everything that needed to be done for $800. He even let me ask him a million questions about health stuff and teeth and didn't treat me like I was stupid or discount my concerns. I am so thankful for him! They always let my daughter get her work done without gas which is wonderful because she is terrified. All around awesome staff too! I'm posting a picture of Stella with Dr. Dove who is also great and apparently has a similar "if it's not broke don't fix it approach" we have seen her a few times as well and really like her. By the way my daughter is now 8 and has most of her big girl teeth and is just fine without having done that original estimate for 6 grand.

I became a patient of Smile Cabarrus when my favorite dental hygienist upgraded her place of…read moreemployment and joined the staff there. I am happy that my entire family chose to make this our provider for dental care. The office is modern and nicely decorated. It just feels clean. The waiting area is spacious and comfortable. The rooms are private. Their equipment is up-to-date. They use current technology. The staff is friendly and knowledgeable. They listen to the patient and strive to do a great job. I see Dr. Reid Chaney. He is professional, talented, and actually has a sense of humor. He personally called me on my cell phone to check on me the last time I had two fillings repaired. Donna M. has been my hygienist for many year. I actually look forward to my dental visits because of the staff. The most adorable staff member is Adkins. Adkins is a yellow lab Facility dog there to reduce anxiety for the dental patients. She is amazingly well behaved. She is sweet and gentle. You are asked if you are okay with Adkins before being introduced in case of allergies or aversion to dogs. Adkins makes my day. I am happy to be a patient at this office. I highly recommend it.

They are great with teeth cleaning and have great customer service from my experience. I will…read morerecommend to all.

Our two youngest kids are huge fans of Dr. Dove. The whole team is great, the care is…read moregreat...follow up and keeping parents (us) informed of what's going on is stellar.

I would not recommend this practice. My daughter went in after an emergency room…read morevisit due to an irritated tooth and swollen jaw. We were told by Dr. Dove that there was just slight discoloration on my daughters teeth and to come back in six months. Once we returned for the visit, my daughter had then been determined to have several cavities after being told it was just enamel discoloration. So dissatisfied! My daughter's teeth could have been saved sooner!

I continue to be impressed by this office and the staff. My son has a food dye allergy and they go…read moreabove and beyond to ensure that all required treatments are dye free. He tends to get anxious over medical procedures. Everyone is so patient with him. They take the time to fully explain procedures. They even let him demo the procedures in advance to make sure he is comfortable. I highly recommend Dr. Funny and her staff if you are looking for a caring and patient-centered practice.

I know this unpopular opinion but we have tried this office a few times over the last few years and…read moreeach time, I feel pressured into making decisions that are very expensive for children's teeth. The last time I've gotten second opinion about putting 2-3 sealants on my 2yr old's teeth and both dentists confirmed that sealants would be wasteful. It was also confirmed that $4K worth of dental work on my then 4yr old was also unnecessary. :-/ Also I wasn't really comfortable with the level of comfort that the doctor provided for my child. She seemed annoyed with my child's nervousness many times and while her staff was stellar, I got the feeling they were tiptoeing around the doctor's mood. It really took a lot for me to write this, but I would just say some places aren't a good fit and this wasn't one of them for my family.

This was our first visit to this office and it was delightful! We made it on time and had to wait…read moreabout 15 minutes after our scheduled appointment but once called back everything moved pretty quickly. The office is clean and organized! The staff were very polite and professional and took really good care of my baby. They praised him on having perfect teeth which made the cleaning super fast since they didn't have to do much. There is only one dentist staffed at a time, so keep that in mind. But, he was super personable and moved pretty quickly! The kids get a token that they can use at the vending machine after their visit, since my sons birthday is coming up they gave him two tokens which was nice! He really liked the experience he had at this office, highly recommend! :)

I took my nonverbal autistic granddaughter to this dentist practice. She has to have a lot of…read moredental work. Everyone in the office was wonderful. Dr. Moore was amazing and his assistant was delightful. When I went online to look at the star rating for this office, I was a little anxious, but that was for naught. I highly recommend this office and the practice.

We have a good experience with them nice staff and environment. My daughter like and enjoy her time…read morewith them.

Completely unprofessional. Appointment was scheduled for 1P.M, tin an office which is located…read moreinside a medical center. Upon arrival the building was locked until 12:45, once you get into the building and ride to the second floor. We had to wait in a little hall with patients from other offices pasting back and forth. After about 10 of us line up and down the small hallway they finally @ 1 on the point they unlocked the office door and make you wait again for them sign in to their computers, so they are able to check you in. Once I was called the women had no idea what my appointment was for and blamed it on the call center that made the appointment. After confirming they would NOT charge me for the visit I cancelled the appointment and exits the building. I WOULD NOT RECOMMEND......

We have been using Dr. Dove for years and she is a great dentist and is so great with kids…read more Hygienists are great also! 100% recommend!

We started seeing dr dove sometimes instead of doctor long and she was a wonderful addition to this…read moredental office. She was sweet with my daughter and also has a similar approach as dr long- they are not aggressive In unnecessary treatment imo. We recently moved and I'm really going to miss being a patient here.

We had such a good experience here! The staff was great with my daughter and made her feel totally…read morecomfortable. Front desk was super friendly, and the office is clean, modern, and very kid-friendly. The waiting room had books to read, a cute toy machine, and they even gave stickers to my younger one We didn't wait long at all before being taken back, and the TVs above the chairs were perfect for keeping my daughter distracted. Overall, really positive vibes and we'll definitely be back!

i'll get straight to the point I'm only giving this facility three stars because I found the front…read moredesk representative to be extremely difficult to work with and she was not kind!! I've seen her with other patients parents and she wasn't kind to them either. I was so happy to be able to switch to a different location, the doctors here obviously know what they're doing and are probably good doctors... I will never know because the front desk lady was not appropriate for customer service!!! so whenever anyone asks, I tell them do not go to this location until they replace her! I would look into Charlotte Dental pediatrics. They are amazing and also accepts Medicaid.

Me and my husband are new patients. This office is beautifully built and very clean. That is…read moresomething that is super important to me. The staff is nice and attentive which was great. It's also family friendly so will be switching our kids over as well. Obviously we are all aware these types of visits don't always start in a timely manner which is something they can work on. But I think they do get a lot of other things right. They took great care of my husband who has been back several times for a bit of work he needs done. But he has enjoyed his experience outside of some of the wait times. Oh and there are snacks available in the waiting room too.

Dr Lam and his team of professionals are the top tier of oral care! Very helpful and…read moreknowledgeable!! The office is very modern and beautiful. Exceptional customer care and top quality service.