Ken and his team at Auto Show are top notch. I just needed a cracked part on our Forester replaced,…read morebut they were very responsive about scheduling and mindful of our timeline for the repair. I feel like i'm driving a new car again thanks to these folks. Definitely recommended.

These guys are so rad. I was driving up from Maryland when a rock fell off a truck and smashed my…read moremoonroof. They couldn't fix it for me because I was on a time crunch but they covered it with some crash wrap. I would trust them with my car on their kindness alone. Thanks again guys!

Nigro's made my first (and hopefully last) accident easy. Cheryl is a pro, calmed me down, made it…read moreeasy to deal with my insurance company, and kept my car safe until insurance came to pick it up. Sadly my car is totaled so I didn't get a chance to see Nigro's repair work, but I recommend them for walking me through this process.

If patience is a virtue, you'll reach sainthood waiting for your car here. They'll promise "a quick…read morefix," then hold your car hostage long enough for you to question your life choices -- and when you finally get it back, you'll notice the bumper now has its own independent spirit, bravely refusing to align with the rest of the car. What's truly impressive, though, is their pricing magic trick: somehow, the total ends up being about twice what you were told, and yet the quality manages to be half of what you expected. It's almost artistic how little pride they take in their work. If you enjoy paying premium rates for subpar craftsmanship and long naps in the waiting room, this is absolutely your place

They replaced the driver's side mirror and rear door on my 2011 Subaru Outback. They did a great…read morejob and completed the work 4 days sooner than estimated. And the mirror part of the job also ended up costing significantly less than the estimate.

On March 15th I had an encounter with a very rude employee / tow truck driver that was backing up…read morethe flatbed to a vehicle crash at and Ardmore intersection off Montgomery Drive. I was stopped at the light and he was yelling at me to Stop I said I am stopped the light is RED why are you yelling. The police officer was right there trying to direct and stop traffic so there was no need for him to yell at anyone. He said some other racial slurs to me that was really uncalled for. I would never used their services. He needs some customer service training on how to deal with the public during car accidents. Or go find a job he enjoys!

A&M did a great job on my Prius that needed a ton of work after driving cross county. They finished…read morethe car much quicker than I expected and were transparent about the cost of the repairs

Got a quote which was double others and insurance's estimate for bodywork. Shop shop around.read more

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

Vince Iacones is the best mechanic. They are incredibly knowledgeable, affordable, and always…read morewilling to work with you. One time, I couldn't get a ride, and they even lent me their car--that level of care is rare these days. They're easy to work with and always make sure my car is in top shape. I can't recommend them enough!

Very honest and keep their appointments. Great team there!! I highly recommend them for large…read morerepairs and maintenance

Great experience. Glad to support a family and local owned business…read more Being a younger female, I was intimidated by auto shops, but when they gave me an estimate they didn't even charge me to look at my car!!! (Even when I said I wanted to get a second opinion before scheduling repairs). Such good people. When researching, I got great reviews from others in the neighborhood and went back to get the repairs done. They fit me in within 2 weeks. Once I dropped my car off it was done within 2 days during an extreme heat wave. They also gave me a reasonable price. My car is driving like new now and I feel relieved. 10/10 recommend. Thank you!!!

These guys are the best! Came in with a dead battery and broken battery terminal. They were busy…read morebut got me up and going super fast. Highly recommend.

Did a great job on my car. They even did things I forgot to tell them about. I'm very grateful and…read morehappy with there service.