One of our favorite places to shop. Feeling valued in retail is such a lost trait. The Nigro family and team still uphold the standard of long ago: You don't have to need something to want to go there and feel like a valued customer. Authentic eye contact, calling you by name, suggestive selling, it's all there. read more

The most helpful staff. This place exemplifies what customer service should be. Love this small business!

Do you ever find yourself nostalgic for those days when in-person shopping meant supporting a family in your local community, meeting friendly people who are happy to help you with anything you're searching for (and maybe a few things you didn't know you needed ), and reveling in the vibe that you're not a dollar sign, you're a valued customer? Even if you're not a western wear aficionado you should visit this place. Aside from the AMAZING selection, GREAT sales, and QUALITY products, you can also find that perfect, unique gift for a friend or family member. It's not all boots and cowboy hats (although there is definitely plenty of that!) And as an added bonus you get to feel like you've just been welcomed to Sunday supper with the Nigro family. My only complaint is that they're not located closer to me! But it's worth the drive, for sure. I just can't do justice to how wonderful and helpful everyone was, and how many times they thanked us for visiting and supporting their establishment. They do not take their customers for granted, and I will definitely be back. read more

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Great people!! Great atmosphere and Great quality merchandise!!! Love their boots and selection!! No other place I want to shop!! read more

I stopped in to get some tips for a *new* pair of boots I bought elsewhere. They offered to install the tips for me and that's where it went downhill. The old man kept insisting my boots are "old"... they've barely been worn. After awhile, they told me my boots were ready. I could see before I even picked them up that one tip was VERY lopsided. I mentioned that they were uneven and the old man once again blamed my boots. He let me know he cut himself installing tips on my boots, and I shouldn't expect much else. Had I known he would do such a hack job installing some boot tips, I would have just put them on myself. They're still wonky, but I didn't want to inconvenience the old man any further. Tl;dr, buy the hardware and do it yourself. Even though they offer to do it for you, it will ruin their day, they will do an awful job, and they will be sure to make you feel like a monster for it. read more

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The owner and his wife very nice people and people who work there Family owned from 1956 2 locations in Shawnee ks and meream ks This shop is a Market place you don't know until you walk in very friendly services They have soooo much to see I love shopping there and I will be back again soon Thanks for chairing Adam kayyali read more

This place is so jam packed with merchandise and people that it's well worth your visit! Clothing, jeans, boots, jewelry and odds and ends galore! Okay, so that being said, here's the story... We were in the area for a ball tourney and had about 1 1/2 hours to kill in between games. Our choices were (1) a going-out-of-business sale at Office Depot (save your time and skip this altogether), (2) looking at pleather footwear at Payless shoes (thanks, no thanks), (3) roaming the aisles of a nearby Walgreens (and purchasing unnecessary bags of Halloween candy), or (4) checking out Nigro's. Since I'd driven by numerous times without a stop in, the latter won my time. And later...my money... The rundown... Upon entering the door, you will be immediately greeted. And I'm not talking about some weak and feeble "hi, welcome to Nigro's" brush off. You will get a hearty hello as if you've been there 100 other times before. Warning! Warning! This good feeling will immediately put you further in the mood to spend cash. And even if this was a stop off spot to kill some time in between ball games...you WILL spend some cash. And speaking of spending cash (or check or charge), the prices are pretty reasonable with sales going on for certain things all the time. Bonus! The owners are there and are incredibly fun and personable. I enjoy the Nigro Brothers Auctioneer services and now I love this store! read more

Nigro's Western Store - Shoe Stores Near Me - Shawnee, Kansas

The best place to get jeans or western wear , boots ! The Nigro family including robin are the best .. always so helpful and you will almost always get some type of discount . Great family owned business and service . We will always be customers ! read more

Great selections for clothes and boots. Friendly staff great prices. Visit several times a year. Would definitely recommend

Being the proud Texas girl I am, I naturally prefer to support Cavenders, but I am baffled at the generic and fake aura of the Kansas City store. That being said, my husband and I decided to try Nigro's and we were so impressed with their customer service, their men and women's selections, and their sales. I got the pictured jeans for $20 and this adorable top for $10! It was priced on sale for $20 but the woman said "if you want it, I'll give it to you for $10". I am so thrilled about this store. It's locally owned and it feels genuine. I love it and will be back! read more

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Stopped in while on business looking for a sweet bbq drenched slick ass pair of cowboy boots with extra smoke sauce on the side. I was in need of the kind of boots that could kick the arse off a mule and turn it into apple f-ing pie and tuck your Momma into bed with a sloppy kiss. Oh yeah, Nigro's got your back on them boots son. Truly for the people and by the people. Great customer service and equality prices! Highly recommend! read more

I wasn't sure I'd ever have a reason to go to shop at Nigro's but when my brother came into town & decided he wanted to go see the Professional Bull Riders Rodeo I suddenly did. He wanted a cowboy hat to go to this cowboy event & I knew Nigro's was the place to go. My brother, who has not owned a pair of jeans for 10+ years (fancy pants) got himself some Levi's & Wranglers + a stunning Stetson hat that they helped him fit to perfection. His pal also found a perfect cowboy hat too. They will steam it at the counter upon request if you want a little dip in the lid or anything about the shape of hat tweaked. Since I was joining them at the rodeo also I picked up a western shirt. There was a large variety to select from and I found one w/ modern design & some flare that fit my style Nigros has lots of boots, hat, jeans, belts, buckles like you would expect but also some trendy clothing for women, jewelry, great leather care items for your shoes & boots. Honest prices & good sales on many items. What struck me most about shopping at Nigro's was the superb service we received. From every single employee. They listened to our needs, offered a variety of items, were experts on design/quality/fit, were attentive but not overly & everyone was down right truly charming - not in a fake way to make sales. It's a shame that good service from a store "sticks out" now because it has become so rare in my opinion. Nigro's sets the bar high & delivers excellent customer service. read more

I went there for the first time to find a belt buckle and was immediately met with great service and helped me make the right decision . 100% recommend for all their jeans, belts, and shirts. Great people and great compan. read more

This place doesn't look that big from the outside but it is packed to the rafters inside with hats, boots, jeans, clothes and and and. I got there late in the day looking for a nice pair of knock-around boots. They carry numerous brands such as Ariat, Justin, Roper, and more. The woman that helped me was very helpful and patient with my numerous questions. She didn't bat an eye and you could tell that she had first hand knowledge & experience with everything she said. I ended up getting a pair of boots and a shirt - good stuff. I wish I had gotten there earlier. I would have loved to explore all the goodies there. The folks here are some of the most courteous and polite I have met and not just in the retail world. It was a real pleasure coming in here. read more

Seeing as how I've been getting hooked on the show Justified, I wanted to get myself a cowboy hat. My friend took me here and not only did I get a hat, I got myself a western shirt. Why? I'm not exactly sure..but who cares? I'm on vacation. They have a huge selection of cowboy gear including hats, boots, shirts, jackets, gloves, and buckles. The gear they sell looks pretty sturdy...especially the work coats. The staff here is ridiculously friendly. When I walked in, they made me feel like I was an old family friend or something of that nature (which is notable because I haven't seen all that many Asian people in Kansas City). They also encouraged asking questions about what they had in stock. I definitely will be back if I need any other cowboy gear. And another thing, more Asian guys should wear cowboy hats...especially on the east coast. I know I'm going to. Already getting compliments on the hat. read more

I was on the hunt for a new sparkly purse and Nigro's is in my 'hood. Although their selection of purses was slim, they did have a nice selection of jewelry, jeans, shoes, boots, and accessories for both cowboy and non-cowboy clientele. I found the lay out somewhat scattered and cluttered. There is not a whole lot of room to move around in there especially on a busy Saturday afternoon. The staff are always eager to help and very personable. This is definitely a hidden gem in Shawnee that you should check out. read more

Last minute boot shopping on a Saturday with only 20 minutes till closing time, No Problem! Greeted by smiles and help, fun group, normal prices, GREAT ladies boot selection, found'em bought'em and I will be back for more!!! This place should be a staple shop in everyones closet. read more

These employees were so helpful! I'm going to a ranch for the first time and they knew what type of pants, socks, and hat would be best for me. Then they dropped the price on every item I bought! I will be coming here again for sure! read more

Best place one stop shopping , customer service was friendly and professional the smell of leather was nice and my girl is going be shocked I got her from boot to hat !! read more

I had a pair of Tony Lama ostrich boots worked on by the folks at Nigros. I always use to take my boots to a guy back home in Iowa, but he recently retired. I've tried several folks in town trying to find a cobbler that could compare, and I've finally found the one. I'll take my boots back to Nigro's every time I need new souls. Thank you so much! read more

I visited Nigro's Wester Wear for the first time this afternoon. My girlfriend and I were running errands, and she recommended your boots, which, as promised, looked really awesome. Unfortunately, I didn't make a purchase today, entirely due to the level of treatment we experienced from one of your employees. I do want to specify, this was only one employee. Upon entering the Shawnee Mission location, we were promptly greeted by several employees who welcomed us and offered to show us around. We walked maybe a yard further and encountered a barked greeting from a woman, medium length brown hair and glasses, average height and build. It's difficult to describe the level of aggression in her voice, mostly because I am not used to being treated so poorly by someone I'm trying to give my money to. She asked what we were looking for, "are you looking for LADIES boots? The LADIES boots are over there." (The implication being that she could tell we were both women?) I told her several times that we were just looking around, thank you, but she never left our side, hands on her hips, staring holes into the two of us. (As an interracial lesbian couple, we attract our fair share of curious looks here in the Midwest, but thankfully, most Midwesterners also remember their manners and treat us as humans.) Her relentless, aggressive attitude towards us was so distasteful we left almost immediately. Here's why this should be a problem for you, too. The LGBT community is now widely recognized as an increasingly influential economic demographic. We have children later in life, and generally more disposable income. If you make enough members of this community feel this way, you're missing out on a huge amount of potential revenue. As a member of this community, I experienced this level of service at your respected local business. Maybe you could reexamine your customer service standards and hiring practices as a result of this. I certainly hope this is not consistent with the way you want to run your business as a whole. I have sent this message to the contact us section of your website as well. I appreciate your attention to this matter. read more

I was in KC for business and was looking at western wear stores online, in hopes of finding my son a new pair of boots. I found a pair on the website, called the store..they didn't carry the boot I found in the size I needed, but I was told they could order it and ship it to me at no charge...the price of the boot was much lower than stores where I live. Before heading home, I decided to stop by the store...wow! These folks are amazing! I ordered the boots, and bought a pair of jeans for my son as well, $10 cheaper than back home. David ordered the boots, called me when they came in...just like he said he would. While we were finanlizing the boot purchase, I asked if he could send another pair of jeans as well...he gave me a discounted price on the jeans, free shipping and I'll have both by Monday. These folks know what customer service is! I will continue calling David when my son needs boots or jeans. Great, great place! read more

I've been going to Nigro's since I was 8 years old and I wouldn't buy another pair of boots from any other store. George and Katie go out of their way to accommodate, and though they don't have wall to wall boot selection, George will make sure he gets it in for you in no time at all. The store is cozy with a lot of great stuff packed throughout. So happy to have a place like Nigro's in Kansas City. read more

Aggressive sales associates will follow you around incessantly. They can often be rude or judgmental as well. I've spent hundreds of dollars at this location but never felt comfortable and no longer shop at Nigro's for this reason. You can buy most, if not all, the brands and products they carry online or at a more relaxed Western store. read more

Stopped in on a whim and spent some time contemplating on buying a Toby Keith cowboy hat. Decided not to and left. read more

Only place in town to carry my son's size. 27x36, always has several options to choose from. Good quality, lasts a long time.

Love, love, love this store! The owners and employees go out of their way to make you feel welcome. They have a great selection of clothes, accessories and of course boots. Their customer service is fantastic. I highly recommend them! read more

I was visiting from Colorado and was admiring my sisters clothes. Much to my surprise, we went to Nirgro's. She is not a cowgirl and neither am I. I found the most unique, fun and fashionable style of clothes at this store. It was like shopping at an upscale boutique with beyond reasonable pricing! Styles were limited so what you wear will be unique. I am so excited...also found the greatest the cowboy boots at pricing that can't be beat. Customer Service was fantastic. This store gets a "Woohoo!" from me, it is as good as it gets. Can't wait to come back! Thank you! read more

I had been wanting this particular pair of boots for some time & found them here for a lot less than any other store on the internet. Since I had taken so long to make up my mind, I only had a few days before the party I wanted to wear them too. Nigro's went above & beyond to get the boots shipped out in time & even called me back with the tracking info. I LOVE them ssoo much I'm going to purchase the purse that matches the boot from them, also at a much lower price that anyone on the internet. Can't wait till my next visit to Kansas City so I can personally visit the store & tell them how much their service is appreciated. Family business that treats every customer like family...Priceless! read more

Pros: - great atmosphere! (And I'm not even a country fan / country dude. But I like it. It's fun.) - seriously awesome boot selection No, really. That is all I have! I go there for the boots, and I like their selection and atmosphere. Call me old fashioned, but I hate hate HATE buying footwear online. It's always too much of a hassle. Every few years, I buy a new pair of boots for camping trips and summer outdoor stuff. And every year, I go to Nigros! I've even roped my brother into this ritual, and it's become something of a "dude tradition" for us. read more

Absolutely love the place...Great people and obviously a family-run business. Very attentive staff was right there to help me find the boots I wanted, in fact I bought 3 pair and got a great deal from George, the owner. I'll be back, and often. Great selection and they are willing to order what you want, if they don't currently have it in stock. Keep it up, ya'll and thanks for the great service and the great conversation. read more

I was visiting relatives in Shawnee and mentioned I was looking for some new cowboy boots. They don't wear boots, but they had heard of Nigro's and took me to check it out. The store is packed from one end to the other with all manner of western wear - jeans, tops, belts, jewelry, and boots. I didn't look at anything other than boots. They had a decent selection with some beautiful and unique styles. They were having a sale and the prices were quite reasonable. They were friendly and helpful. I didn't have room in my bags for the boots and was hesitant about buying them, but Nigro's ships (for a reasonable charge), so no worries there. I bought a beautiful pair of boots for a reasonable price from friendly people at a local, family owned business. What's not to love? read more

I went to get my granddaughter an outfit for a school dance. Sales staff was so helpful. Would definitely return for any western wear I might need. The staff went the extra mile to make sure everything was right. read more

GREAT selection of western boots and TERRIFIC sales help at this store. I love it!

Don't waste your time going to Nigro's! I wouldn't have given them any stars, but that was not an option. I want to say up front that I am not one of those people that can never be satisfied and in fact, I have been doing my part to help this economy by doing retail therapy every chance I get; I have never had this bad of an experience in any story and created this account on Yelp just to write this review! Even though I received a very friendly greeting from the oldest generation of the Nigro family when I walked in the door, I was instantly handed off to a surely, unhelpful little girl (she acted like a spoiled teenager) that I can only assume is the granddaughter of the owners; there is absolutely no way that she would still be working there if she was not part of the family. I asked to try on a couple of boots for myself and a few for my husband also and she looked at us like I had 3 heads! How dare I ask to try on boots! Once she finally brought the boots out, she just set them down and walked off to talk to another employee and look at cell phone pictures. Since there was nowhere for either of us to sit and try the boots on, we were just left trying to hop on one foot around the store while we tried to gets boots on and off. After spending 45 minutes trying to get her help to try on an additional pair of boots, we were finally helped by another young man who was very nice, but it was simply too little too late. Their selection of boots was very limited compared to the western stores I am used to going to in Oklahoma and even their sale prices were just mediocre. I would not go back to this store if they paid me to shop there and would rather drive all the way back to Oklahoma when I need a new pair of boots in the future. I have lived here for many years and had heard how wonderful this store was, so I am very disappointed that they did not live up to their hype! read more