We were helped by Deb I believe that is her name sorry if I messed up the name. She was helping me with my son's shoes couldn't find the toe and my son was trying out the shoes running in the store. Probably tried like 5 different shoes and sizes to find the right shoe. Deb was amazing and helpful and amazing was scanning boxes to help me find the right size for my son. While we tried different sizes and shoes to find the right fit. I highly recommend her. After we decided on 2 shoes my son put on the new shoes and we put the old ones on the boxes she provided a bag for us to walk up and pay. The staff was so friendly and helpful to me since the shoes where a little harder in the tip to find my sons toes. I highly recommend the store and staff read more

I made the trek from OC to go to this store because I saw that the Nike LA Marathon swag was being sold here, and Im glad I came here instead of the other LA stores! It's a nice big store with a cool mural in the front, different from any Nike store I've been to. Parking was super easy and accessible. My friend and I planned to buy 5 hoodies and shirts for ourselves and our friends since we recently ran LA Marathon, and the store had limited stock on the merch. But all the workers were super friendly and patient with us as we frequently requested different sizes! Overall had a pleasant experience here. read more

Nike Community Store - Watts - Shoe Stores Near Me - Los Angeles, California

See all

Staff is very attentive and pleasant. Staff doesn't follow you around making you feel like you're stealing. read more

The great store I get all my Dodge gear from here that's right they have a lot of Jordans and Kobe. They also are nice. read more

Nike Community Store - Watts - Shoe Stores Near Me - Los Angeles, California

I want to start off by saying home impressed I am with the service I received. I actually called in to see if there was an item in stock and was told they didn't have it. I asked the representative if she had any other suggestions on a shoe and they offered a few choices. Alyza and Enaya were so kind and actually cared to answer all of my questions over the phone! Thank you girls for helping me I'll be going in to try the ones you suggested read more

customer service here is TRASH. I see no point in having floor employees if they are not going to help you. I went in not even a "hello welcome", even though they were posted in front of the door, but too busy talking amongst each other. We were there for about 25 min and not one worker came up and offered help and there were like 6 out there with barely any people in the store. The worse part was the cashier "damarie" or whatever. Not a hello when we approached to pay. That girl had a stank face the whole time. Like people if you aren't a people person if you aren't friendly DO NOT WORK CUSTOMER SERVICE! This store deserves 0 stars. read more

Nike Community Store - Watts - The girl that doesmt have customer service. - Shoe Stores Near Me - Los Angeles, California

I went in looking for sandals. There was a young guy who seemed bothered. He did help me but definitely needs to work on his customer service skills. He brought the sandals and they were not what I was looking for. So I went to another Nike Store. read more

Someone stole my wallet and phone. We saw the person at this Nike store (following my phones location) we called the store to warn them - the manager on Duty said they will not check ID or do anything to prevent someone from using my credit card - cut to them spending over $2k at this store. I think NIKE should be able to do more than that. I will never wear Nike again. Real big turn off. Thank you to Apple for immediately refunding me and now this store is out $2k. You should have called the police and notified them. You could have prevented something big. Shame on you. read more

If you come and return something here pls make sure you get cash or return back to your original form of payment. DO NOT opt for gift card refund, so when I'm ready to use my gc a month later my balance was at $0 and when I called, Nike couldn't do anything but they knew the card was compromised the very next day I got it they told me to go to the store so I went, waiting for about an hour to also tell me they couldn't do anything that some "Martha in Oregon used it and Nike was already investigating that address" more so reason to do right by the customer and just give me my refund back..no refund no coupon no anything. Multimillion dollar company and also very sketchy store. Don't even buy gift cards here either since Nike doesn't have a secure gc system anyway! Nike got insurance for the grab n go's but they don't got insurance to do right by the paying customers. read more

I know this store has been hit by smash and grab so many times so it's understandable, but I don't feel comfortable coming to this store because they watch you every move as if you're gonna try to run out yourself to steal something. Go somewhere else or chill all of us don't steal read more

Nike Community Store - Watts - Shoes - Shoe Stores Near Me - Los Angeles, California

See all

This store almost always has heat when it comes to the newest releases in Nike or Jordan sneakers. They also typically have great sales and discounts. The staff are helpful and typically upbeat, which really puts this outlet above the others in the area, in my opinion. Convenient parking in the lot out front, and spacious, clean store. The security is very friendly as well. Definitely my go-to Nike location in LA. read more

Very cool store. I like how they are community based. Took my daughter here for a Mamba Basketball event. Pretty much it was a basketball camp themed towards Kobe's daughter, Gigi, they had professional training there along with giving out free swag bags, free Mambacita emblemed basketballs, drinks etc. we had an amazing time and the store had released the mambacita kobes that day as well. read more

Good customer service. Good selection and great value. I specifically come here and spend my money so stores like this stay in underserved neighborhoods. read more

The store was very large and new. I drove all the way to Santa Monica to do a return from an online order and they were closed for remodeling!! The watts location was great. It is in a newer plaza with plenty of convenient parking. It was busy so you will have to wait in line to check out but the line moved fast. The person who checked me out was helpful and was able to issue my return from an online order with ease. read more

I had good experiences since it open. But Recently.. purchased Nike shoes. 2 months ago used them like 15 times. Shoes got unglued from the front . String came off..front shoe. They are air flights.. color came off when cleaning with sope and water . Try return them as defective item . representative said u used them ..they don't look new. We cannot return them... So I say ok.. Not a problem I just won't buy any more Nike shoes.. ADDIDAs here we go.. Let see who wins.. read more

Nike Community Store - Watts - String coming off - Shoe Stores Near Me - Los Angeles, California

The girls at the from checkout are pretty rude. Found a pair of shoes at the wall, an associate in the back confirmed it qualified for a discount but the register was another story. Hey management great job loosing business this way. Someone comes into your store looking to buy and pull this BS. read more

My first visit here (a few months ago) was a very pleasurable shopping experience. The customer service was top notch, the store was well stocked, and clean. I liked it so much I opted to drive from Orange County to go back. I'm not sore what happened but ALL of that changed, especially the customer service. I'm hoping that maybe it's an off day for them but probably not. The store was still clean minus all the merchandise on the floor. However, the customer service was non existent. The cashier that helped me should have stayed home. Her attitude was less than desirable. Another one bites the dust!!! read more

I work near by, and saw when they were about to open it. After three weeks I finally came. From the entrance there was a line maybe 7 people in front. However the line was moving pretty fast and we got in within 6 minutes. I loved how all the employees are very helpful, very kind and professional. I wanted to write a review because I'm super excited and proud to see a Nike store in the "hood". I like how the everything is set up, and so many employees willing to help you. As I got to the register the cashier was helping me, I got my Nike membership, and I was able to get an extra 10% discount. The way the cashier helped me, greeted me and thanked me for my business make me feel valued . Great Job Nike on bringing one you stores to Watts!! Thank you for having the shoes I had been looking for. And for providing such a wonderful service!! Nike, Watts. Community !! THANK YOU! read more

The team at Nike Community Store Watts are very pleasant to speak to. They are following COVID orders with less than 10 customers in the store at a time. I waited outside for roughly 5-7 minutes and sparked up a conversation with their employee, Keys. He was very kind enough to suggest a specific Nike training shoe before walking into the store. After walking into the store and wondering around for a few minutes, Brandon the store associate asked if I needed help. Brandon was very nice and made my shopping experience worth it! Thank you team at Nike Community Watts. Will be back soon. read more

Probably once of the worst Nike outlets out here Every employee has a new rule or something once you're about to pay Had about 5 items and I asked an employee if the the 30% all store purchase was applicable and he said yes, shopped around for like 30 mins and went to go pay and lady at register said no. Because it has to end in a .97 or .99 which I've never heard before. So wasted a cool 1 hour to leave empty handed but I'm sure they hook up the homies. Gotta be some perks at working at Nike and this gotta be it. Just go to the one in Torrance or pike better stores read more

This was the first time I been to this location and I must say the store was absolutely clean. Luis approached me and asked if I needed help. I explained what type of shoes I was looking for and wanted to see what he recommended. He understood exactly what I wanted and the first pair he showed me was perfect. I love going to stores and the staff knows what I'm asking for. He was definitely kind and friendly. I shared I was going to ride my bike for 20 miles as a challenge to myself but I was nervous and I needed new shoes because the last ones I ran them out. He told me he trained for a marathon and gave me some really great motivation tips that I look forward to using. Thank you for helping me find some comfortable and stylish shoes. read more

Bad customer service and they still your money at this location. I went back in March 2024 to return some shoes. We did the whole process of me returning the shoes I put my card and up to this date. I still haven't got my money back was for almost $300. I go up there. I've been calling up there and they just been giving me the runaround. read more

The customer service is really bad. No one says hello or wants to help you. The employees appear to be mad they have to work. The clothes and shoes are items nobody wants. Stay away! read more

Great deals for parents on a budget. Staff was friendly and attentive. Also amazing selections for adults. Gotta go back!

Great selection and great service everyone is so helpful every thing in so cheap it's crazy I love this place read more

See all

Need more kid's clothes also better customer service inside store for assistance but that's it.

Went yesterday and this place has no selection at all .... Absolutely waste of time and the service was non existence ... Seen 3 girls standing around hiding walking away from the aisles basically not to help customers .... And Im assuming the manager some black guy with a polo shirt at the register giving everyone bad looks and seemed mad lol ...like c'mon guy..... No wonder this place was empty F- read more

Great selections, but for some reason the prices are higher than the Torrance (PCH) store. For example the tshirts are 2 for 20 at Torrance but 2 for 25 here. Shouldn't it be the other way around since the Torrance store is in a more affluent community read more

I was just at Nike returning some shoes that did not fit me and I obviously try them on. And the two cashiers Giselle and another African American cashier were being very rude while I was returning the shoes saying that the shoes were defective only because I try them on. The paper that comes in the box was all messed up because I have a baby and he was playing with the paper. Both cashiers were giving me faces and smiling at each other like making fun of me for returning the shoes. I was also there to purchase other things but they made me feel uncomfortable so I just left instead. I called the Nike store and spoke to the "manager" Robert asked for the other girls name and he said he couldn't give it to me for safety reason. He said he will speak to them. Hopefully he does because you shouldn't treat your customers like that and make them feel uncomfortable where they don't want to shop anymore. I always come to this here since they open and nobody had ever been rude until now. read more

Not a lot of beer shoes but they do have some deals. With covid and them being new a new store we waited almost two hours to get in to shop for 30 mins. They hand out ice cold waters while you wait in line which is nice. The store is not that big. But again I some good deals on clothes and shoes and you get 15% if you download their app. read more

I went to this location for the first time. I looked around at their shoe selection and found some shoes I liked. A gentleman that works there (didn't catch his name) assisted me in checking if they had the size I was looking for there. Unfortunately he stated they didn't have the size but The citadel location did. He asked me for my name and stated that would call them so they can hold a pair for me. I specifically told him if he was sure they had them because I would have to drive all the way over there. He reassured me and told me don't worry they do , just give them your name and they can help you . Well I got to the citadel location and they never got a phone call from this gentleman and to make it worst they were sold out of the shoes I wanted. What a horrible experience. read more

Called in to ask about some shoes I was looking to buy, and an employee by the name of Paola wasn't so pleasant. When asked about the shoes she answered "No" and sounded annoyed. I ended the call with "okay, thank you" and she replied "uh huh bye!" Employees should realize that phone etiquette is a big part of customer service. read more

Lorenzo is THE person to speak with if you are looking for shoes. He will look through the system and help you out. This location and the people there are the best!!!! read more

Amazing experience!!! Best customer service by far. Went in to process a return for a purchase that I had made online; unfortunately they didn't have them in stock. Store associate, Lorenzo, was very helpful! He went out of his way to facilitate my return by contacting another location to ensure they had it in store . read more

I thought this was a Community store. Some of the price a little overpriced. The staff is super friendly and helpful. But I can't get over the pricing. I'll give it another shot in a month or so. read more