Your manager that answered the phone and was working on 1/1/26 at 10:50 AM, rude as hell. I will…read moreliterally never shop at torrid again if this is who you guys are hiring. Insanely dismissive, attitude. Like I truly had to put the phone down because I was about to go in the there and slap the piss out of her. You chose this job, do better. According to her, the store has 0 selection. Nothing at all. If I need something I need to buy it online. I will be escalating this because that was literally the most insane thing to deal with first thing in The morning. I see why storefront torrids are closing down lol. Raggedy.

Not a lot of choice in where to shop if you're over a size 12 or so, so whether or not to shop here…read moreis not really something a factor, unfortunately. When I came in to pick up an item on hold (it's not listed online, unfortunately) there was no acknowledgment of my existence until I went to the checkout to pick up the item on hold. Not even a hello when I first came into the store. I'm not sure if that's because one or both of the women working had friends visiting or not--although neither seemed to be talking to their friend(s) when I arrived (I know they had buddies there because of the way they were talking when the woman left). They checked out my stuff and when I called to get directions to the store (I can't figure out the layout of the HIP at all) they were helpful, but when I entered the actual store did the very least.

This shoe carnival is a great place and highly recommend for those looking for a great experience…read moreand also a good service. Shoe carnival has a many variety of selections, they have reasonable prices in each of their items. They also have a many great deals with their shoes, I can say that this is the excellent place for shoe shopping. Their associates are very helpful and friendly, you can easily talk to them and ask for their help or assist so that you can find the shoes you are looking for. This Shoe Carnival is so clean and organized store, good quality of products. Customer service is so awesome, actually all of their employees are great. This store is worth visiting again and again, it is perfect for those looking for quality items, and also great experience of shopping.

The plus side is the manager greeted us coming in and was personable throughout. I was also able to…read morefind bigger sizes. However the cashier, Leslie, was a bit dull and stared at my 1 year old like he was an alien as he did one year old things. She never asked if we needed help and was constantly near us. Then when we waited for her to come ring us up, the first thing she said was "I'm not on that register, I'm on this one." Meh...a bit rude. I'd say. Maybe she just didn't want to be at work today. Also just realized we were overcharged, blah -__-

Are there any Sketchers that are not outlets? I guess there are, but unlike most outlet stores,…read moreSketchers can be found at strip (non-outlet) malls as well. This location in Chicagoland, had a smaller inventory than I've seen and had the typical 50% off the 2nd pair offer. The store was decently stocked, with a full clearance section racks in the back. Nothing jumped out value wise to justify lugging shoes back home, but certainly was worth the time to check it out.

Everyone in my family loves Skechers shoes. This is the closet store to our house but we will…read moredrive out of the area to get shoes at another outlet. The selection of sizes is inadequate in the larger sizes. But if I could give zero stars for service I would. The staff has absolutely no interest in helping their customers. The past few times I have been there, the staff stays up at the front talking and laughing and ignore you even when you walk up and ask for it. They don't try to help you find alternatives if they don't have something. They don't try other stores. They roll their eyes. If you complain they say they don't line your attitude. I spent 40 years in sales. The customer may not always be right but the customer is the customer. I will fight the temptation of shopping here for the convenience and go to Downers Grove instead. Service is 1000 times better.

Von Maur - this place is great. The sales lady helped me find the exact shirt I needed Quickly…read more These people have always been great to me. I will continue to be a customer. Thanks Von Maur.

I love this Vaughn Maher at Yorktown partial because of the sales tax and also partially because I…read morefeel like it's larger than the location in Glenview. Similar to the Glenview location it carries that same old school ambience which is really quite nice. They also sometimes have a live piano player as does Glenview, which is really fantastic and create a great feeling to add to that welcome Homie sense that they build. Similar to the Glenview location I will say again really great selection. They carry great brands however because I feel like it is slightly larger they carry even more product and therefore more options. Love coming here as usual parking is pretty easy inconvenient for Yorktown and so glad that old-school type department stores still exist somewhere here in the Illinois area.

I came to the outlet mall specifically to visit this store. It never disappoints. Not only do…read morethey have discounted underwear, but I have found nightshirts, skorts, socks, lounge wear, workout clothes, and I don't know what on the men's side. When you walk in, the women's section is to the right and the men's section to the left. If you do not read the signs with the specials, don't worry, they will catch it at the register and give you an opportunity to fulfill required items to get the discounted price. I go early so it was not crowded. Worth a visit.

The Jockey Outlet Store has been my go to for many years for my underwear needs (Uhhh TMI). I have…read morebeen going to the Jockey stores for years whenever the need for replacements comes up. What's to say? I use only black Dago T/wife beater T Shirts & an occasional white Dago T/wife beater T shirt when I wear a dress shirt so the black color doesn't bleed through. For me I only get the black underpants. I bought their white low cut ankle socks before, but I don't think the quality is that good. The elastic band always fail on the Jockey socks so they will sag down or pull off completely whenever I take off my shoes or pants. Now I only buy Nike low cut ankle socks. Jockey usually has discounted prices on underwear buy 2 items and get one for free. Both my wife and I needed thangs so we were able to take advantage of this. For being frequent buyers we also get coupons for $10 off on purchases. We had 2 $10 coupons that we needed to use.

I came to this athletic gear store as apart of an afterparty for my hiking group: Black People…read moreOutside. The venue is really nice and open. The workers were friendly and assisted me with looking for additional colors for a balaclava. At the store they had a pretty lavender and black one. I really was seeking a cream or grey one. Anyway, may still get the lavender balaclava. It would come in handy while walking the dog on those cold days. This store is locate near parking in Oakbrook mall. Once inside the store there is an array of outdoor clothing, shoes and accessories. I like how trendy the styles were and variety of colors. I was interested in some cute athletic pants that were two toned (Red/pink). I would of tried them on but I was smelly as just finished a hike. I plan to visit Chicago location since I live less than a mile from the Bucktown Outlet. This is a high end store with quality products. That being said the price point is $$$. Products appeared to be durable and clearly a lot thought was put into the design. Thanks Arc'teryx for support local athletic and community groups.

I enjoy trying out all the Arc Terex products in this location. Other than new products here, you…read morecan bring in your worn products and get items such as a zipper fixed here, since every Arcterex product you own has a lifetime warranty. Highly recommend and always free parking at this mall location.

I havd got all my buisness clothes and some cadcuals from thid place. I love how they have the…read moreselections of clothes. The material is good, its value to our money we pay. I am petite and I get my size clothes too here and they look classy. They have a good service. If I do not get size they look in their backroom and if its unavailable there, they order it online that would get delivered to me at home. I highly recommend clothes from here.

Store is nice and big so plenty too look at. Also seemed cleaned and up kept which is always…read moreappreciated. They didn't have what we were looking for, but other then that it's a nice store. Would probably be back on another occasion if looking for everyday clothing. Thank you!

Even when there is a problem at REI it gets worked out…read more I have been a member for at least 20 years. I appreciate the garage sale and coupons. Most of my long term gear is from there. I hope their house brand improves - now get outside and go play.

I have been to the bike shop twice in the past two months…read more Unfortunately, the shop experience and service provided were less than great. The first time, I needed to get some cables and housing for a bicycle. I was very specific about getting 4MM SHIFT housing and the correct cables and fittings to make my project complete. I was sold the wrong size housing and fittings by the shop. They unfortunately did not have the time to check what they gave me. They gave me an obsolete 5MM housing, and the wrong fittings. This was not great because I had a bike that needed to be running with the correct parts. So I had to find another solution. I had to get the correct goods from a different LOCAL shop, and I did not feel that I had a great experience for driving over to REI for what was supposed to be the right stuff. Plus I wanted my REI dividend to grow. I had to give them a second chance. Because I wanted to see if I could get the correct service, and parts for my second project. This time I needed some Disc Brake Pads and a Rotor for a bike. I was told that NO One needed to have a rotor as big as I requested... And that there was no way to match my parts. I brought in parts for a Tektro Brake which shares the same Pads as Shimano. However I was left to my own time to look for the parts myself. It was a bummer because I was getting a bike together for my Friends and I needed the correct goods. I had to wait by the counter for more than expected. I was ignored by the other shop members and when confronted by the shop tech, I was greeted with a 'What Do You Want?" Again..I had Zero Hope that I would get the required parts or even a Hello....But here we went. I bought the One part they had in stock, though I suspect that there was more opportunity to bring a polite and productive conversation to the table. None the less...I bought the One part they had and headed to another REI in Chicago to get the rest. However, the fella behind the counter was working on a customers Bike. It was a very good bike. And I overheard the customer complain about bad shifting. I am an experienced mechanic with over 35 years of wrenching to my belt, so I had to politely listen. I listened to this newish sales and mechanic person tell the customer that his bike was fine, and in adjustment. However after listening to the customer complain about his shifting "slipping"... While waiting for someone to help me with my parts needs. I was enjoying the explanation of this mechanic representative to the customer about how he had to lower his power output in order to shift. He told the customer that he had to shift 30 feet before a hill in order to not have a "shift-skip". This is NOT accurate, and I was cringing at the bubbling blather being generated from this fellas mouth. The bikes are built to absolutely undergo stress while shifting uphill. This was not the best advise, as I saw that the bike was mis-adjusted from 8 feet away. I asked very politely and cautiously to help give the customer and mechanic a detail about how to resolve the complaint. They both agreed, as the customer did not seem to believe the employee....I knew it was not the right advise. And so I gave the attention to detail that was not noticed by the employee. The B-Tension was way off....by nearly an inch or 25.4mm. I had pointed that the top pulley of the Rear Derailleur was too far from the cogs in the rear. Thus the chain did not have enough "grip" on the rear cogs to initiate the correct shift clearances and adjustments. The chain only had about 30% of engagement. I advised the customer and tech that the B-Tension was Way off, and the solution would be to adjust the rear derailurer into the correct adjustment by loosening the B-Tension fitting to the correct the adjustment to properly let the chain sit closer to the cogs. This is critical for correct shifting and engagement to make the shifting system work correctly. The customer was Delighted, as I did state that I am also an experienced mechanic. And I was noting the problem that was obvious. Then...the mechanic started giving back an attitude....He put the bike back in the stand, and started giving excuses and the wrong adivise to the customer. I had what I needed from REI and so I left. However, I told the customer to NOT leave without getting the B-Tension adjustment corrected into the factory setting. Not 25mm- But closer to 1-3 mm depending on the bike and other factors including clearance for each situation. The mechanic was not helping, and became "Whiny-Sensitive" after my attempts to add some Value and Experience to Both. I purchased what I needed from REI, but to be Honest...The Staff is Severely Under Trained. The ability to fix a BIKE is pretty easy if you follow the training and methods in order to make everything sing correctly together. However...REI has not figured out how to make this work.