Fantastic customer service! We had came in right as they were about to close-had rented a bay at…read moreToo Golf and needed a glove before we teed off-despite them closing, the gal in golf section was super helpful (forgot her name) and when we went to check out, Kylie rang us up, but we needed a price change because the gloves were 2 for $20 and they weren't ringing up as such. Karen came up to save the day! She was the manager and she was very helpful-solved our problem with a smile on her face! Very pleasant experience! Cannot wait til the new store is open! Hope that Kylie and Karen move to new location! Appreciate DICK's sooooo much!! Thanks! We visited at closing time 7pm on July 8, 2026 in Thornton, Colorado. Please recognize your fantastic employees!!

I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

We went to New Balance looking for a specific type of tennis…read moreshoe. Caden helped us. He was very helpful, directed us to the location of where that specific type of shoe was located in the store. He continued to help us, was very courteous, pleasant and had great customer service skills. Great shopping experience.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

I tried to use a coupon and was told it wasn't available and didn't work. The young salesman…read morebasically blew me off and made little to no effort to assist me. He insisted asked me if I wanted to spend more money to have my shoes sprayed with some chemicals that only last a few months to "protect" my shoes. I will never shop at this store or company again and tell anyone who asks me to avoid them as well. Your prices are as high or higher than most stores and I will be glad to unsubscribe your emails that fill my inbox daily! Your salesman also said they are a discount store and can't give any more discounts. Thanks for nothing!

Beware! I showed up to buy something while they were still open, was told they were closed (there…read morestill was customers in the store). | explained we knew exactly what we wanted and would not keep them late. We were 10 minutes to close. I proceeded to enter. Found our pic in under 1 minute and stood in line. Security was called. Then the police.... I left because at that point not worth it.

It is open air and organized. As a woman wish more stores ( hint, hint). We have always…read morereceived great service in every store we go into.

Cody is very knowledgeable in this field. Highly recommend any customers shopping for these tools…read moreto seek out Cody's expertise on hiking, etc.

Now I understand how companies go to bankruptcy, the level of idiots that work there are beyond…read morebelieve, zero customer skills whatsoever, if you go to the store I went, you will see they are more interested in bullshitting among themselves than taking care of the customers. Being specific, I went there for a pair of shoes my husband tried on two days ago, when I went there to buy them for father's day gift, the guy went back there to look for them and came out without saying anything, I approached him five minutes later and he said, "oh yeah I am sorry but we don't have them, then another lady came and said, "we never received the size you are looking for", when my husband actually tried the size in question. In other words is like they have an empty space where they brain is supposed to go. Maybe if you are a good for nothing get a job at finish line. The store in question is located at: 14647 Delaware St Westminster, CO 80023. Bad, bad, bad. Will never go there again. This is not a racist comment but the black gentleman that works there has to go "RAPIDO".

Alright well cant say I was super impressed. The reason I started shopping at Finish line was due…read moreto the large selection at Colorado Mills. The service we recieved was the same at the Mills. Hardly any. I remember back in the day when the sales associates used to get your shoes from the back, take out the tissue unlace them and assist/help you with your purchase. They'd ask how do they feel? Check the toe. Now like many places its enough for them to hand you the box and move on until you decide. I did ask for about 4 different selections which they only had 2 in my size but not once did they ask if I had any questions or how did they feel? It puzzles me how the same shoe but, a different color can have a price difference of $75! The associate stated that was "a corporate thing" The plus side to this store is for every $200 you spend you receive $20 in rewards on your next purchase. The other thing that made my visit a little better was if you donate $5 to a organization they sponsor the staff does 5 push-ups. One other thing the staff does like The Mills staff does is stand around the register while customers browse around and wait to be asked to help them. Selection include but may not be limited to are, Nike, Adidas, Under Armor Next Ill go to the Mills location or try Dicks again

Stopped in at Road Runner Sports yesterday to pick up a new pair of running shoes, and I was really…read moreimpressed with how quick and easy the whole experience was. When you walk in, you give them your name and they let you know approximately how long the wait will be while they help the customers already there. They told us about a 5-minute wait, but I was looking around at the shoes and the time flew by. The lady who helped us was super nice and really knew her stuff. I had several questions about the different shoe models, and she was able to explain the differences and help me choose the right shoe for me. Having someone knowledgeable there made the decision so much easier. The entire experience took maybe 15 minutes, and I was back out the door and on my way to my next errand. Great customer service, knowledgeable staff, and a quick and painless shopping experience!

Happened to be in need of some shades due to this crazy heat, and they have Goodr; which was…read moreexactly what I was after. Just so happens they also had a shoe release for On Running the same night and a large community event. Pop-up beyond 5k run, all pace groups and very welcoming. The On team and the Road Runner teams worked well together and put on a great time to the local running community. Be sure to give them a follow on community events and participate. Well worth the pop through and they have a multi-day community driven run club if you need differing miles options (currently Thur / Sat).

I have been trying to call this store since 1045 this morning and NOBODY IS ANSWERING THE…read morePHONE!!!!!!!! I was charged for an item I NEVER EVEN PURCHASED when I went to the store on 2/8/2026! The person rang us up for some sort of Vest (Which I never bought nor do I even have in MY POSSESSION) FOR $124 then discounts it for $61 dollars! I bought a pair of shorts, a pack of socks, a t-shirt, a dry-fit shirt which they never rang up and compression pants!!!! When I called today to dispute this nobody will answer and Customer Service is a joke and can't help either since it happened in the store!!!! Last time I shop here!!!!!! Guess it's Amazon from now on for Under Armour items!!!! NOT HERE!!!!

Waste of a drive up north. This store is just a bunch of discount stuff. Better off going to dicks…read more This is not a Denver premium store like Apple Maps says.

I know this sounds crazy but now for the 2nd time I've bought expensive face cream, retinol, etc.,…read more the container was empty and there was a small hole in the bottom. Looked like it was deliberately drained from the bottom. Bizarre! So double check the packaging and bottom of the containers. People are crazy!

I recently moved to the area with just my clothes and needed to furnish an apartment...while the…read moreselection is decent the Home Goods side is a mess. Not like anything I am used to. Plus the staff doesn't know anything. Every time I would ask what section I could find something no one knew where anything was at. Then checking out not one time did I feel appreciated as a customer. I found the Ross down the street to be be way better and cheaper for the things I was looking for.