They should call themselves Nike Locker, seriously, the whole left side is all Nike's, men's too…read morefor once. Also the other major brand here is Addidas. Surprised, no women's clothing, just their shoes in the back corner. have a real good deal on a hoodie with Sherpa feel for the inner lining, like the Uggs stuff. Fr $120 to $80. Angelo's cool here, good service.

Easily the best service I have ever received when buying shoes. Extremely knowledgeable staff that…read moreis hands-on and seem to genuinely care about finding you the right shoes. The prices are decent as well.

Called this location to find a New Balance 990 2A (difficult size to find). I was told they didn't…read morehave it and neither did the warehouse. Sourced an 847 through Zappos.com in the US so had to have my family receive and ship them to me. Called the location again a week later to ask for the corporate contact number and asked about the 990 and was surprised they did have a pair in stock . I was asked if I wanted to place them on hold and I said yes. Unhappy I'm paying more after shipping and currency conversion for a lower tier shoe. I received a call and had to disconnect. Called back and was told the 990 is on hold for someone else. Now irritated I've received unhelpful, conflicting info.

I love me some New Balance shoes. Checked this store out because I needed some new work shoes. New…read morebalance is a fantastic option for peeps who have wide feet because they actually carry wide width shoes. NB runners are also very comfortable for walkers and runners. This store is located by the fantastic Canadian Brew pub so post shoe shop you can grab some grub. On entrance the store has fantastic lighting and is very cleaned and organized. We were greeted promptly and helped until a decision was made. Shoes were 20% off too! I am very happy with my purchase and I would definitely shop here again!

I went in yesterday looking for a pair of new runners…read more Jessica, the store manager was not only very professional and knowledgeable, she was very pleasant to deal with. I ended up buying a pair of Hoka Elevon 2s. I will definitely shop here again and appreciate the COVID precautions in place.

I got a pair of Sauconys during their tent sale for $100. Not exactly cheap but they are almost $70…read moreless than the current version. Indeed they are from two years ago, a fact for some reason the lady helping me pointed out only when I was paying for them. Yeah thanks for reminding. Also no exchange/return on sale items is truly an outdated policy.

This is my 2nd time buying from The Running Room at Tsawwassen Mills and that is because of a great…read moresales staff by the name of Kentaro. He helped me so much with my first pair of runners that I made sure to get my 2nd pair of runners when kentaro was working. Like in the past, Kentaro is personable, friendly, extremely helpful, and knowledgeable. He works so hard on his own and he is an asset to The Running Room. As long as Kentaro is working at the Running Room, I will continue to buy my runners from him. I hope the company recognizes his hard work, his talent, and his dedication to his job so one day he will be made the store manager. We are lucky to have Kentaro who is so knowledgeable with his products. I refuse buying at Sport Chek or any of these mall stores with runners because 99% of the staff has no knowledge of the runners and can;t provide a proper and appropriate fittings especially for problematic feet.

This is the one and only Running Room " outlet " in all of BC . They do carry my current fave…read morerunning / walking / standing shoe which is the Saucony Hurricane 23 but sadly it's only $20 or 10% off regular . The aforementioned Sauconys are great because they provide , for me anyway , the absolute perfect blend of cushioning and stability as competing models from say Asics , NB and even Mizuno just don't offer the same plush ride . Being a discounted running shoe store first and foremost I did find some pronation-control products in my size on sale too but they're old , i mean like couple seasons old already . Believe it or not running shoes do have a shelf life as materials degrade over time even if unworn and just don't provide the same support as they used to when new . Staff seems relatively less helpful and knowledgeable than other RR locations so good idea to do your own research before stopping by la : )

Came in here to browse. The store is quite large. Selection is ok, they have a few models from each…read morebrand and the store is clean and neatly merchandised. There is a clearance rack at the back. Some cute kid's shoes. The prices are not that good. Maybe some stuff on clearance is ok, but DSW just doesn't go as low as other stores who really are serious about discounting shoes. The guy working here though was super nice, cheerful and friendly so definitely the customer service is the winner.

I had an amazing experience today at the DSW store in Tsawwassen Mills. I was looking for a pair…read moreof ankle boots that I had seen in the store before. Bhawan came to my assistance and asked me if I needed any help. I gave her the description of the boots - the style and colour and she looked up the information , finding that they had one pair of boots in my size in the store. She immediately went to search for them - She found them in a completely different isle. Her friendly and helpful nature combined with a great dedication to her job was such a pleasure to see. Thank you Bhagwan - you made my day!

The store is relatively small compared to some of their other locations. It is kept tidy and…read morebright. The customer service is really great and they were able to order a replacement size for my shoe and have it delivered directly to my home free of charge. Shoes are offered at great and/or reasonable prices.

For all your soccer needs, this is the place. Jerseys, soccer shoes and cleats, socks, balls, shin…read moreguards, posters, etc. They also have badminton equipment and stringing. They have deals on soccer gear quite often so check often. Very helpful and knowledgeable staff. They're the ones that does the RGSA and Richmond FC's uniforms and team gear.

For all your soccer needs, this is the place. Jerseys, soccer shoes and cleats, socks, balls, shin…read moreguards, posters, etc. They also have badminton equipment and stringing. They have deals on soccer gear quite often so check often. Very helpful and knowledgeable staff... Very Helpful 6oo

The perfect one stop specialty stop for any badminton lover.. location is a bit odd, easy to miss…read moreand out in the middle of no man's land in east Richmond.. other than that, no complaints

I purchased size 10 LiNing badminton shoes from US and the size did not fit me and the shoes are…read morebrand new, not even used once. I wanted to return the shoes but the management is unwilling to accept the return or even exchange for another size. I would not recommend the store because the post-purchase experience is terrible. Not recommended.