8/9/2022: I was shocked when Cathy informed me Shelly RETIRED; Cathy is operating HT by herself!…read more I'm sending an APB, i.e., an all points bulletin to ALL TRAVEL AGENTS: Please immediately contact Cathy Conner; Cathy needs help operating Hangtown Travel-STAT!!!! Aside, I visited Cathy today because I need booking airline tickets and renting a car, too; in the interim, my Toyota 4-Runner will be in the repair shop so, this will be the best opportunity addressing business I've lackadaisically procrastinated. Anyway, I've always heavily relied on both Shelly and Cathy for all my globetrotting expeditions including, reserving airfares, car rentals, and more importantly, assisting friends obtain their airfares as well. Still, I'm forever grateful and thankful to Cathy: Cathy always makes my globetrotting experiences unforgettable, always finds awesome airfares, and always finds reliable, affordable car rental reservations a dream coming to fruition; I never contend with angry hair pulling, feeling frustrated or overwhelmed attempting finding airfares online! Just visit Cathy; I've been an HT Client, since 2017!!!!

Kathy is a great lady. She is very helpful. She goes out of her way to help you find a great…read morevacation. They help you book everything from airline tickets, shuttle service and a hotel if needed

We booked a trip for six to Maui and when it came time to the trip try to check in we were told by…read moreHawaiian Airlines it wasn't a regular trip and we couldn't check in and we had to go to the airport several hours early to check in.. TA advised arrive at the airport two hours in advance even though security only required one hour just so we could check in- no help!! Also we were charged $800 for Insurance that I never had requested didn't see and would never have ever paid for- Of course my fault for not looking in the details because I was super busy working Went there four times to pick up our tickets and they were closed Guess the time of the travel agent is no longer meaningful/ worth it?

i have used EDH Travel to book a cruise, a trip to Disney and a trip to Hawaii. The prices i've…read morepaid are no more than what i would pay on the internet and their advice has been so spot-on it has saved me hours of research if i tried to book these on my own. The staff are helpful and wonderful and i plan to continue to use them in the future.

We booked our trip to Peru with Sandy. She was amazing. Very professional and what a trip. Once in…read morea lifetime experience! Everything went very smoothly and she booked for us: private top notch tours, fabulous 5 star hotels, representatives that met us at the airport, etc. We rec'd packing suggestions, info re: Peru, recommendations of restaurants, and lots of information to prepare for our trip. We had our 2 kids with us (ages 8 and 14) and everything arranged was just perfect for our family. HIGHLY recommend!

Sandy is a sleazy B-level travel agent with absolutely zero professional ethics and utter disregard…read morefor keeping to her own words. Do you agree ethics matter in business? If you do, then you will stay away from dealing with her. Here is what happened: We made connection with Sandy for one of our clients (Mr.D) during December 2015 for his trip to US. We found Sandy on her Virtuoso website, and worked with her to design Mr.D's travel plans. She did take care of our client, and she made a profit of close to $1000. At the time of closing the sale, early December, she agreed and she gave in writing that she would part with our 10% commission as a finder's fee. I kept in regular touch with her, and during mid-May, I confronted her as to why it's taking so long. And, then she exploded. She went into a crazy email rant about her business ethics and how the measly 10% commission doesn't matter to her because she is doing a great volume of business. Well, I thought, may be, there is a method behind the 'Sandy craziness', and she would keep her word. But, no, not in Sandy's case, because Sandy is all about skirting, and avoiding the issue as best as she can. Till date, we have reminded her multiple times, invoiced her, and even given our legal counsel address for mailing the check. A 10% commission on her profits equals $100 - is not a huge difference in the grand scheme of things. What matters is how Sandy treats her business clients/partners. As I stated earlier, princess Sandy feels written words don't make a difference as long as she has her way. I know Virtuoso agents are top notch, because we do work with a few of them. Having worked with other Virtuoso agents, none of them come close to Sandy, in terms of delivering the most disgusting and horrible experience that you can imagine. Just another "All Talk No Action" Star, no respect for other people's time, and values commitment like a toilet paper. ====== Response to her comment on 7/15: -------------------------------------------- As if --- Sandy would do the right thing! I saw her response, and .... YAWN!!!! She claims the address provided to her is incorrect, and bounced. Well, that's our legal counsel and as far as I can tell they are still there. Well, let's give her the benefit of doubt. May be she is right, and may be, I gave her the incorrect address, because I don't want to get paid. Right? Really? I have to be a genius to give an invalid address to collect payments owed to our business. After been in touch with Sandy for more than 6 months, we knew sleazy sandy will not deliver. Which is why we sent her an email invoice on May 26th with credit card instructions. What does Sandy do? Like any B-grade professional, ignore and go on to Yelp to put up a defense only misquoting again as to what happened.

My sister's Bachelorette Party was held in Plymouth, CA on Mother's Day weekend, we wanted to…read moretravel out of the sleepy town on Friday night to go dancing in Sacramento (just under an hours drive), and on Saturday we had several wineries we had tastings booked at. Clearly, we needed a driver so we could get around safely and let loose a little. The Maid of Honor found this limo service, and from what she told us, she had a great experience from the moment she called to inquire about hiring them for our girl's weekend. Let me tell you, we couldn't have had had better experience! Bob was our driver both Friday and Saturday, and he couldn't have been more accommodating. Handling a large group of girls is never an easy feat, but Bob was extremely patient, understanding and extremely sweet the entire weekend. He would make sudden stops for us when we saw a place we were interested in checking out, he had a cooler full of yummy snacks for us on Saturday to keep us going throughout the day, and he walked us up to every venue to introduce us. Not to mention, he completely decorated the limo on Friday night with "Bachelorette" decor (he even brought us a bachelorette game to play!), and on Saturday the limo was decorated with pretty floral napkins. Those special touches were extremely appreciated and went above and beyond any expectations we had. Bob is someone we will always talk about when reminiscing about our amazing girls weekend, he truly was so wonderful and anyone would be lucky to experience his impeccable service. Thank you, thank you, thank you!

I initially reached out to LeAnn because I was planning a Bachelorette weekend and she came…read morerecommended. I quickly found out why. From the first time I spoke with her she made it clear that it was their job to make our experience as wonderful and simple as possible. She paid great attention to details going as far as having the napkins inside the limo match the wedding colors. There were snacks and balloons and even a Bachelorette sash waiting for us when the limo arrived the first evening. Bob (our chauffeur) couldn't have been more amazing. He called ahead to every place when went over the two days to make sure they were prepared for our arrival. He was patient as 8 girls ran late everywhere we went and made sure the limo looked great every time we re-entered. We couldn't have had a better experience. Without them our weekend would not have been as amazing as it was.

We usad Lakeshore Limo to take us to the Elton John concert on Wednesday. Roger was our driver and…read morehe was on time and very kind to all of us. The vehicle was a beautiful executive Infiniti and the price was great. We will be using Lakeshore from now on.

"Stumbled" across Matt Knowles/Sea Escape Travel when casually examining a trip from US to…read moreAustralia for Fall 2025. From our first email, through first conversation - with inventory of our interests and locations and timing, through multiple meetups and reviews of plans... every connection prior to departure was professional, thorough, friendly, and accommodating. Matt gave us all the facts and all the "insider" tips to make our AUS trip beyond our expectations. While traveling, Matt was supportive of us when we contacted him abroad for a question or two - always friendly, professional and supportive. The trip was top-notch, and we attribute this to Matt's careful and attentive attention to our needs and planning details. Now home again in California, we've shared our top-notch experience with Matt at Sea Escape Travel with several friends who now want to go to AUS and work with Matt. We highly recommend this Agency.

I recently contacted Matt after searching for travel agents who specialize in Hawaii trips. Though…read moreI was asking for a *very* last minute booking to Maui for a larger group trip (5+ people), he was still willing to help me. He took the time to answer any and all of my questions and he was incredibly kind and helpful. Within less than 24 hours he came back to me with great options for flights, accommodations (we're talking oceanfront rentals!) and car rental. I was so thrilled because it's often so overwhelming to find these things online, especially when traveling with a number of people. And it's so nice to see one price tag for a package deal -- just makes it all so much easier! Unfortunately, we had to put this trip on hold...However, I really wanted to take the time to review Matt for his services. He definitely knows the ins & outs of Hawaii travel. I know that when the time is right and my family and I can take the trip we will absolutely give Matt at Sea Escape a call for the booking.

2/2/2026: Today, I made a point visiting El Dorado County Transit in order, obtaining an ADA Bus…read moreTransit Card . . . JUST IN CASE I can't drive after my eye surgery or other surgeries I might contend in the future. The Operations Manager, Ms. Kristin Halverson took a photo of me for my El Dorado County Transit's ADA Bus Transit Card. Afterwards, she copiously explained using the El Dorado County Transit's ADA Bus Transit Card, she gave me an El Dorado County Transit's bus schedule then, she gave me the Sacramento Bus Authority's bus schedule, explaining the cost riding both bus transit systems, and more importantly, instructions refilling the ADA Bus Transit Card for bus fares. I'm so thankful receiving the El Dorado County Transit's ADA Bus Transit Card using for future transportation.

CANCELED Twice in four days for no good reason.. Roads were open, no chain controls... Left…read morestranded in Tahoe... Unreliable mess

TLDR: Do not trust this train station to get you to work or school. If you do, you'll be hours…read morelate, if you're able to show up at all. I remember when this used to be a lightrail station. Lightrail trains would show up every thirty minutes, from before 6am until after 10pm. These days, this is just a bus stop, where you can sometimes catch a train to the Sunrise lightrail station, if you're lucky. But, again, if you're expecting to get to work or school, I wouldn't count on it. We've gotten to the point where it's actually rare to see a train come through, and bus bridges are hit or miss. When we do have bus bridges, they virtually never leave at the same time that the train would have left. Instead, they operate on a schedule that is seemingly made up on the spot. You should never expect to know ahead of time when you might reach your destination, as that's asking SacRT for WAY too much. I tried to catch a train out of Folsom from this station on New Years Eve. I waited along with two other people for over half an hour before we heard a woman yelling, "Excuse me! There's no train coming!" She wasn't even a SacRT employee. She was someone who lived in Folsom, who had tried to take the train home from downtown. All of the passengers had been kicked off at Hazel, being told that the tracks into Folsom were flooded. When she got back to Folsom, and saw us waiting at the station, she felt bad for us, and decided to tell us. I find it really interesting that, in all of that time, no one from SacRT managed to let us know that a train wouldn't be coming. It's not just that they didn't set up a bus bridge-- they didn't even tell us that there weren't any buses or trains coming. Not only were we not notified that we were waiting for nothing, but the station announcements kept going while we were waiting. The ones that say things like, "Make sure to take a seat or grab on before the train starts moving." Why was this announcement system not used to let the people waiting at the station know that no buses or trains were coming? Instead, the way it was used made it seem like a train would be coming soon. I've taken buses and trains in so many cities, and I've never been to another city that doesn't have real time train updates at the station. Imagine if you went to the airport to pick up a friend, and their plane had been canceled three hours ago. But, rather than finding a sign that told you this in real time, all you could find was a sign that listed the times of the original plane schedules. That would suck really bad, right? That's how SacRT is, but with trains instead of planes. No one needs a sign that repeatedly flashes the times that the trains might have shown up, theoretically, if they ever showed up on time, when they literally never do. Not only that, but we have atmospheric rivers every single year. Is SacRT's plan really to cancel every train to Folsom every time it rains?

Historic Folsom is one of the nicer SACRT light rail stations. Since it is the last station on the…read moreGold Line, you have your choice of seating before passengers at the next stations along the line start streaming in. All eastbound trains on the Gold Line don't stop at Historic Folsom. On weekdays, every other train stops here. Though on weekends, all trains during most of the day terminate at this station. Trains stop here every half hour during the day. And the last train to depart from this station daily is at 7 pm according to the Gold Line schedule which I recommend checking beforehand. The station has only one track, so the same train arriving into the station is the same one heading back the other way. There is a good amount of covered seating, unlike the light rail stations in downtown Sacramento which are primarily uncovered aside from the train ramp. If you are headed to Folsom Historic District, make sure to find out what time the train leaves this station so you can plan your visit in the area accordingly. This will ensure your wait at this station isn't too long. Though if the train is sitting at the station, you can board the train so you don't need to wait outside in the heat. If you don't want to drive all the way out to Folsom, I recommend taking the Gold Line here instead. This station is great if you are visiting the Folsom Historic District for a day since it is close to this area.