I had an option this morning of a 7am or 8 am grooming appoint for my...I selected 7am since that…read morewould have worked out perfectly for my schedule today. I arrived at 6:55am and got out of my car at 6:59. No one answered the doorbell, an employee showed up but couldn't enter since the manager had not yet arrived, there was also another employee in her car waiting... long story short one employee call the manager at 7:26. He answered his phone and said he'd be another 25 minutes, which was completely unacceptable! Therefore, since the manager was an hour late, I had to leave because I had other plans. I found another groomer for my dog and I was very happy with the results.

My pup has been groomed here over a year and I've always been pleased. I took Cairo in today and…read morehis cut was so botched. I explained that he did have some matting. The groomer, Edith, felt through his fur and said it wasn't bad. I told here there was matting on one ear and he would need to be cut shorter on his ears. She felt it and agreed. I received a call that Cairo was ready for pick up, at that time I was informed that Cairo wouldn't allow the clippers near his face. No worries, they told me that before. When I arrived to pick up, I was greeted by another groomer. All the groomers were grooming dogs, including Edith that groomed Cairo. Normally, she greets me upon pick up. This time she kept grooming and the other groomer stopped grooming the dog she was with. Edith never even looked up. I didn't recognize my dog. I can understand having to cut a dog low, due to matting but I would still expect it to be even. He was botched and his tear stains and fur under his eyes was untouched. When he's gotten a wash the tear stains lighten some. It looked as if she just took the clippers to him, carelessly. I don't normally complain but this was horrible.

I recently purchased a 5/6 fish from here, which I later found out was all sick with ICK which made…read morealmost made every fish inside of my community tank sick 90% of my fish died in the matter of days and they had been doing perfectly fine before I introduced the fish from this fish store into my tank had to do a complete detox of my community tank to get the Ick out of my tank with the help of PetSmart I try so hard to support small business instead of the large corporations, but it's unacceptable. I lost my whole community tank fish that I had for multiple months some almost a year just because I wanted to support a small business and introduce some of their fish to my community tank cost me the lives of all my pet fish I've had for sum time that I've watched grow

Thanks so much to Golden's Tropical World! I absolutely love…read moresupporting businesses in my own community. A friend told me about this place so I was eager to go. To top it off, they are beyond reasonable. I needed 10 gold fish for my son's birthday party (Sesame Street Theme). I needed the 10 fish bagged separately lol. The owner has a bit of dry humor and is somewhat of a jokester. In saying that, when I told the guy I needed them bagged separately he was totally against it. However, he bagged them separately and said he would charge me extra for the bag which totaled out to be an extra $.20 (yes, twenty cents lol). I also purchased food and my bill came out to be under $4. I can tell you now that Petsmart and Petco are much more expensive than this local store.

Was referred here by an associate to get help with tank repair and ended up not needing the repair…read moreI thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.

Animal care was decent, fish care was great, clean. All the…read moreanimals were healthy and the owners were knowledgeable

Their sales prices are great! Besides that, I had purchased a large bag of dog food that was…read moresupposed to be delivered the next day. I was worried because we had snow/rain mix predicted for the whole day. Pet supplies plus delivered the same day. I'm wondering if they were concerned about the weather also.

Pet food is very expensive. I would say on 5 or more occasions employees have help me get the best…read moredeals. Every other pet store I go to this never happens. Including other pet supply plus stores. Because of that I will only shop at this location. Thank you!

I highly recommend Fish Tank Chicago services they had a quick appointment time and were thoroughly…read moreprofessional in cleaning my tank and making it look brand new

Visiting my local hospital and My five-year-old noticed that the water was crystal clear!!…read more Nice job !!

This I a very helpful and caring business. They take pride in what they do. They help educate you…read moreand have quality products at a reasonable price.

If I could give a zero I would. I have never been treated with such disrespect by a company before…read more Very rude and unprofessional. I spent over $600 with them only to be tossed aside and bashed on social media by them. Very disappointing.

I work from home and have been clipping my own dog's nails for four straight years, so I don't…read moreparticularly need most of the services at Bark Place. However, I got this dog sweater from this location and thought maybe my dog would wear it once or twice for pics but never again. (I'm not a huge fan of dogs wearing clothes, but I had to admit a noticeable difference with my short-haired dog not shivering during winter months while wearing two separate coats. So I backed down on making fun of dog coats. My two larger, furrier dogs in prior years never needed manmade coats.) But this sweater is turning into a Linus blanket situation. I tried putting on a "Christmas" dog coat that matched her red Xmas collar (I love festive dog collars!!!), but it was white and getting dirty too quickly. I took it off to handwash it and put the Bark Place pink sweater on my dog solely for one walk, and she's been running away ever since when I try to take it off at night. At one point, she slid under one of the bar stools in my dining room, around the corner, ran into my bedroom and into her crate, flopping down sideways. Even if you don't need anything else in Bark Place, take note of the dog clothes. A bunch of my relatives crochet and knit, so I already knew the dog sweater was solid quality but expected it to wear. It still looks brand new, and my dog is glued to it. When I take it off to bathe her or what I *think* is comfier to sleep at night, she growls and leaps for it. I think a pink sweater and a red bow collar clash, but she couldn't care less about me being the fashion police. I'm tickled by how much she likes THIS particular sweater but has never ever been this into any other dog clothes gift (that I usually return) in four straight years. Don't sleep on the dog sweaters, I guess, unless you're my own dog who will turn over sideways so she CAN sleep in hers.

Working at BarkPlace on/off since 2013. I love to see these pups and their different personalities…read moreevery day... a job anyone could dream of!