Nice people work here. Very helpful for advice. Good plants too. With that said my experience…read morepurchasing hard goods has been poor. I purchased a bird bath that my wife wanted for Mother's Day. It fell apart after less than one year. We asked for store credit and were refused. Very disappointed. After my positive experience with the people I expected better.

Evelyn was extremely helpful when picking out bushes and arborvitae trees. Thank you, Evelyn!read more

"The colors of your first impression paint the canvas others hold."…read more I've been aware of NAWS for years, but I've never had the privilege of visiting the shelter. I recently took in a stray cat and her three kittens. After keeping them for a month, I surrendered the adult cat (Willow, aka Mama) to NAWS. Regrettably, her babies went to Catnap From the Heart in LaGrange. IF I knew then what I know now, I would have taken the kittens to NAWS as well. I had a contact who knew Delonda (NAWS board member), so she arranged for Willow to be taken in by NAWS. Anyway, I dropped Willow (aka Mama) off on Sunday afternoon. There was a moderate wait, but Franny was gracious and friendly with all of us. She took the time to take my information and ask about Willow's preferences and personality. She also asked what type of home I thought might be suitable for Willow. (Catnap didn't do that, nor did they even seem interested in what might be best for the kittens I surrendered.) She also inquired about her medical history and her backstory. Having just come from Catnap, I was surprised (and happy) that the staff at NAWS took the time to note so many details. Franny asked us to wait around while Willow's cage was cleaned, so we took that time to calm her and try to make her more comfortable. Someone standing at the counter also asked why Catnap didn't take Willow since they took her kittens, and we said it was due to her having a history of biting. This person rolled their eyes and kinda smirked, which confirmed all the uneasy feelings I had when I visited there. Finally, it was time for them to take Willow to the back, and we said our goodbyes. My sister and I were in tears... we've never fostered before (this was on our dime, not through any organization), so the entire experience was new to us. We've had cats all our lives, but we had them from kittenhood through adulthood. We were raised that pets are a lifetime commitment, so we keep our pets for their entire lives. Giving up Willow (and the kittens) was heartbreaking. When Franny took Willow to the back, we couldn't hold back our tears. Kim was standing near the counter, and I asked her what would happen to Willow. She said Willow would undergo a medical assessment before being put on the adoption floor. If she was stressed at the shelter, then they would look for a foster for her. Kim was so sweet... She tried to console us by saying she knew how hard surrendering Willow must have been and that she would be okay. She said that we could call to check on Willow or come visit her anytime. Kim and Franny were wonderful. They were both friendly, helpful, and compassionate. The entire experience was positive and reassuring. I could sense that I was leaving Willow in good hands. That's not at all what I felt when I left Willow's litter at Catnap from the Heart. A few days later, I stopped by the shelter to pay Willow's adoption fee for her future owner whenever she's lucky enough to find her forever family. She's really a sweet and loving cat once she warms up to a person, so I'm hopeful that someone will see past her somewhat gruff exterior and give her a loving home. I also donated some paper towels and trash bags. The staff and volunteers were gracious and wonderful once again. They allowed me to visit Willow, and she stopped hissing long enough to allow me to pet her briefly. I believe she recognized my scent because she sniffed me and then laid down so I could touch her. They told me she'd be moved to the "angry bird" section of the shelter, where a group of dedicated volunteers would work with her before she's put on the adoption floor. I honestly can't say enough about the staff and volunteers at NAWS. It truly pains me that Willow's kittens didn't go with their mom because I genuinely feel as though they are suffering because of it. Catnap From the Heart pales in comparison to NAWS, and it's painfully obvious if you visit both shelters. Mokena/Frankfort residents are lucky to have such dedicated people looking after the homeless animals in the area.

I've been interacting with NAWS for about 4 months. What a great organization. The people involved…read moreabsolutely love animals and want the want the best for every one of them. I've seen them find fosters from out of the blue. I have seen them rearrange schedules to get a kitten taken care of. I have seen them making sure that it is a proper fit between animals and adopter. what's even better is that they have their own vets on staff and those vets are open to the public often at reasonable rates. I also know that they are very, very cautious with the donations that are desperately needed from the general public.

I was there recently. They only had a few cats. This made it difficult for me to find the cat I…read morewanted.

I recently visited the shelter to meet a dog that I was interested in adopting. Her fur was full of…read moremattes and she had been there for at least a week. Not only that, but I was told she will need major dental work as her canines are very worn down. For a dog to be neglected like that is unacceptable. I was going to adopt her and rescue her from the poor living conditions and neglect by this "rescue" but was told no since I had to make the difficult decision to relinquish my cat whom I had for over 3 years because she developed serious behavioral issues and was attacking my family and my dog unprovoked on a regular basis despite doing everything that was advised by my vet and a trainer. Additionally my dog whom I adopted from PAWS three years ago has never had an accident since day one of living with my husband and I. I thought it was odd of them to claim that she wasn't potty trained but now it all makes sense given what I saw when I showed up there the other day. And if that doesn't convince you, the staff there are incredibly rude to visitors. There was an older heavy set woman who handles adoptions who was there that night and yelled at my husband and belittled him for being "too close" to the dog. It was incredibly unnecessary to speak to him in that way. STEER CLEAR OF THIS PLACE!

Our experience, and our dogs experiences, have been amazing. K9 always goes above and beyond... the…read moreamazing staff, the training and certification of all staff, the programs and services offered, and how they focus on a safe and engaging environment

I can't say enough good things about K9 Tailshakers in Frankfort!!! They are absolutely…read moreincredible. Every time you walk in the door, you are greeted with a huge smile. Our dog has been boarded there several times and this last time they went above and beyond my expectations. They treated our dog like she was one of their own, went out of their way to make her feel comfortable and not miss home so much. The ENTIRE staff are so great and all deserve a top notch recommendation. The owner Jan, went above and beyond to make our girls stay a happy one. I would HIGHLY recommend this place for daycare/boarding/training, they are the best you will find. Great job K9 Tailshakers, you outdid yourselves. Thank you from the bottom of our heart and Emmie's too!!!! We are so grateful.

Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

Adopted my most amazing dog Marco from here 9 years ago :) he's the sweetest boy I'm so lucky to…read morehave him. Thank you for saving him off the streets

Quaint cute pet store with all kinds of stuff for your fur baby. This store is located in downtown…read moreFrankfort. It's a great store to find stuff to spoil your pets. I did enjoy all the stuff they had and the owner and people working there were super friendly!

Being childless, my two dogs ARE my kids. Doggy boutiques are like my Carters or Toys 'R Us. I love…read morefinding a great dog store that was designed by someone that loves his/her dog as much as I do because you can be sure that the products they carry are quality and going to be the best out there. First off, I'll say that some of the items are way too rich for my blood. I mean, I wouldn't spend $39 for a sweater for myself let alone my dog, but I know there are people out there that would. (Erin L. hit it on the head when she said Paris Hilton-ish..Paris could afford that stuff.) They did have a great selection of sale leashes and dog collars for $5. I found a great pink studded collar on the sale rack but it looked a little small to fit my dog. The homemade dog treats were what brought us here and they didn't disappoint. They had a big selection and I didn't think that the prices were unreasonable. You could get a medium/large sized dog biscuit per piece (between $1.50-4 each) or you can buy per pound for the smaller treats. We ended up with a 1/2 pound of some yogurt covered treats and I believe it cost about $6. The dogs love them already and I feel good knowing that I'm giving them quality, fresh treats with no worries of a pending recall. We also ended up buying a few miscellaneous items: a doggy toothbrush, a giant bone, and this stuff in a red bottle called Pet Corrector. I'd read about the pet corrector online before and was happy to see they had it. My yorkie can be quite monstrous at times, completely disregarding any commands. We've tried clicker training, positive reinforcement, obedience classes and nothing has helped. Miraculously, in the two days we've been using it, he's actually started listening. He hates the sound of it, therefore does anything to avoid having to hear it. We're already planning a trip back to Chew on This to get the bigger bottle. I can't say enough good about this product and am really glad that I was able to finally get my hands on some of it. The service was equally as great as the selection. I was given a $5 coupon to bring back next time I come in since I was a new customer. They also signed me up for their email and mailing list so I can be alerted of any new sales. This is a must visit for all dog owners who care about getting the best of the best products for the furriest member of the family.

I love this store! The prices are good, the store is very well organized and the staff is…read morefriendly. Also, they offer weekly specials.

You'd never know it from the outside (it looks so small), but there are so many treasures inside!…read more They sell quality, gently used items. You will definitely leave with a gem! Their profits go to help rescues. You can't go wrong here!

Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

Our experience was absolutely AMAZING!!!! When my previous veterinarian gave up on our Shih Tzu…read more(I'll be Yelp-ing them next - ugh), South Suburban answered our prayers, and did it with excellent customer service, exceptional personal care and low costs!!!!! Special shout out to Dr. Aducci, who was so attentive and detailed!!! Our dog was in a life-threatening circumstance with Pyometra, and she brought our panic to rest! Also a special thanks to Kelly at the front desk, who patiently worked with us and treated us like family!!!! She was informative and very understanding! Our dog is now healthy and recuperating WONDERFULLY!!! As particular as [I know] I am, I was very pleased with everything!!! I recommend this place to anyone who may feel that they're out of options....you will soon find this to be your FIRST go-to!!!! We live 45 minutes away, but I am seriously considering this to be our dog's permanent care location! Thanks a million everyone!!!!

I found a stray dog i need it help didn't care to help the sick dog now the dog is dead they turn…read moreme away this place is no help