Office express offers a lot of services and had everything I was looking for that local big chain…read morestores did not.

To Management of Office Express,…read more I have been a regular customer of your store for approximately seven years. During that time, I have visited once or twice a month and have spent hundreds, if not thousands, of dollars with your business. Until recently, my experiences were consistently professional. Over the last six months, however, I have noticed a dramatic change in the way I am treated by certain employees. While one of your male employees has always been courteous, professional, and helpful, two female employees have repeatedly displayed hostility, disrespect, and unprofessional behavior toward me. On June 3, 2026, I came into your store to make approximately 150 copies. The copier was not functioning properly. An employee attempted to use the machine multiple times without success. I then requested only a few copies. No one informed me that there would be a different charge because an employee was making the copies rather than me making them myself. When I received my bill and asked about the pricing difference, I was met with an argumentative and dismissive attitude rather than a professional explanation. As I attempted to explain the situation, one employee repeatedly interrupted me, became increasingly rude, and refused to listen. Another employee eventually told her to stop arguing and move on. This was not an isolated incident. It was simply the latest example of a pattern of disrespectful treatment that I have experienced from the same individuals. I have never been rude, threatening, or disruptive in your store. In fact, over seven years, I have spoken very little to these employees beyond normal customer interactions. Yet I continue to be treated as though I am unwelcome. As a long-time customer, I find this disappointing. Customers should not be subjected to hostility, gossip, judgment, or unprofessional conduct while conducting ordinary business. Whether an employee personally likes a customer is irrelevant. Professionalism is part of the job. I am bringing this matter to your attention because I believe management should know how customers are being treated. I would appreciate a response regarding whether this issue will be addressed. Sincerely, LeRoy Montoya 928-577-8134

fast, honest, and professional service! George the owner also founded Tri State Wifi. Very…read moreknowledgeable and respected!

With a minor computer problem, I had called this business yesterday to confirm their location, get…read moredirections, and to ensure a technician would be there or the shop at least open at 8 a.m. this morning as advertised. I was assured they would be. I pulled in at 8 a.m. The parking lot was empty. I was flagged down by a bum, apparently panhandling, whom I avoided. The store was empty and appeared it had closed down. I seriously doubt they went out of business overnight. So what's the story here?! I left and took my business elsewhere. Yelp will need to confirm whether this business is open or closed!

My work computer fan was going out. Called today at 12:30 and Doug got me in at 3:30pm. Fixed my…read morefan and tan diagnostic. Picked up my comp by 4:30pm. Great service, friendly staff. Thanks guys, I'll be back!

Wow what a great computer store. Went in with my older MacBook Air was very worried I lost all of…read moremy data. But no James came to my rescue. He knew what was wrong and we came up with a solution. Also James was excellent in explaining computer lingo to me.

I would definitely recommend this place, Rick was very helpful in fixing my laptop in a timely…read moremanner. He explained what he had to fix and removed the harmful things he found. We definitely think the price was reasonable. Thank you Rick

I though the battery was dead, but it taken out cleaned up reprogrammed and got rid of spyware and…read moreTrojan malware and now works like it was new again. I was not taken advantage of and everything was explained to me, price was very fair for work done!