Props to Marissa and Dave. Came through with flying colors…read moreafter tech support had me delete my esim and erase my settings during the April 2023 service outage. Before Bullhead, I used to live in San Diego and NYC. People love to complain on Yelp and the Bullhead Rants Facebook group about customer service in this town, but those two were SPOT ON.

So I went to Verizon to inquire about home phone service. They signed me up, but it would not work…read morewith my Dish network so I had it for less than 24 hours and returned it and got my refund but overall they do need more employees only two stores in the town of Bullhead city, Arizona And only two employees one for each store. TJ Anthony were great very helpful with everything.!!!

Company treats customers with respect and kindness. Being a senior citizen, some employees…read moredisregard us, treating us like idiots vice taking their time with us about technology issues. High recommendation.

went here this morning to buy a new phone. i planned on buying a new iphone 17pro max but they…read morewanted to only make me change my phone plan and didnt listen to what i was saying they are only focused on trying to make a commission on a new plan rather then listen to a customer and take his almost $1300 and let him do what he wants to do with his phone plan .. be careful these people try to act like there is no other option but to do what they say luckily i am smarter then to fall for that .. after i left the store we called tmobile to leave a formal complaint then drove the 200plus miles home and went to a tmobile store near my home where they gladly sold me a phone and did not push me to sign a new phone plan contract oh and BTW the manager kept telling me my plan was going away and they were raising my rates but when we called tmobile to make the complaint the tmobile worker on the phone confirmed my plan was not going to increase in price like the store manager insisted on .. i reccomend going somewhere else or you may get scammed and end up with a new contract when you do not want one

if i was not a verizon customer for almost 20 years i would use a different service. verizon is…read morehowever the best for consistent great cell service. the sales at the store are messed up. they do not tell you the truth about all the add on charges - and are just not professional. there was one person helping 2 customers and a guy sitting reading. they had a very high desk and i could not sit down so the whole time i stood up. im a senior and just not able to heist myself up on the tall chair. i hate calling them i hate going in there - the cell service is worth the money and having 5 cell phones and an ipad we never miss a beat. i realize that this town is not high end when it comes to customer service or intellegence. but i love the verizon cell service.

Verizon!! Give this location the remodel they deserve!!…read more Only reason my husband is continue to go to this location is Justin! He is the best! His customer service is impressive and he gets you the best deals!

This is a big huge red flag to anybody that is going to upgrade their phone at MetroPCS you really…read morebetter pay attention to your receipts or they will put on ridiculous and erroneous charges and then refuse to take them off. Beware that new phones don't even come with a plug to put your cord into LOL those are $43.33 and they charge that same amount for a phone case and as well the tempered glass I will never come back to the store ever again if nobody reaches out to me to fix this problem I am going to the better Business bureau they are disgusting their thieves and take advantage of people just be aware

I bought a new phone the revvl 6pro. It's trash, I have contacted metro support filed a claim…read morebecause I pay for insurance and they refuse to fix my issue or give me a replacement phone. Said I need to talk to the company who made the phone. Well the company is in Japan, the number is no good and they don't respond to my emails. METROPCS, told me they would credit my bill for the next month it's on recording and won't hold their end of the deal. This phone company is trash and they do not hold their end of the deal at all. I'd go with some one else because the customer service sucks, and they lie abouteverything

I want to reply to a previous review of a 1 Star due to them following orders of a PANDEMIC! I live…read morein Long Beach but also have a house here and since working online I can relax out here just as well. Apparently many people do not take this seriously with only 1/2 the people wearing masks, restaurant workers included! What the Hell? Are there any educated people here? Does anybody watch news...real news! Too knock a business down for SAFETY reasons is unfathomable! You do know that 80% of the cases are asymptomatic right. This means "no symptoms"! Thank you AT & T! My carrier that cares about others! With great service to boot!

We went to AT&T to turn in an old phone, they had two customers ahead of us and two workers, they…read moresaid they would be right with us, so we sat at a table to wait. 30 minutes later they asked us to move from the table so they could sit there. We have been AT&T customers for 25 years and find it rude that we had to move so someone else could use the table

Ryan and Dannyelle were very friendly. Ryan helped set up the deals and Dannyelle charmed us with…read moreher clever wit and personality. Thanks again guys!

There's a new girl in town. Her name is Adrianna. She's been there a few months and is the best…read morein customer service. I had read a few reviews and found it's pretty common to get crappy service from all Verizon stores in town. I can tell you we came in to buy a refurbished, and she got us quite a deal on a new Galaxy S21 with 5G. A rocket ship of a phone. Took a half hour, very nice and impressive work. It is everything I needed and more. The transfer of data from my old phone to this one was everything, including all the apps. How in the hell did she do that! Now, just few log-ins and it's like my old phone, only faster, triple the battery life, and still connects to my smart watch. Save your time and money and go see her. We are so glad she was there. Thank you Adrianna!

Roxanne was awesome!!!!!! Thank you for all your help!!!!!!! Knew her stuff!!!!!!!!!!read more

Cricket works when neighbors with other companies are down. And people at Bullhead Store are…read moreexceptionally helpful, even when there's no commission in it for them.

I called ReConnected Device Repair to put a new HDMI into my Xbox X. They told me it was $200 this…read moretells me they care more about $$$ than getting business. The part is $15-20, and it is around a 20-minute job. I will never go here or recommend this place. They are ripping people off.

Friendly, fast, & knowledgeable! I take all of my family's…read morephones there. I wouldn't take my phone anywhere else.

fast and reasonable. Very knowledgeable and friendly. They are closed weekends but too the time to…read morerespond to yelp message

Very disappointed. Shop had my desktop PC most of four days. Said they would call (on two…read moredifferent days) with a diagnosis. They didn't. Wasted my time and three trips to store.

Went there yesterday and he first said free them tried to charge 45.00 for a screen protector I…read moresaid are u crazy then he said it has lifetime guarantee. I told him I could go I buy one for 10.00 and put it on ...there was 3 other people in the store so then he said 25.00. He also told me to unlock my phone and took it out of my sight while working on it. Watch out ! Iam taking my phone to At&T