Unfortunately Ive had to change my review. I bought a silver Eagle from NCS in a presentation case and the coin looked fine except, strangely, it had the reverse showing when it should have been the obverse. It was kind of hard to dig out and I figured it was all fine so I let it go. I came home and finally dug it out and saw the obverse looked terrible and this coin will be difficult to re-sell. Theres no way a coin dealer wouldn't have known this. He sold me this messed up coin at full price anyways without telling me one side looked like hell. So at best its buyer beware at this place. I'll never go back and he lost a customer over a $65 coin that he only made a few bucks for. Its the dishonesty that bothers me. read more

A mixed bag depending on who you interact with. This is a small business so I get opening the store a bit late (an hour and 15 minutes after the reader board information). We were trying to both buy and sell coins. There was a purchase rate difference given to sellers between the owner (18x face value), and the employee (17x face value). The rates should have been the same. The owner quoted higher face value purchase rates than the employee. So sellers beware. I caught the lower rate and called the employee out on it, and he adjusted the offered rate upwards to where it should have been. I felt very comfortable working with the owner. Knows the business, very approachable, Has a good understanding of coins. The other employee used the lower rate on another customer while I was there. Thus you get the low stars review. After selling some of my inventory I tried to purchase coins from them. They had gone to a show the week before and sold most of their inventory. So that was the real drawback. There was hardly any inventory, so disappointing. I would like to give them another try, I just don't know what their normal business model is. Is it buying precious metals, or selling coins? read more

First-time seller. Sold about $4,000 of gold & silver; got a price on the phone, then walked in 30 minutes later & got paid about $25 more than I was expecting. Friendly & painless. read more

I've sold coins to this location many times over the years. They have always been fair and buy just about anything I present. Because I know the values going in, I've discovered that they're the only buyers competitive to my E-Bay sales. I recommend them readily for all coin and bullion transactions. read more

Stopped in looking to sell some silver proof sets and coins. HORRIBLE customer service! I was barely greeted. No thorough inspection of what I brought, let alone any type of appraisal, verbal or written. I was just told that what I had was not worth much and was offered approximately $150.00. I asked if they were serious. And they replied yes. I'm no coin collector, but I'm not a fool either! I just laughed and left. No other words were exchanged. I wasn't told thanks, bye or boo! What I brought them was worth at least 4 times their offer. Hmmmm...did they try to take advantage of me because A. I'm a woman B. I'm not a coin collector C. The color of my skin or D. All of the above Buyer/Seller BEWARE! You have been warned... read more

I really can highly recommend Niles coin shop. I live very close by and have been coming here for over 10 years. Mike, Rob, and Emily are just the most wonderful people around. I always get a fair price on everything. And they have an amazing selection. and they're very warm and compassionate and kind people as well. I feel like a little kid every time I go into the shop because I've collected coins all my life. You won't be disappointed I can assure you. read more

Just concluded a sale to these fine professionals and had to take time out to make it known. Extremely accommodating, plainly honest and above board, transparent with all aspects of the transaction, and more than fair with finding a mutually beneficial figure for value. On top of that, they were friendly, easy to work with and respected my time by handling the business swiftly but without rushing me. Bottom line is that I now have a solid go-to for all future business. Anyone in the area considering coin shops for either buying or selling should make this their first stop. read more

I visited this store awhile back to try to find some "clean" (barely used) foreign currency to share and give to students as part of a lesson that I teach at local schools through Junior Achievement. I had raided some other stores dry and I was looking for a new source. In the class, we review exchange rates and differences between currencies, so sharing an actual piece of foreign currency with the students is something that sparks their interest and is appreciated by the students. Typically coin stores support people who do this as it also promotes the hobby of collecting coins and currency as well. At other stores I have visited, proprietors have typically helped me look for certain bills and even given me a break on the cost, as I typically buy about 50 pieces at a time. I went to this store and asked if they had any foreign currency and the person assisting me started to look around. He asked another staff person (likely the owner or a manager) about a collection that had recently come in and the owner/manager as much said that they didn't want to be bothered with my request. So, I choose not to be bothered with giving this establishment anything more than 1 star. I'm a collector myself and much of my learning about coins was through helpful and considerate dealers who would let me browse or check out their grab bag selections etc. It's too bad that this coin store apparently doesn't have time for helping to promote the future of their hobby. read more

I called them to find out the price and availability on junk silver coins and the staff told me what was available and the price. I immediately drove 30 minutes to their shop and was then told a completely different story about both price and availability of the silver coins. When I politely told them that I just spoke with a staff member a few minutes before getting in my car, the man at Niles Coin Shop just shrugged his shoulders and told me that was "too bad, the price is the price, take it or leave it." Very rude staff that truly don't give a hoot about fairness or upright business practices. Buyer beware! read more

I will say this upfront...im HORRIBLE at saving. If I have some extra cash its normally gone and I sit there afterwards wondering where it went. Becoming more aware of my flaw I decided to start investing in silver. It forces me to save and lets face it, its fun to pretend to be scrooge mcduck. I live in niles and work in the city and have passed by this place a million times but one day decided to stop by after work. They were closing up and I didn't want to keep them longer then they had to so I just came by the next morning and picked up some silver bars. The person who took care of me was nice... im horrible at names I returned 2 more times during the week.... I get the same questions day in and day out at work so I was happy that when I showed my cards and asked a question they probably hear every day that they took it in stride and answered it with a smile. That means a lot. I went in a day after metals took a tumble to stock up a little bit but they were sold out but said they will have more inventory the next week and said they basically were bought out in a matter of hours. I was there the day before the prices dropped and they had a fair amount so what they said makes sense. All of the workers in there have a sarcastic sense of humor towards each other and its more of a club that I hope to become more of a part of . They have a fair amount of coins in the cases but I have to be honest im not sure what im looking at. But I find the fun in learning more and possibly collecting a few coins more for the historical value then anything else. I just find it cool to own something that was so crucial to a past civilization As long as they continue to have inventory I will be back and feed my new obsession. read more

I have been going to Niles Coin Shop for over 18 years. I consider them more like family then anything else. It's kind of refreshing to be able to sit in a business that is happy to see you and help you to strengthen your knowledge of numismatics, as well as to give you the best possible prices on your purchases. I have never sold anything to them, but have been in their establishment and have seen numerous transactions. All of which the customers were extremely delighted with the results. If they happen to not have what you are looking for, they will graciously refer you to another establishment that can. read more

Just the perfect place to purchase old coins and precious metals. I cannot recommend a place more or give a greater sterling review of this gem of a coin shop. The prices are very reasonable, the people there are so friendly and kind and helpful. Rob, Mike, Rob's dad Kurt and Mike's daughter Emily make you feel like you are part of the family. You will get a great deal on everything and will leave happy as a clam. May God bless this family owned shop and may them continue to serve the Chicagoland community. read more

Rob and mike are great people. I have never had a bad experience and I will never go to a different coin shop. When it comes to buying and selling coins they are more than fair. read more

I am fairly new to the Precious Metals community and I decided to visit Niles Coin Shop despite the mixed reviews. I am happy to say that I had a great first experience with them. I stopped by in the morning and I was greeted by Rob who actually recognized me from liking their Facebook page. I chatted with Brian for a few minutes about silver stacking as a means of preserving wealth and considering numismatic coins/rounds as gifts. I bought some Silver Eagles, the premium was fair (better than other shops I've visited for current year bullion). The entire staff was friendly and helpful. I look forward to doing business with them again soon! read more

I had some silver Morgan dollars that I was interested in selling. I didn't know if this shop was trustworthy so I brought a wringer with me that I knew was collectible. I was waited on by a grumpy older man that wasn't even interested in looking at the coins and told me that he would only give me the melt-down price on the coins. Don't go here; this place sucks! read more

I have brought multiple batches of coins for Mike to look at. He always gives me a fair assessment and great offers. Sometimes you give a little to get a little on another coin. I will continue to do business here. Very honest read more

I had a bunch or jewelry and coins etc, in a box that my parents left behind. It was laying around collecting dust so I decided to bring it in to see if any of it was worth anything. The gentleman named Rob took a look see and I came back an hour later and collected a few hundred dollars! I was definitely going to toss the stuff away and I'm glad I didn't. I guess one mans trash is another mans treasure. But I better not see him on the news that one of my coins were worth millions, I'd definitely leave the country. thanks again! read more

Niles coin shop is a very good place I am new to the coin collecting and silver collecting scene so naturally I am going to ask a lot of questions. Niles coin shop was very patient and explained everything to me with undivided attention. Rob helped me most of the time and made my experience very enjoyable. I have talked with every person that's works in there so far and only had issues with the older guy with the beard was a little inpatient but only one time he's been fine since. i recommend this place i also sold them some old gold jewelry and they gave me the best price. Thank you Niles coin shop for making coin collecting an enjoyable experience. read more

I have sold some coins, currency and other ephemera here, as well as purchased some collecting supplies, and my experiences have always been positive. They are patient and fair with grading and pricing items brought in for sale, and provide good advice about the best types of collecting supplies to use for the items you are trying to protect. Always a good experience. read more

I stopped into the shop a week ago and could not believe the transformation of the shop. I had not been there in months and had not seen the expansion and remodeling. The new expanded shop is nicely done with a marble floor in the front, and plenty of room to walk around and see all that is on display. The counter person was super helpful in providing lots of background information on the questions I asked. read more

AVOID THIS SHOP.......worst coin experience I've ever had since 1979.current owners, rob and mike, are so unappreciative of all the heavy business I've given them over the years. Rob, who is a super jerk, thought he could cruelly mock me and make sport of me unfairly. I asked him to stop, nicely and repeatedly, yet his taunting only escalated. These people do not appreciate your business at all. It all came to a head when the other owner, mike, who drinks liquor while working, bitterly told me to get the " F " outta his store....not because I did anything wrong...no...it was because it was obvious rob and mike struggled when I was in their presence. So, because of their own "Problems " to put it mildly, they would mock me. I have never been treated so poorly in any business experience, ever. That doesn't even say how they lowball you when buying your rare coins. Being offered $25. apiece for 3 gorgeously toned coins valued between $500. And $1000. each is criminally low. Offering $30. Total For 1952 and 1953 proof halves when another local store paid me $110.00??? $2.00 less paid on BU silver eagles than any other local store??? And on and on.....It seems niles coin will pay the least of most local shops consistently. That's been my experience there. And I'm a coin expert. Beware if you don't know what your coins are worth. And how about the game they play....like asking you " how much do YOU want for YOUR coins??? " hoping You will quote a lower price than they would normally pay. Again....I am a professional and they treat me this way.....You can say I feel R-O-B-B-E-D at niles coin shop. Great name, by the way...it fits you well!! When you combine the terrible service with the consistent lowball prices on your rare coins, you can see why niles coin is not the coin shop you would want to deal with......THESE GUYS ARE THE BIGGEST JERKS IN THE COIN BUSINESS. YOU WOULD BE SMART TO AVOID NILES COIN SHOP!!!! read more

I've bought gold and silver here a few times now and love this shop, Rob and the other gentleman with the southern accent (forgot his name,) are both polite, professional and fair. I love to negotiate and get the best price on things, but really didnt have an opportunity to with these guys. Their buillon is already cheaper than Ebay and priced better than just about every other shop in the area. They have also bought coin from me for more than I had expected. All around just good guys. I also enjoy chatting them up about politics and economics which it seems they like as well. A+++ read more

The overall rating for this shop is not fair. This shop is professional, honest and reputable. They have done numerous appraisals and have given good value for them. They have always been nice to my and I when we pop in with a quick question or appraisal. They have bought hummels, an old Japanese rifle and other items at a fair price. Always very honest when something is not worth the time or effort. They are always our first stop when we have questions. read more

I think these guys have got the message from the 2 poor reviews before me. My father died and I brought his coin collection here. It was kind of haphazard and they took their time and explained to me that much of what I had was worth more as metal (silver) than collectible coins. They DID tell me what was rare and worth more and offered me very fair prices. You need to take your time and do a little research with things on some websites or Ebay and other stores but if you do you will find this store fair and above average. I verified that what they told me was correct and for that they are 5 stars! I visited Stamp King on Higgins in Chicago and another local shop and they were not as good as these guys. My advice is be patient and visit once and "cool off" for a day or two so you can verify bids and offers and then come back when your mind is made up. Isn't that the best idea most times anyhow? Thanks Niles Coin Shop! read more

I'm writing this review in part to try to get the average rating up, as I don't think it is at all a fair rating for this shop. I have been in here a couple of times, as recently as this morning. I also frequent several other coin shops in the area. This is currently my favorite. The service has always been professional and accommodating, and the prices are very fair. You can easily walk out of here feeling you got very good coins for your money, unlike several other shops that overgrade or charge outlandish premiums. Having seen with many other shops have to offer has only made me appreciate this one all the more, and I'll be going back many, many more times. read more

I made a deal with one of the workers on the phone and promptly drove to the store. He told me that he would hold the coins for me at the price we agreed upon. I wasted my time and gas to drive all the way to this store only to find out that the workers would not give me the coins for the price we agreed upon. I am a serious silver stacker and ever since this horrible experience I have brought my business elsewhere. read more

I have been dealing with this shop and staff for years and really have never had less than good service.....and have always been dealt with fairly. It's hard to find people to trust and you can trust the the expertise and integrity here. NCS has been serving this area for over 30 years and I have found it to be extremely reputable. read more

My dad passed and I had silver coins. They would not even look at the condition, just told me silver market so my mom said ok. I had other coins that I knew were in great shape and a younger man told me he would give me $120.00 . I said no way . I told him I would keep them then. He got fiesty and SO rude and I told my mom after the older man gave her the money " LET'S GET OUT OF HERE"! Never again!!!!! It was a very bad experience and they tried to rip us off. read more