I love Niles Phone Repair! I used Niles years ago for a screen replacement and was happy with the results. Recently, I needed a new battery for my iPhone. After making an appointment at Best Buy for this to be done, I showed up to find that it would be a 2-3 hour wait. I'm not sure what the appointment did for me? I didn't have the time for this, so I left. It was then that I remembered Niles. Found that he had a storefront now, so I called about my battery replacement. They assured me it could be done. I asked how long it would take. They said about 10 minutes, unless it was busy, in which case it would take 20. Did I need to make an appointment? Not necessary, they said, just drop on by. Came in the next day. Super friendly and courteous, as I remembered, and they seemed a little busy, but I was assured it wouldn't take more than 20 minutes. They also coached me on some battery tips, and let me know to come right back if I encountered any problems. The cost was $9 more than Best Buy, but for the convenience, it was an easy decision. Was in and out in the promised 20 minutes. One thing: they are cash only. I never carry cash, so I had to run to an ATM. read more

Ok, how do I say this? My Iphone 16 Pro Max screen cracked from a heavy leveler that fell onto the phone screen. I needed to replace the screen immediately before my trip. I couldn't get the screen in time through Amazon. Based on the reviews and I went to Niles. The brothers were very nice and replaced the screen for $250.00. In less than a week, the screen started to crack due to dropping the phone which I never had a problem with OEM screen. The phone became hot and the screen wasn't very bright. I couldn't take photos outside cuz it became very dark. Battery drained very fast. I talked to the owner about it and he said that the IOS software update caused the battery to drain and there's nothing he can do about the crack. So I ended up ordering a high quality "OEM" aftermarket screen from Amazon by ReOriginal ($280.00) and replaced the screen myself. BINGO, the screen works the way it should and didn't have an issue even I dropped the phone. So do your research before buying a replacement screen, ask about the brand, and quality. I left two stars (Could've been better.) Sorry Nile and I have to be honest! The photos of the screen is from Nile! read more

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Niles put a new battery in my iPhone for $150. It still didn't work well so I bought a new iPhone at the Apple Store. I was supposed to get a trade in amount of ś225 from Apple but got only $90 because the new battery Niles used wasn't an Apple battery. So I am out $285. read more

Great service and rushed for me. He took the time to explain what happened and how to avoid it from happening again.

I had some screen damage on my iPhone 11 after dropping it. No visible cracks but there were horizontal lines on the display. I figured it was time for a new phone. However, I dropped into Niles Phone Repair. Raed (pronounced Rad) diagnosed it as damage inside the phone and replaced the screen in 30 minutes and showed me the damage that was causing the problem. Works fine now and I'll stop thinking about buying a new phone. It was a great experience, and it is without hesitation that I highly recommend Niles Phone Repair. Reasonable replacement cost! read more

Buyer beware. My son paid $150 for a screen replacement. 2 weeks later the screen just falls out. Took it back and the store owner wanted another $150 to fix it. He would not warranty his faulty work. We can't support businesses like this who rip off teenagers. read more

my phone had internal screen damage and he fixed it but not with an apple screen now my phone overheats like a mf also I know it's not an Apple screen product because the iphone is telling me it's not compatible DO NOT go to Niles if you want to have your iphone screen fixed just go to Apple tbh read more

Excellent service and very skilled, with a genuine appreciation for customers , including quick response and money-saving tips

I recently had my i-phone die do battery problems and panicked because that usually means buying a new $800.00 phone to fix a $20.00 battery problem . The guy at Niles Phone Repair fixed my phone right away , no appointment needed " and was professional , friendly and gave me suggestions on how to extend battery life in the future . I highly recommend Niles Phone Repair in Paso Robles CA ! i i read more

Needed a screen protector for my new phone. Nile was quick, professional and personable which made the experience great. If anything ever happens to my phone I'm taking it to him. read more

Yo! I got my iphone 11 fixed and three days later it cracked. The guy was nice but honestly, It shouldn't crack that easy. That's crazy The most he was willing to offer is a 20/25 percent discount to repair it again. Lesson learned. Go to manufacture read more

We took my daughter's phone in because it wasn't responding to touch. They replaced the screen, which helped. However when we got to the truck we realized it now had lines going through the screen as well as a black mark, defective screen? We weren't able to go back until today (2 days later) and we were told we caused the issue ( in the 20 feet from the store to the truck? ). 'Offered' a $20 discount because 'they'd be losing money'. Wow. How about do quality work or stand behind your work and no one would lose money. We will NEVER come here again. We usually go to secure pro in slo and they are 100% worth the drive. We have NEVER been unsatisfied there. Regret taking a chance on this shady business. read more

Wife dropped a barbell (that's right, a barbell, she's a badass) on her iPhone X, and trashed it. She took it to Niles, it was back to normal, in every way, in less than 20 minutes. $149.00 may seem steep, but it was way less than a new phone. Niles offers a trouble free experience, and she said he had a great, friendly personality! read more

I've been in here a few times. They are always super helpful. They let you know what they can and cannot fix for you. They are quick to do repairs including battery and screen replacement. Pricing is clear and fair. read more

Nile was awesome! He got my phone fixed within the time frame he said and price he told me. I'll definitely be going back.

Great for a fast battery replacement on an iPhone. I waited and took about 10 minutes. He also gave me some tips on what to do so the new battery doesn't lose its power so fast. Things I was doing that made it weaker. Nice guy and fair price. read more

Awesome customer service, honest and reliable with recommendations that benefit the consumer

My cell phone screen needed to be replaced. They did a great job and it certainly was better than having to buy a new cell phone! Very friendly! read more

Nile did some rapid troubleshooting on my iPad, and certainly knows what he's doing! The service was fast, reasonably priced, and friendly. If I have any phone, or tablet problems in the future, it will be my go to place for repair! Don L. Santa Margarita read more

Very professional. Reasonable prices. Great service over all. Definitely come here if you need you your phone or tablet repaired

Very fast and efficient at repairing our phone screens. It's always nice to see pleasant people who enjoy friendly conversation.

Rip off. They only take cash, obviously not paying taxes or declaring income. Charged me $100 to replace a cracked screen. The phone stopped working a week later--I was accused of dropping it/-not true. Charged another $100 CASH. No warranty on their work, no receipts, NO GOOD. Go somewhere else. read more

Fast, efficient and polite. We have used Niles several times and recommend him. My wife is hard on iPhones so it is good Niles is so convenient. read more

Niles is knowledgeable and very quick. I had my iPhone 7 plus and never dropped it until our last trip. Then I dropped it again and it is now my husband's phone. Niles fixed the screen within 15 minutes and put on the protective glass screen protector. Very pleased. read more

Nile went the distance for me to bring a phone back temporarily so I could obtain older valuable data. He spent about 5 days off and on and ended up putting much more time than he anticipated, but still charged me the original fee. Thanks for your hard work! read more

broken phones are a drag!! niles took a late lunch so he could fix me. up with a new screen he also has a bunch of cases and screen protectors to keep my glass fresh!! very fast service and professional job....he works on everything read more

Really quick service. Very friendly and helpful. These guys know what they are doing and they are people you can trust. I would highly recommend them!! read more

Nile has been fixing my iPhones for years. Always does a good job, always does it quickly, always does it affordably. Can't say enough good things about him. read more

I thought I had a broken screen on my iPhone, but it was just a cracked cover. The owner was honest and told me it was a quick fix. I was out in 10 minutes for only $10! read more

Decent price but you walk in and your out in 30 minutes, super nice and helpful this is the go to repair guy right here. Thanks for fixing my phone after countless other places either won't return my calls or questions or just don't bother to go through with it. Consistent and knowledgeable. read more

I went in about a year ago and it was the worst service ever, he changed it for me and I had to go back two days later cause my phone was acting weird and glitching and first he did not want to change it for me until I kept insisting and he told me once he changed it again he wouldn't change it again for free so now a year later I cracked my screen and then went to go get it fixed somewhere else and they told me that on my battery which he wasn't even supposed to touch had some missing screws on it and I had never got my screen fixed anywhere else but with him so that's kind of weird and also oil all over it as if it was leaking and that's why my phone was acting up. I don't know how they manage to keep running their business with what they are doing behind their customers back, rather pay more next time and get a better quality service read more

If there's someone in town you can trust when it comes to repairing your phone, iPad...etc, it's Nile. I contacted many others who claim to be professionals, especially with the way they advertise and market themselves. Unfortunately, they either did not have parts or promised to call back, but never did. How ironic, and some of them have actual shops in downtown. I kind of feel sad for them cause they still have to pay for managing their shops. It's better they find a different hobby. One store actually responded and gave me an appointment, but called me last minute to tell me that I would have to wait for two more days. No wonder why people come to Nile all the way from different towns. I dropped off the iPad and was told to come pick it up next morning. In fact, I got a phone call an hour later to tell me it was ready for pick up same day. Nile's prices were more then reasonable compared to that one store that actually gave me an appointment and cancelled. I would not have minded paying even twice as much for the service Nile provided. Not to mention, it made my little boy's day. Thanks Nile, you're just great !! read more

Ive came here three times to get my phone fixed and every time the screen has broke within a couple months. after the third time, when i went to get my iPhone 8 plus fixed at a professional store they told me that me the screen Nile uses is off brand phone screen and he didn't place it right so the screen was lifting. i went back to niles to ask for a refund or at least work out a deal and he was still going to charge me $100 because its "bad for his business" to give me a refund on the SCREEN he put on my phone. read more

Nile saved my day! I needed my daughters iPhone fixed pronto and he was up the task. Excellent service.

I went to Nile phone repair to get my battery changed, and I went to a different place with actual professionals to replace my screen and they told me that they left loose screws inside my phone and that's why my screen would have a hard time when I would touch the screen.I understand they do it fast and easy but i rather go to someone who takes their time and actually does a good job. read more

I wish I could give this guy more stars! Niles is an absolute pro! He came to my house and had my broken phone working like it was brand new in minutes. He's a cell phone surgeon! I couldn't be happier with level of service he provided, especially on such short notice! Thank you again Niles!! read more

Niles is awesome! My phone battery was only hold a charge for fifteen minutes and he was able to help me get a replacement battery same day. Super easy to work with and fast! read more

Stoped in here while on a work trip because my phone was not charging. The cable kept falling out. I described it to niles and he grabbed a dental tool and picked at the port. Turns out there was a lot of dirt and pocket lint in it. Asked what I owed him and he said nothing. Went in thinking I was going to spend money and an hour get my charging port repaired, walked out in 10 min and met a very nice guy. Hard to find shops/ services like this now days. read more

Niles is the best! My son broke his phone and we were shocked at the prices to repair his iPhone at the Apple store in San Luis Obispo. We saw Niles sign on Spring Street and called immediately. Niles got us right in and fixed the phone while we sat in the waiting room for 10 minutes. What a gem of a person! And reasonable! read more

Somebody who knows what they're doing, finally! Everyone else said I had to send my phone away to have the battery changed he had it in stock and had it done within 45 minutes. If price was reasonable his demeanor is honest and he seems like a real nice guy read more