Despite there being so few hotels in San Leandro, the Hilton Garden ended up being a good…read moreexperience while in town for a friend's wedding. I called to make a very last minute reservation after my original hotel decided to cancel my stay unexpectedly. The staff were friendly and got us into a room with no issues. The rooms were spacious and modern, with comfortable beds, a desk to work from, clean bathrooms, and plenty of outlets around the room. There isn't much of a view from any of the rooms but everything inside was clean and made for a relaxing stay. Parking is available and included in your stay. It's close to the freeway and straddles the border with San Lorzeno, with a couple of businesses nearby to explore.

First time staying at this place and I had a good experience. The hotel is very close to the…read morefreeway, it was very clean, but what I liked the most was how helpful and friendly the staff at the front desk were. I was given a room with a one king bed size but I had requested two beds. They weren't able to accommodate me right away but for the next night they made sure I had two beds. Satisfied with my stay.

Marina Inn is beside: a golf course, disc golf course, putting range, restaurants, marina, hiking…read moretrails, dog park, fitness obstacle course on an island, amazing inclusive playground with even a zip line, several picnic areas with bathrooms, open fields, trees, waves crashing on the shoreline! Wonderful customer service, wonderful breakfast set up, clean rooms, hot tubs!

Stayed there for almost a month. Horrible experience. The rooms stink. The worst thing is the wifi…read more Wifi at that inn sucks. You can barely watch a video over there especially around like late evening. They will charge you extra for parking too.

I just spent six nights in six hotels spattered across the country…read moreI'm sure glad to get back here No hotel is perfect, but let me tell you one thing about this hotel that I think I've taken for granted When you walk in the room, there's a thermostat on the wall You can turn the temperature up and heat the room Or , you can turn the temperature down and air-conditioning the room or you can just turn on the fan and listen to the noise. You can do absolutely positively whatever your heart desires with the temperature. Every day of the year!! Most hotels will only heat or only cool based on the season or the air conditioners are weak and basically ineffective, even at fancy hotels That's one of the things I absolutely love about the Springhill Suites Second to the people

WHY WE WENT HERE: - hotel stay…read more THE LOOK (FROM THE OUTSIDE): - located on Hegenberger Rd, closest to Pardee Dr cross street THE LOOK (FROM THE INSIDE): - clean, modern, spacious (lobby and room itself) - room had a trundle bed and 2 king beds - bathroom was pretty long/spacious as well - there was also a walk-in closet CUSTOMER SERVICE: - because of the concert at Oakland Arena, this hotel was impacted by tons of guests trying to do early check-in (including our group); we opted for the disability room and were given the hearing impaired one - upon check-in we were given a parking pass as well

The Holiday Inn in Castro Valley is right off the freeway on busy CV Blvd, slightly awkward to get…read moreto. Our room was clean, quiet, and comfortable. Everything was in good working order. Breakfast was typical motel morning fare, freshly ground coffee from a machine was good. Parking is tight. All in all a good place to stay.

This is one of the best Holiday Inn Express locations, and we have stayed at quite a few. The…read morefellow who checked us in late last night was delightful. Everything is clean and comfortable. We had a restful night's sleep in a quiet room with in room coffee, plenty of hot water, and a full breakfast downstairs afterwards. The breakfast room overlooks a sunny patio lined with privacy fencing and colorful flowers (there are two outside tables too). The location is convenient to several main highways. Highly recommend.

I leave long reviews, so I apologize in advance! We had a room booked for 2 queen sized beds since…read morethere were supposed to be 4 of us. The week before our stay, a 5th person who had previously said they weren't coming, decided to come. Expected to stay with us of course since they didn't want to pay for their own room. (Gotta love family. ) I called the hotel & explained what was happening & asked if we could get a cot or something so no one had to sleep on the floor. She put me on hold for a brief minute & then told me she was able to upgrade us to a room that had a couch that folded out to a bed. Then told me there'd be no extra charge. I was so grateful! When we checked in & got to the room, the sofa was in a small area with a wall, so you couldn't see the actual bedroom from the front door or sofa area. We saw there was an extra pillow in the closet, but no bedding there. When I told my daughter I was going to go to the lobby & get bedding, she suggested I fold it out first to see if it was made up. Sure enough, all made up with sheets & a blanket. Again, so appreciated! Very clean room, beds were comfortable, basic amenities provided, including a small fridge & coffee maker. Coffee, tea, creamers, and sugars provided. Hair dryer, ironing supplies also in the room with a nice sized closet/hangers. We didn't need them, but I like to include what was provided to help anyone reading this that may. This will be our go to hotel when in this area again. Lit parking lot & a person at the desk 24/7. Which was also appreciated since our uber was coming at 3AM to get us to the airport. Complimentary breakfast. Our daughter said it was "decent", but my husband & I were gone by the time it opened. coffee & tea available in a nice sized lobby 24/7. very much appreciated thing since we were leaving at 3AM! Vending machines also available with sodas, juices & water. (Pricey, but at least available!) pricing was good as well.

I stayed here last night after a great day with my Cal Berkeley Haas Forum group. The price was…read moreright and staying in nearby Alameda piqued my curiosity. It was also an easy drive from Rockridge (where we had dinner) and conveniently located right on Webster. Negatives - None +/- - Check in was a little slow due to a short line and a lot of chatter ahead of me. - Just OK shower pressure with long water warm-up. Positives - Convenient Parking in what seemed like a safe neighborhood. - Decent free hot breakfast. - Clean and comfortable room, with separate sleeping and Livingroom areas.

I called didn't even book yet, asked a simple question do you have a fridge with a freezer. I have…read moremedication, that requires it to be cold with an ice pack. And the lady, snapped off saying i told you yes. She sounded very upset that I bothered her, hopefully she's nicer to the next person, that has a question.

This place is terrible! The lobby reeks of hydraulic oil and weed! The furniture is older and has…read morelots of scratches! Pillows were terrible. Not firm at all. Bedspread was old and had cigarette burns. I've stayed here several times because I have family nearby and their rates are reasonable. They don't have irons in the rooms and lack toiletries. I asked for extra towels and was questioned about it. I had an emergency at home and had to leave a day earlier. I was told by the woman at the desk to let her the day before. I did and she told me she couldn't do anything because I paid through Expedia. I called Expedia and they asked me the name of the person to talked to earlier. She refused to give me that information and said, " You don't need to know! They know who to talk to!" I informed Expedia and was told Expedia would call. I asked to check out and the woman took my room cards and said, " We don't give you check out receipt!" She walked away! Rude! I would give it a minus 5 rating on customer service. The only good thing about this hotel is the grounds are well lit. I would not recommend this place at all! Don't go there!

01/28/26 Just did an…read moreovernighter. The check-in desk is small with just one person checking guests in. The hotel has 4 floors so I would assume it's not crazy busy all of the time. I walked into my room and all the lights were on. It was night time when I arrived so I'm glad they were all on. You need your room key inserted into this slot by the door to keep the entry light on at all times. Room has a fridge, microwave, dishes, utensils and sink. The room itself is a good size and very clean. Bathroom has a stand-up shower. Hair dryer provided. They have complimentary breakfast and free wi-fi. Loved my stay and wish I could've stayed longer. Overall 10/10

Terrible front desk service. Obviously the front desk person hated her job and was quite rude. We…read morereserved a first floor room and rechecked online for a paid for room when we arrived at the designated check in time it was rented to someone else. The desk clerk acted like it was our fault. Totally unacceptable behavior

If I could give this place ZERO stars, I would!…read more I recently stayed at this location and unfortunately, my experience was far from pleasant. As we were checking out, I discovered a live bed bug in our room. I reached out to the corporate office, and they assured me the hotel would contact me within 2-5 days. However, I never received any follow-up from a manager at the location. The lack of communication and failure to address this serious issue is beyond disappointing. The presence of a live bed bug on the day of checkout is unacceptable, and the hotel's disregard for guest concerns is alarming. I would highly recommend avoiding this property until significant improvements are made. I certainly won't be returning, and I'm left questioning the standards of this hotel chain. If you want to get bit by bed bugs, go here

I am torn on this review, because I use Best Western religiously when traveling for pleasure or…read morebusiness. This hotel offered what I liked: good rates, great location central to freeways and attractions, and easy access and parking - no long walks to distant rooms! However, having stayed here a few nights I can also say that the staff at check-in was excellent, and the check out staff as well. Very professional and friendly. The rooms are large, the amenities decent - limited breakfast, pool and spa, fridge in rooms, and they place inside the rooms and in common areas was quite clean! Plus I treated myself to a room with a jacuzzi! Very nice after a long day of hiking at Lake Chabot! Soooo . . . why 2 stars? I did not sleep at all those nights! I wondered why a hotel would provide commercial grade earplugs on each nightstand, and now I know. The freeway noise from 880 - which is literally a cyclone fence away - is consistently loud at any hour of day or night. And the windows are not double paned, of course which might help. I have never heard such noise in any Best Western, so this really was unexpected by me. I am not even sure which rooms would be quietest. In any case, now that I know this I would likely NOT stay here again unless I was really in need of good rates and location. A catch-22 to be sure. Otherwise, a nice property - lots of contractors staying here (probably attracted by location and rates, as I was) but they were not a problem. Didn't see any couples or families, come to think of it . . . a working man's hotel! So, beware of the noise and make a balanced decision in staying here - I may try another wing and room and see what happens.

Decent property in the mid-range of Hilton family of hotels. The site has simple access to major…read morefreeways (roughly, a 5-10 min drive) and even though it is on a busy street, the rooms are quiet at night. Ample parking with wide spaces although I was unpleasantly surprised that this hotel, like so many others in the Bay Area, recently started charging a fee for parking (as of Oct 2025, $7/night). This applies even to the highest level of Hilton HHonors program members. While not an exorbitant amount, it still smacks of the kinds of ridiculous nickel and diming that many hotels engage in recently. Otherwise, my stays here are usually pretty restful, with a diverse selection of nearby dining options, clean rooms with more A/C outlets than most hotels in its price range, and fairly modern decor.

Arrived around noon and was hoping for an early check in. The lady at the counter was very nice and…read moreshe accommodated. The room was clean and the sheets and pillows smelled fresh. What more can you ask for.

After spending two previous weeks in a Best Western, we came to this one so that we could catch our…read moreflight out the next morning. They actually had a room ready and let us check in one hour early. To keep this review brief, I decided to just give the pros and cons and add informative photos. Pros: comfy king bed, big closet, large safe, microwave, fridge, keurig, quiet room, open balcony, San Francisco Bay Trail below our balcony, large bath with separate shower, Exercise room with no free weights, Quench water machine, EV chargers, snack/drink machines, morning breakfast/coffee served (worth skipping). Cons: No USB ports in the room?! Hotel is fairly close to the sketchy side of town (homeless camp 200 ft from hotel). No cold bottled water for rewards members, no pool, no airport shuttle, carpeting instead of laminate flooring, paid parking, our thermostat was really glitchy and would not work. Added benefit: your hotel key gains you access to the Executive Inn and Suites next door. There you will find a small pool/hot tub. There's also a small bar that opens at 5pm (happy hour 5:30-7:30) and you can order food as well. A Monday night stay was $325 and they charge $17 a day to park in their lot next to Hwy 880, not in a garage. I thought the rate was fairly high considering it's not the closest hotel to the airport and it's in the sketchy part of town. Check out the photos.

Really scary neighborhood, if your room location on the ground floor, you will not be able to enjoy…read moreyour stay