It's been a while, but I remember going here as a first-time customer, when they were offering a…read morefree deep bikini wax in addition to having another service. I arrived on time for my brows, but the technician was late taking me back to the room. So late, in fact, that she told me to get off the table before my free bikini wax because, "my next client is here." Typical South Florida BS customer service. She took ME back late and the next client must have been a friend or something. As I mentioned, it's been a while so hopefully staff is learned about customer service since then.

Called to make my first "free" appointment as advertised on the website and confirmed over the…read morephone. Upon check out receptionist said that didn't exist but could give me 50% off. Not wanting to be difficult I said OK, after proceeding to pay midway through transaction, I was told I had to Zelle for payment. After zelling receptionist, then clarified the payment I just sent for Zelle was for tip and not for the service. At this point, I was annoyed and found on their website the advertisement where it shows first wax free. She says OK but can't do anything about the fact that I just tipped 50% of the service. The company should really find themselves someone who is knowledgeable of the promotions offered by the company itself and can focus on one customer at a time upon checkout instead of trying to answer the phone and schedule other appointments while doing so.

Ive been coming here for years now! I can't say enough about Luis the front desk person! He is just…read moreso efficient, accommodating and kind! Just had a brand new waxer, her name is Leonor. I am amazed at how thorough, fast, knowledgeable, has great techniques, is full of great suggestions and helpful! She's a KEEPER! What a FANTASTIC ADDITION to UNIK WAX CORAL GABLES LOCATION!!

Love this place wax is good for sensitive skin very clean and employs are very friendlyread more

Very pleased with this location and the ladies here! My second visit since relocating, Yosmary…read moreprovided great service and was very nice and made me feel comfortable. Afterward I talked to Lia at the front and was also very helpful and nice getting me setup with new wax passes for my frequent visits. Highly recommended!

I was waxed by Nicole who carefully and diligently removed hair from face, thighs and other areas…read more She did a great Job defuzzing me. Thanks! I also bought products from this location - the wipes to use after waxing to prevent ingrown hairs from creating a problem for me and the exfoliating peeling gel that I apply sparingly to my face and rub in circular motions to remove dead skin from my face.

If you've never been to EWC, your first wax is free. You'll need your ID. You could choose from…read moreeyebrows, lip, and bikini line. (I believe these are the three you get. Don't quote me) I've been coming here for a couple of years now and I've been coming to the same Waxer for over a year now. I've decided to not be selfish and tell the world about her. (I know I'm a bit extra but hey, if you're not your people's hype man then are you really their people? I think not) Please don't think because I know her and go to her my opinion isn't valid because of the history. I don't sit here and brag for anyone that isn't good. Like everything in life, you have to try it a few times to know exactly what you like and how you like it. For some the fortunate ones, they hit it head on the first time and for others, well, you have to keep trying and I feel that's how it is when you get wax. Everyone there does a good job. You just have to find the one that does the perfect job for you. Jessica hands down is the BEST of the BEST at what she does. (Pinecrest Location) She will make sure you're comfortable and will talk to you while you're in there. She's funny, easy going, an all around great time. She's extremely picky and that's important to me. I like knowing that I won't walk out of there with a chunk of missed hair down there. Get this, she even gets a napkin and damps it to apply right after she pulls off the wax. Like.. who does that? No one that I know of. I would recommend her now and forever. She enjoys what she does and it shows in her work. Plus, between this review and the readers soon to come, she's level red. Red could mean a lot of things but in this case, Jessica is on fire. RSVP her, you won't go wrong. Happy Waxing.

Would not recommend. I've been to this location several times because it is the closest so it's…read moreconvenient. However the service has never been great. There has always been an issue, mainly with the quality of waxing. I've had to go back on 3 different occasions to get my waxing redone because the waxer missed hairs rushing through the service.

I made an appointment for upper lip and cheek wax with Maritza. I'm not sure who my appointment was…read moreactually with though. My face is burned and the waxer left strings of wax on my face and my clothes. I was given a cold pack but told to be careful because "cold can cause burns, too." I sat in the lobby for 40 minutes hoping the redness would go down. It did not.

Maritza was so sweet and professional. I'd rate normal Brazilian wax pain at about 8/10 at its…read moreworst. This experience, however, was a solid 6/10 as far as pain. I couldn't believe it. I have no idea what kind of wax they're using here or what special trick she's aware of, but next time I'm in Miami she will be seeing me :) 50% off for new customers as well. Very clean and other staff were friendly.

I've been coming here for about 3 years and haven't looked back! Leslie always makes this…read moreexperience very comfortable and sometimes I even forget I'm getting waxed LOL. Leslie and Ysa are a dynamic duo! I always feel at home whenever I'm there. To say 10/10 is an understatement. I HIGHLY recommend Neat Waxing!

OMG! Nirvana! This is THE place for all your waxing needs and then some! Isa and Leslie are a…read moreGodsend, simply spectacular! The place is an absolute gem and the ladies are the definition of customer service. Very peaceful, relaxing, spa vibe. You get 30% off of your first service on top of their already incredibly reasonable prices. We are saving it as one of our must go to places and so should you. I almost forgot to mention that it was painless:-) and last but not least, I'm confused why it shows a 4.9 because they are total perfection in my book!

Ana is amazing. She's kind and intentional with every service. She always makes sure each wax is…read moreexecuted with high standards. Every time I get my eyebrows done, she provides care and expertise. I've been going to W Studio consistently for the past 2 years. Again, Ana is great.

I went for my eyebrows today. The woman who answered the phone was very polite, and they were quick…read moreto respond. I asked for an appointment that was at a later time and was called back to let me know they finished early and I can go earlier if I was available. I took the earlier appointment. Anna was my technician. She was very meticulous; I have been getting my eyebrows waxed for the past couple of decades, and she was more accurate than anyone I have had before. I am looking forward to revisiting them.

So there are bathrooms. It's a small plaza but has parking in front. Not tons of parking but…read moreparking all the same. From the outside it does not look the best, but I promise you to give it a chance. Laura is lovely and perfect amount of talking. Very sweet and makes you feel right at home. There's good music playing and my service (Brazilian wax) was done quickly and efficiently. I have been to several other waxing places all over the Fort Lauderdale and Miami area, European wax center had me having to pay for someone else to re-wax because they literally missed 40% of waxing. It was ridiculous. And natura spa but after trying several estheticians there each one either left my scarred from the wax being too hot and ignoring my requests to cool it down, or they left behind many patches. And that is just to name a couple. Laura did a perfect job. Quick job with waxing and very low pain. Which I've learned means you have a good esthetician that knows your growth pattern. But she did a flawless job. Definitely recommend. A lovely experience. Best job I have yet to have done! I definitely recommend her.

Laura is the best of the best!! She is gentle, makes you feel so comfortable and idk how she does…read moreit but makes it less painful!! The vibe is immaculate, she is the one! If you need any waxing done, please don't think about it. You will not regret it and you will find yourself coming back for more!

I absolutely love getting my brows done by Rocio Bonnen at Anastasia in Aventura Mall! She is…read moreincredibly talented, professional, warm, and always pays attention to every little detail. My brows come out absolutely beautiful every single time! Rocio truly knows how to make you look and feel your best. I always leave feeling fabulous and confident. She is simply the best! Thank you, Rocio, for always taking such wonderful care of me! Highly recommend her!

They taught me the way to have my eye brows. Great service…read moreand I would recommend them. To keep those eyebrows looking good.. I did buy some of the pencils & creams they sell.

Yani at the last chair of the nail salon is the girl to do your nails with. Highly recommend, she's…read moredetailed oriented and does her job

Had such a great experience here! The salon was clean, relaxing, and everyone was very welcoming…read morefrom the moment I walked in. My nails came out beautiful -- exactly what I asked for. The attention to detail and customer service were amazing, and I really appreciated how patient and professional the staff was throughout the appointment. I've gotten so many compliments already! Definitely coming back and highly recommend this place to anyone looking for quality nails and a great atmosphere.