I've been a loyal customer since Nirvana's soft opening, and while the staff remains friendly, the "higher-up" corporate decisions have broken my trust. I've watched prices climb and policies shift until the community soul of this place vanished. The final straw was a new $25 minimum for online orders. After years of supporting them with my hard-earned money, being told my smaller, consistent purchases are no longer "worth" their time feels like a slap in the face. It's clear that individual loyalty doesn't matter anymore. I won't be spending another cent at a place that has traded its heart for a corporate bottom line. Jose Burton read more

Excellent service and the employees are always great. I go almost everyday and I really enjoy myself everytime.

Great place, an the service provider was awesome, thank you. Jasmine. The choice were great.

They let employees cut in front of customers, 50 of them. Then kick me out when I bring it up. HORRIBLE DISPENSARY WISH I COULD RATE IT A 0 read more

#1 no medical discount #2 ONLINE PRICE NOT HONORED #3 BOUGHT REVIEWS when they open they tell you to review for a free pre roll #1 prime leaf gives double rewards point to medical patients #2 ordered cookies 40% with bank pay told me it could not be honored because they dont know how to do there job that it was accidently posted no apolagize for waisting my time for there mistakes that was the manager that told me They hire people that been fired at diffrent dispensaries this location feels like im going to a drug dealer for the first time never know what your ganna get read more

Nirvana Cannabis - Tucson - Didnt honor own receipt looks like half there crews on somthing else - Cannabis Dispensaries Near Me - Tucson, Arizona

Always have great deals and prices, but run out of items that are on special very quickly.

Jordan is a terrible manager there, everyone has 0 customer service honestly, but Jordan tops the charts. Imagine being the manager there and having more attitude than your younger workers saying it was a hippa violation that I was listening to someone talk my camera and microphone were NOT on. Yall need new managers in there. To one, train their employees correctly so an incident like that doesn't occur again because when I showed the security I didn't have my camera or microphone on they didn't say anything they said ok, and two have better customer service "hope you have a better day" like girl I hope you do too. Or "that wasn't so hard was it" like bitch?? That was a work meeting I needed to be listening in on, on my only day off my only Fkn chance to come in and grab what I needed. someone didn't get laid that's forsure I asked to speak to a manger obviously not trying to talk to her and she tells me "I'm one of them" like girl get me someone else??? Provoking me and expecting me to not raise my voice as I'm talking to her and she walks away? Yeah fuck this place and I'm telling everyone I know to never fw this place. Get new managers lmao read more

So i never have had an issue here until know they close at 12 midnight I get out of work at 11 got out late was rushing over there to get some to relax I was 15 min be for they close security told me they were closed already they should put the closing time at 11:45 or 11:50 not 12 if they are not going to respect the time of closing and turn down customers before closing time ‍ read more

Been there a bunch. A lot of the employees know me by name. If I have an online order and I want 2 instead of 1 when I get there, why would Fabian make it a problem and say management has been making it a problem and told me to get in the walk in line next time, and I told him if it was a problem I can just go get in the walk in line now? I don't understand the hostility over just adding onto an online order. I get he's probably having a bad day. read more

I already dont like that they dont take medical but they messed up my first online order and gave me a wrong item i let it go but this time i put and order online and they never got back to me so i guess so yea i wont be returning read more

Shit dispensary, never answers the phones. The 1 only time they answered i asked if they sell The Turn Pod pack with a Pod combo and the person on the phone said no and hung up immediately, I wasn't even able to follow up with anything else after. My most recent purchase was terrible as well, there was a Special on there website for BOGO live resin disposables, but when I asked for the deal they gave me distillate pens instead after I tried to make sure with the incompetent bud tender. I of course came back in to complain and get my proper items and the bud tender I originally talked to said " we always have shit on there that we don't have" these people are the bottom of the barrel for buying weed. Id honestly recommend a street dealer then these clowns. I would've definitely put a report to Arizona Attorney General's Office for the bait and switch. If you experience this Report it, its illegal! read more

Nirvana Cannabis - Tucson - Deal I originally came in for - Cannabis Dispensaries Near Me - Tucson, Arizona

The so called manager gave me the wrong product. And refused to fix it. And it hadn't even left her register let alone the store. She said as she gave me the wrong product and claimed she couldn't fix it because she already took my money. read more

Do not go here. They will give you one price online and it will be higher in store and they won't do anything about it. Absolutely terribly customer service from everyone . read more

Service isn't so good there's always long lines , weed tender doesn't inform any deals or advice on anything. Prices are .

this is the worst dispensary in Tucson. Bad service and disrespectful, employees and manager. so I when to this dispensary yesterday on mothers day and they had a deal going on for 3 1 grams carts for 30$ but they didn't give me tha deal and when I seen this. they would guve me my money back and the manager came and was being disrespectful don't go here they are rude and its a scam they are taking your money and giving you what they want. Attention. don't go to this dispensary it's in a bad area and they always have people outside it's scary and the security guard don't do nothing all day but get high on the job‼‼‼‼‼‼ read more

Actually, the first time I went there I had a good experience. This time, they literally cut me in line. I didn't mind that much about that. When I was called up, my order was switched. I didn't get the discount or the amount of product. Plus they seemed kinda shady. read more

On the 25th of February, i went to this location which i found to be pretty cool. As I was sitting there, i started to get hot and flush, it smelled like feet, ETC ETC. It was very hot in this location. I did ask about what was going on, no cooling. If you location is wanting clients, i suggest you get some air, people will start passing out. Mangers and owners, do not dismiss this review. Thank you read more

I HAVE HAD MORE FUN GETTING BUSTED BY THE POLICE WHILE BUYING WEED!! I finally gave up and sat on the floor while in line because I have arthritis in my back and cannot stand for that long. That is why I get a medical card but they DON'T EVEN HAVE A MEDICAL LINE! If you have a medical card because your back actually hurts don't go there it will only hurt worse by the time you get through that line. Also I found it near impossible to order online. After 3 weeks of trying I thought that I finally had it figured out and went in to pick up the order but after I stood sat in that line for that long they still didn't have it ready. Then I found out that even though their website says that they take debit cards but they actually mean is that I had to use their ATM machine because their desk card rear was "down". I'm sure somebody wasn't getting a kickback from the ATM owners while that was going on. WHAT A BUNCH OF INCONSIDERATE CROOKS!!!! read more

Extremely understaffed. They make you check in and wait around in the store while you wait to hear your name called to be next in line. This system fails quickly when there's around 20 people waiting and it's unclear how long you're going to be waiting. There's systems that other dispensaries have implemented like an online order line, a walk in line, and a medical line, which works very well and they need to do. This place really sucks to wait at man read more