I bought a facial package at Nishimura Facial Spa and it's become my favorite monthly self-care ritual ‍‍ I love coming here to schedule intentional me time--it's so relaxing, calming, and always leaves my skin glowing The space feels peaceful and pampering, and every visit feels like a little reset for both my skin and my mood Highly recommend if you're looking to treat yourself regularly read more

I have been here for facial 2 years ago, it was good, last few days I received a message from them and said I still have unused facial session available, I asked how many times I have they replied " 5 times" with a photo of the chart. So I scheduled a facial appointment and liked it, then the front desk girl stopped me before I left and told me I only had one session which was the one I used today, I asked " when you messaged me you said I had 5 facial sessions left!" She said " Oh someone must mis calculated, now you finished all your sessions. We have new packages you can purchase ." I am confused " How many sessions do I have left? " Why suddenly changed from 5 to NONE? Or they told me I had 5 to just get me coming in and sell me some new packages?! read more

My experience was uncomfortable, I had a Groupon to redeem, they asked to see it so I brought it up on my phone and handed it to her, the front desk, clerk clicked redeemed, and then told me that the coupon had already been used if I could prove my purchase or receipt, I mentioned that you just clicked on it and redeemed it that the date was there to prove it, so it was a hassle at check-in, I had laser treatments that the hair stuble returned within three days, do not recommend read more

I've been coming here for facials for a year now. Very beautiful space and professional services. Managed to get a great package deal from a friend referral. They also have gift cards to help make prices more attractive. Staff typically aren't pushy but they do have a lot of products to sell so just be direct about what you need and want. read more

It was unfortunate that I didn't get the chance to try this spa considering their amazing reviews here, Google & Groupon. The first day of texting left a bad taste in my mouth but I still wanted to give it a try due to the possibility of a language barrier. The second day, I was working on my schedule and remembered a meeting that I had and asked what their grace period is. I only felt an attitude because I purchased off Groupon and this is because I mentioned it in the beginning & they asked to not pay at the store. I didn't want to do this because I have seen reviews of mischarging people. I blocked and didn't even cancel, I feel horrible but let's be kind to customers when they are trying to book. read more

Nishimula Medical Spa - Skin Care Near Me - Costa Mesa, California

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Microneedling went very well! Linda was very thorough. And it wasn't just microneedling but also coupled with a cleansing, numbing cream, and half scalp massage. Just say yes. read more

This is my second time here and I feel so hydrated and refreshed. My face looks so much more glowy and supple. The beds are heated which is awesome. Very kind staff! Feeling great :) read more

Had an amazing experience, had a microdermabrasion facial. They give you a full neck and face massage.

I've been going here for a few years and would get a facial once every 3-4 months. They did a really good job early on but I feel they might have changed management bc things were not as great anymore. I found that technicians I got were a hit or miss and the quality wasn't consistent. Some would do a nice job and others barely used any of the fancy instruments on me and did one or two little extractions even though I knew my pores were more clogged than that. Also, they were always constantly trying to reschedule last minute which was annoying after I already made an appointment a month in advance. Other than that, the facial deals are fair coming out to ~$80/facial but idk if it's worth it if the service is subpar. read more

Very professional, super elegant and looks high end overall. I had a microdermabrasion with Hydro facial, and I could already tell the results look amazing! The staff is very knowledgeable, and answer all of your questions appropriately and also make very good suggestions. I will be uploading photo of after my procedure. read more

Very professional and best facial I have ever received! I have done the hydra facial and the tightening and both have had amazing results! My favorite place to relax and feel renewed! read more

Facials are amazing and rooms are very clean and comfortable. However, it feels impossible to reschedule, cancel, or schedule an appointment by phone or text. no one answers the phone and no replies to your texts. If it's your first time texting them to schedule, iMessage will potentially send your text to junk. read more

The best facial I've ever had. Would keep coming back to this place. I got a groupon for the 90 minutes facial and got scheduled right away. The ambience and service was excellent. read more

It was my first time here, I got a hydra facial with a 24 karat mask. The person I got was gentle and checked in to make sure everything was okay and comfortable. The service was great as well. read more

Had my facial today Kathi and Erin were so helpful! They provided great customer service and support for their client! I love how they genuine care for the customer and not trying to push the sale so much. I would recommend their service to anyone! read more

This spa is very nice! It starts with a stop at the reception desk, where they are very polite, helpful and kind. The uplifting massage which I had was a deep moisturizing experience in which my skin felt softer and glow. It was very relaxing. The aesthetician was gentle and had just the right touch. read more

I'm not local to this place, but I travel either every month or every other month to Orange County. I wanted to look for a spa that was an easy drive and specifically a Japanese Spa. I was looking for the Nano C Whitening Treatment, but it was not offered at this location. I am hoping that they update on their website soon. Since it was not offered I was considering both the IPL treatment and a Deep Pore Detox. Prior my visit Evelyn was consulting me on the phone and through text. Thank you so much for being so patient and thorough with me through the whole booking and follow up as well. Parking - Easy to park and very spacious due to it being in a plaza. Inside the facility was very clean and nice. I asked to have a skin analysis to see what my problem areas were. Keep in mind they will take a picture of you, so you might want to close eyes as its super bright. The lady recommended the two treatments I mentioned earlier in this review which was the IPL treatment and Deep Pore Detox. My areas of concern is redness on my cheeks and just blackheads in general. If you go here regularly, just get the skin analysis done so you know what your concerns are. And plus to check your progress on your skin care goals. When you go in you receive some garments to wear on the bed so you can get comfy. My treatment was done by Vivian, and she actually went through everything she did during the process. She explained each step which was helpful since I tend to be quite nervous. The IPL treatment didn't hurt at all. For me it was quite cooling to my face and I liked it! My complexion did improve and its less red than normal after looking at it a few days later then a week later. I know its not a one and done thing so I'll try it a couple more times. The price was nice as well. I think any higher will be too much for me but for both treatments it was pretty good and I'd consider going regularly for it. While using the facilities I did not ever feel like they were upselling me. So I know people prior had a negative experience but I think I got the opposite so they are definitely reading the feedback. Everyone was super sweet and kind! I'm coming back in June so I'm excited :) I think the feedback I want to provide is: - I'd like to see online booking - It would be nice to have better ventilation or an option for cold air to come in my room. The blankets were super hot, I was pretty much sweating in there a bit. - Maybe different music to play? I think the same track is playing consistently. - Will Nano C whitening be available? read more

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My beautician, Luna, did such an amazing job!! I did the V-Mommy Facial because my face just doesn't know how to retain moisture ‍ I absolutely loved this facial and will be coming again! read more

Nishimula Medical Spa - Skin Care Near Me - Costa Mesa, California

I came here for a micro needling session. The place was very cute & aesthetic. However, what I received was NOT a micro needling session. I have gotten one before, from a different spa. I know how your face looks and feels after. They gave me a facial but charged me for a micro needling session. There was a language barrier but the receptionist knew what I wanted, I confirmed with her. Very disappointed, I will be contacting my bank and letting them know this was fraud and not what I wanted. Never coming back. read more

I originally purchased a Groupon for a hydrafacial and this spa exceeded my expectations.... Everyone is so nice and welcoming and the spa is very clean! You get the best facial massage and deep cleaning . I am glowing after my facial . I bought a package after , it was that good . I definitely recommend anyone to try this spa. read more

After one week of getting my nails done at Nishimula, I have two broken nails. Went back to the store, and got asked to pay additional $20 to get them fixed... absolutely not acceptable read more

Nishimula Medical Spa - Nails - Skin Care Near Me - Costa Mesa, California

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Coco did my hydrofacial with IPL and it was AMAZING. 10/10 definitely recommend everyone to come here for all your needs! They also do pedicures which is nice . It's beautiful and relaxing here highly highly recommend ! read more

I loved the service it was amazing! I feel so refreshed! Highly recommend this place!!

I've been to both locations (the newer one is Costa Mesa, but there's one location in Rowland Heights as well). I couldn't find the location and was running late but they were so courtesy and was waiting for me. They escorted me to my room and I immediately changed into a robe. I purchased a 3 facial package and they basically just pick items that your skin needs. She said my face needed a little brightening and something for my pores. I love that it was a relaxing experience; I don't like chatty facial workers and she didn't ask me a ton of question and just got started. Even though I was late, she performed a full 60 minute facial. It also included a neck, shoulder and brief scalp massage. They spend about 5 minutes on extractions depending on your need. I didn't get forced to buy more packages which was nice. They also have GROUPONS available, so definitely check out if you are looking for a good facial experience. read more

I bought a groupon voucher and went there for gel manicure and pedicure.it was half an hour drive for me, I went there and after two days, three of my nails came off! I showed them the picture and they said come back and we will fix it for you and in the future we will give you one free session. Next time when I went there, they refused to give me free service despite showing their last time messages! Also talking in chinese in front of customers is rude!! The photo shows my nail just after two days! I have also attached their message regarding doing free nail for me in the future! read more

Nishimula Medical Spa - Skin Care Near Me - Costa Mesa, California

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Nishumula seemed promising, but was a huge disappointment. I called 1-2 weeks prior to book 3 facials since I'm not from the area, and the person who took my call seemed pleasant. She took a deposit for $50, which was understandable. The receptionist charged me $128 per facial for 3 deep pore detox facials, with my deposit deducted from the total -- online it's only $88?? Over my initial phone call, I was informed they had new client special for all facials. So why am I being charged an extra $40 per facial? The receptionist offered add-ons, but given that she was already upcharging me and I had booked a deep pore detox facial, I didn't opt for it. The bedding smelled like it hadn't been completely dried/still damp or hasn't been cleaned in a while. During the facials, the estheticians would wheel the carts in and out of the room and leave us hanging for what seemed like ages. It was incredibly disruptive to what should've been a relaxing experience. Facials only consisted of a cleanse, facial/neck massage, minimal to no extractions, and a rubber sheet mask. Where are the deep pore facial modalities? It felt like a basic hydrating facial. The estheticians also don't talk to you or explain what they're doing. They just wheel their carts in and get straight to it, making the experience feel factory like. Definitely not worth a single dollar, given that I pay $140 at home for a microderm and enzyme facial. On top of that, the service was inconsistent. My mom said her esthetician forgot to massage the other half of her face! She said it felt like someone just finger tapped her skin. I was surprised since we were in the same room, and I had received a neck/shoulder and light arm massage. Disappointing, I'll never be back and my sister who lives in the area won't either. read more

Excellent service! My Microneedeling was relaxing and it looked great! Great experience

I came here with my boyfriend for my first ever facial and it was an amazing experience! May and Jia took care of us very well and gave us massages as well as our normal facial. Very relaxing, great ambience, beautiful space, and my face felt so good after. I'll definitely be back :) read more

Nishimula Medical Spa - Skin Care Near Me - Costa Mesa, California

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I've gotten two facials with IPL so far. Two different estheticians, both great, and very friendly front desk. Great prices too.

I have went here this past year and absolutely love it. I look like a new person when I leave and they are very thoughtful with all the massages, head rubs, etc!! read more

Words cannnot express how gorrible this place is!!!! Had a review before which was being turned away when arriving as they forgot to book me. They compensated me with an upgrade for deleting the post and now I regret it because I did delete it and they booked me and I never got my facial. This time was even worse. They checked me in then I was laying in the room for an hour waiting for my facial. I then wandered around looking for someone and now one was around. I finally just changed back into my regular clothes and left. Very very upset since this is the SECOND time. I feel more stressed being here once again. On top of everything the receptionist ignored me as I wandered in front hoping she would see me!!! Sooo upset and woul NEVER return. I an not one to argue or speak out but this is just beyond disrespectful. Not sure how long they will last in Newport with this type of service. I hope no one has the same treatment as I had here read more

excellent service and very clean spa with welcoming staff .i would definitely recommend this facial spa

I had such an amazing experience with Vivian. She was so kind and gentle and made sure to regularly check in on how I was doing. I would 100% recommend this place! It's super cute and clean and I left feeling amazing with beautiful glowy skin. Thank you! read more

She said her name was Yumi. She is the rudest person you will meet. She upsells any chance she gets and does not care about the customers at all. It is feerible that a spa is suppose to relax you but the pressure by this rude sales/host is unbelievable. Value your cuatomers!! read more

They do not take phone calls, only text. Took me two weeks to get an appt scheduled due to texting. I paid for a 75 min facial and they completed it in 60 mins. She left to go eat lunch, I had to interrupt the ladies eating to ask why my appointment was cut short. I was told because my face was so clean and it didn't require extractions. She finally said well do you want me to do an arm massage? I also arrived for my appointment and they asked me to come back in 45 mins. I was paying for a sitter so this made my facial more expensive. Also, I found it odd that they do not apply sunscreen or make it available prior to leaving. A skin care salon should make sun damage prevention a priority. read more

This environment is really good and comfortable. I did the facial and they also add a little body massage too! Highly recommend! read more

My skin is so much better now with Nishimula. They always go the extra mile with their service! If you ever go, look for Vivian!

They were doing so well and they switched the owner. From that moment, no matter how many times you tried to call them, they never picked up! I miss the old staff who always gave me a call back whenever they saw a missed call! No idea whats going with them, but the new owner does need to change the way they manage this place. I am going to switch to a different place even though I have been a customer for almost 2 years! read more

received Hydrafacial and Hifu by COCO and my goodness was the experience incredible. worth every penny. the service at this spa is exceptional! best facial I have had in my life by far. i usually get my facials at equinox however i will only be going here and seeing coco now. truly amazing place! highly recommend! read more

I was referred to Nishimula through a friend and the moment I arrived I was greeted with smiles from Evelyn and Vivian! Vivian was my esthetician and the whole experience was super relaxing. She gave the best massages and I came out of there glowing! The location is very clean, plenty of rooms, and there is also plenty parking. Definitely will be coming back! read more