Debora was amazing! She kept us all calm and dealt with the lice removal very professionally. She came out same day, which was great because the kids were due to leave for summer camp the next day. She gave us sooo much information about how to keep lice away once and for all! It's way less work than traditional lice treatments, and more effective. Better yet, she wasn't selling anything extra. She threw in some hair tips too! We're about a month and a half out with no problems and no reinfestation because we followed her instructions to the letter. I told my hairdresser about Debora, and highly recommend her. It's worth every penny. read more

Buyer Beware! They tried to charge me three times what was quoted over the phone. Showed up late and very rude in front of my child. I regret ever letting them around my house or child, never again! read more

If you have lice, don't bother trying to get rid of it yourself...save the time and money and just call. She is terrific with kids and teaches you how to spot and treat after her initial appointment at the house. As for answering the phone, remember, you are the one totally freaked out with lice and want them gone. Take a deep breath, give her a call and leave a number. She will definitely get back to you and you can be lice and nit free! read more

Thank you Debora for helping my son with the lice he had! Debora is kind and friendly she got all the lice I highly recommend her!

Deborah was wonderful! Came in on a last-minute call, was informative, professional, totally nonjudgmental, very kind, understanding, and super helpful. After another suspected lice outbreak in our house, before we poured more chemicals on our scalps again we decided to call up Nitbusterz to get checked by a professional. Deborah did VERY thorough lice checks on my grandmother, my brother, and myself, and found that we were all clean! (THANK GOD) And it all took less than an hour -- she was prompt, efficient, and very sanitary the entire time! She gave us loads of info about lice and an amazing nit comb with our service, and even helped us figure out where the cases of itching might have been coming from this time around. I would HANDS DOWN recommend Nitbusterz to anyone facing a potential lice infestation. The expense is so worth it -- to eradicate those buggers and for some peace of mind!! Thank you Deborah! read more

Our nanny thought she may have seen nits in my toddler's hair and, given that my stepdaughter has picked up lice at school a couple of times, I wanted to get her checked immediately. Debora was able to schedule a same-day appointment and showed up promptly. She checked all three of us in the house thoroughly in about an hour. It was so convenient to have her come to the house as opposed to piling everyone into the car and trying to amuse a toddler in a hair salon. While doing so, she also gave us a good education on the life cycle of lice, how they really transfer fro host to host, some very practical and simple preventative tips we can use, and so forth. It turned our we were all clear and that what we thought might be eggs was really just dandruff. But it was worth it for the peace of mind and next time (because there will be a next time) I'll know what to look for. read more

I'm sure Nitbusterz provides a great service to panicked parents when they show up, but my experience was not good. I understand that things happen, and I have nothing but compassion for the person who was supposed to come to my house and do a treatment. She ended up cancelling because of an ill family member. However, this was not a sudden thing--she was aware of the illness when I called. I called at 10:30 a.m. I have never dealt with lice before and was freaking out. She made an appointment to be at my house at 6:00 p.m. I wasn't thrilled to wait that long but you have to get in line of course. I almost called to cancel after finding some places we could just go, but decided since I'd made the appointment with them I'd honor that. Unfortunately, it didn't work out. 6:00 came and went. Hey, this is the Bay Area, traffic sucks, I gave it half an hour. Then I called. Eventually I got to Deborah who said the other person (her name escapes me) was going to call me. She did call, and said her previous client had run over time and she had to stop by a hospital to sign some paperwork for a relative and then she could come to me by 7:30. Since I'd already stripped the beds and started laundry I decided my kids could just go to bed late. 7:30 came and went. Close to 9, Deborah called and said no one was coming. She was very apologetic and offered me a discount for the next day, but I couldn't put my kids back in bed without being treated. It's now 10 p.m., 2 hours past their bedtime, and we're in the middle of treating them ourselves. I could have done that 12 hours ago, but didn't because I hired professionals who, I believed, would show up and do a more thorough job than I could do. Stuff happens. I get that. But letting me sit around all day, then pushing back the time, and then cancelling just is not right. It would have been better to say you couldn't get to me today. Then I could have looked for other options. My advice--skip an in-home service and go to one of the "salon" ones so that you know it's taken care of. read more

I never had lice as a kid. So when my daughter started itching her head, I brushed it off. Then I saw one of those little buggers crawling in her hair. Then I washed my hair and saw them in the shower. Ick! I panicked! I bought the over the counter stuff. When I spent over an hour treating my daughter and thought how am I going to do this on myself, I decided to call someone. Debora was so sweet and calming. I didn't feel like such a pariah anymore. When she came to our house, she offered so much info I feel like I am a lice expert now. With a little diligence, I feel confident this will be the last we see of lice. Most important tips, do weekly lice checks and put peppermint oil in your kids hair everyday! Thank you so much Nitbusterz! It is so worth the money! read more

Debora was so pleasant to work with. She was efficient, knowledgeable. I highly HIGHLY recommend her. Worth every penny. I feel like, now, i know how to fight lice and not freak out. Thank you, Deborah! read more

Debora was a lifesaver!! I was so worried that this was going to become a time-consuming process and was not confident that I could get rid of it myself. Debora was timely, friendly and very knowledgeable. She had my son's head free of lice in less than an hour. She taught me how to follow up with checks and gave me lots of useful info about what I did and did not need to clean. I can't thank her enough for making a stressful situation as easy as possible! read more

Deborah is amazing!! She is responsive, flexible, and very knowledgeable. She was on time, patient with my less than thrilled son, and once she cleaned out his head, checked the rest of us. I would highly recommend her to anyone who has to go through getting these horrible parasites. read more

I freaked out when I got a call from a family member saying my 4 year old daughter potentially had lice. Of course I panicked because I never had to deal with this growing up. I ran to the drug store and bought every product I could get my hands on. I Googled for hours then finally decided to yelp for professional help and that's just what I got from Nitbusterz. I called on Saturday and spoke with Deborah who booked me for their next available appointment which was Monday. Marcy came out to our home and was GREAT! Not only was she professional but she was beyond helpful. She treated all family members in the home and educated us on following up to help get rid of our pain. I wished I would've called before purchasing a bunch of crap they would've saved me a lot of money. read more

Debora did such a great job with removing lice from both of my kid's hair. She was thorough, knowledgeable and delightful to work with during a stressful/embarrassing time. My kids were back to school the next day. I would highly recommend her. I called a competing company who said they would get back to me in 15 minutes, but called 15 hours later. Go with Debora, you won't regret it. read more

Oh, ugh! The first time my kids came home with lice, I did it all myself - combed, picked nits, washed every washable surface under the room. Two months later, when we caught lice AGAIN, I wasn't going to go through that. We called Deborah, she came out the next day, and there was sanity again in the land. She combed everybody's hair (yay! Only one kid this time!) and treated the infected kid. Even more valuable, though, was the fact that she showed me how to comb for lice, gave me some very sound advice about prevention and good education about the life cycle of the louse, and saved me hours and hours of suffering and aggravation. We've been lice-free since then! It was well, well worth the money. read more

Both of my daughters had evidence of lice. Deborah came to check me and them because we were unsure if their treatments worked. The education she gave us was sooo worth the expense of this service. There is so much bad and false information on the web about lice. She found, and showed me, a small amount of lice and nits on both girls. (Luckily, the boys and I were clear). I highly recommend her. Don't take lice removal into your own hands! Leave to an expert and save yourself from months of a losing battle. read more

Deborah was fabulous. She was prompt, courteous and friendly. The treatment was not harsh or painful. I will never try to do my kids alone again! read more

After weeks of trying to get rid of my lice, I called Debora for some professional help. She came to my house the very next morning and began working right away. She is knowledgeable, kind and patient. I wish that I had called her sooner! After having her remove the nits from my hair, I felt much more at ease and I understood much more about lice. Along with the complementary comb (which works really well), she gave me a spray for later lice checks and in addition checked all of my housemates at no extra cost. I definitely recommend using Nitbusterz! read more

Deborah came to the house and she was great! She treated both of our girls and let one of them take a how to video to show me how I could check their hair because I was at work. I feel much better about doing their daily checks. Also love the comb! read more

A few weeks ago, my son was itching his head like crazy, and I had that sinking feeling in my gut. I spent an hour delousing him, only to see him scratching his head again this week. Uh, oh... to my dismay, the lice were back (note, the follow up inspections are very important!). I tried delousing my kids again, but was super paranoid that either myself or my husband were harboring the fugitives. So two days ago, I gave Nitbusterz a call. I got a voicemail, which was responded to within two minutes, and an appointment was set within 48 hours. This evening (very flexible hours! :D ) Debora came to the rescue! She was prompt, courteous, professional, educational, discreet, and completely non-judgemental. She even brought a treasure chest full of toys to reward my 4-year old son after his comb-through :) And he said the combing felt like a massage, so that is nice! After checking all four of us, we were declared to be lice-free! All my paranoia was for naught. She left me with combing techniques (with great literature as well), an order to buy a vial of peppermint essential oil to use a few drops on my kids' hair daily to prevent any future reinfestation (awesome tip! I love any excuse to shop Whole Foods), the Terminator nit comb, and I picked up a bottle of the Enzyme Spray to use during the inspection combing. All in all, a GREAT experience, and my imaginary lice are no longer making my head itch ;) For $100/hour for San Jose area locals, (a full "service" would take about 30 mins for my short-haired son, up to an hour and a half on long hair, she says) I think it is a very reasonable price for the peace of mind and all the tips on preventing future reinfestation. That, to me, is PRICELESS. OH! And the BEST PART is that they use ALL-NATURAL LICE REMOVAL methods! Combs and enzymes, baby! My inner hippie is SO PROUD, and I am so glad to not resort to using toxic pesticides on my kids! Lice are lousy- Nitbusterz are AWESOME! read more

Debora came on the same day we needed, was extremely pleasant and very professional in every way. She was very thorough with the lice removal on my son's head, answered all of my questions, and reduced my anxiety about the whole process! I recommend Nitbusterz and Debora wholeheartedly! read more

Debora was amazing.. I found out my 2 year old, my 4 year old AND myself all got lice and I was so stressed out because I had friends that tried to get rid of it on their own but weren't able to.. it kept coming back! I found her on YELP and omg she was so sweet.. she came over, and helped get us lice free.. She was patient, very thorough, taught us the after treatment which was so important and now 4 weeks later we are good to go! I would recommend her to ANYONE who ran into this...so hard to know what you are doing and she truly was a superstar. THANK YOU SO MUCH!!!! read more

Same problem - not answering her phone despite message that says "We will connect you to a Lice Specialist. Then nothing!"

I LOVE DEBORAH!!! After dealing with these incredibly annoying "visitors" for literally four months, I was at wit's end. I had used Nit Picky in the past and had a bunch of issues, so I decided to call Deborah. She patiently listened and offered concrete, clear advice on how to eradicate the bugs ... and didn't charge me for the consultation. I feel like she has given me the tools I need to **finally** get them out of our lives. Thank you, Deborah!!!! read more

If you're reading this, then you're likely in the same panic that once gripped me, and I'd like to save you a bunch of time and energy and say you have FOUND YOUR SOLUTION. When my daughter got headlice, I followed the drugstore shampoo instructions perfectly AND per the school nurse's instructions I spent many hours in the week that followed picking nits out of her hair. Many. Hours. So I was horrified when I did the follow-up shampoo and discovered even more live bugs than I had a week prior. At this point I knew I was not able to tackle this without professional assistance, so I called Nitbusterz. Deborah came to my house the day after my call, calm as a cucumber, and gave me a 2-hour lesson in Lice 101 as she combed out my daughter's hair. She checked our whole family, taught me all about how lice breed and live and travel, and told me what to worry about and what NOT to worry about (there was a lot of that!) Deborah is worth every penny and then some, in large part because even SHE doesn't want a repeat visit! She taught me how to stay on top of lice checks and gave me other prevention tips to help us avoid infestations like this altogether. And as if all that wasn't enough, she is just a genuinely lovely person who I was honored to have in my home, caring for my daughter, giving my kids little treats, and making all of us (OK fine, mostly me) heave a huge sigh of relief. So grateful for Deborah and Nitbusterz! read more

Great experience. Very helpful. We had no lice after a thorough check. She shared how to prevent and even gave us an idea as to what was causing the head scratching issue so we could treat. read more

After having another lice removal company cancel our appointment, I found Nitbusterz. My first phone conversation was very reassuring. Debora arrived on time and was clear in her explanation of the products she was using and the correct way to comb nits out of hair. She was great with both of my children. This whole process of dealing with lice has been stressful, but Nitbusterz reduced my stress-level. read more

You can only imagine the dismay when we discovered that all of us somehow contracted lice. To the rescue came Debora and NITBUSTERZ. Debora was wonderful. She was calm, efficient, extremely knowledgeable and took care of all of us. My little boy was a little fearful at first, but her kind demeanor won him over, and she was able to do her job thoroughly and efficiently. Debora responded immediately to my call, and she was out there the next day to help us. She pushed no product - which is always a plus. She carefully explained everything she was doing, and gave excellent directions on how to follow up the treatment. Debora and Nitbusterz - THANK YOU! read more

Our family recently learned that we had a lice infestation. Debora was helpful, reassuring, thorough, and very knowledgeable. I can sleep better knowing that the problem has been dealt with! read more

After treating my third grader for lice myself with an over-the-counter kit, I realized there was no way I could treat my own icky, itchy head by myself. It's not the sort of favor you can ask of any but the closest of friends, and with none immediately available, I searched Lice Removal Services. Nitbusterz was the one company that answered the phone, and Deborah said she had an open slot that evening, to treat me in my home. I was skeptical that natural elements would be effective, and worried that the appointment would take several hours. However, in about 90 minutes, my head was de-loused and I was fully educated about how the organic ingredients work, the ways to clean household items, and felt really confident in my ability to follow up on my own to be sure the nasty critters would not survive their next attack. Deborah was fully equipped, neat and tidy, and very efficient. I hope to manage without future services, but would call Nitbusterz back in a flash if this occurs again. read more

Wow! Thank you, Nitbusterz, for getting rid of my daughter's lice and the lice I contracted from my daughter! Your in-home service was wonderful - the best experience - if you need to bust your nits! read more

Great service! She checked the whole family and treated the one with the infestation. She was great with my nine year-old daughter. The next day she returned to camp and the guy doing the head check even remarked on what a good job it was. Worth the money. read more

We have had nits before, and so when I saw them again in my daughter's hair last week, I had a sinking feeling. When we found them in my hair too, I felt even worse -- I knew it would be really hard to comb my own hair thoroughly. Still, we tried for six days: using Nix and combing daily. Finally, after a day in which the number of nits increased instead of decreasing, I felt so discouraged I knew we needed outside help. We called Debora because of her strong yelp reviews. What a great decision! She was available the next day, came right over and was so professional, funny and kind. She checked my husband and other daughter more quickly since we had not found any nits on them. Then she did a much longer check of my older daughter and myself. She did not find any nits (our combing had worked!), which was a huge relief. I needed a professional opinion to reassure me that we had dealt with the problem. She also showed us the difference between a "hair plug" (wax from the scalp) and a nit casing we had found the day before. She gave us tons of helpful facts about the life-cyle and habits of lice. Finally, she showed us how to do a daily aftercare combing only 10 min. per day for two weeks. I felt so reassured. Next time we have lice, I am calling Debora on day one. It's the best money I've spent in a long time! Highly recommended. Thanks Debora!! read more