Glad we found Pulsar-- Larry repaired our LG (backlights) and it's works like new. Great value and…read morevery nice to work with.

Doing business with Larry was a pleasure. He's so honest and capable. I bought a used Smart TV and…read morehe worked with me and set a great price. I'd recommend him for repairs and he may have another great deal on a used TV, too.

Literally just left this shop and we will for sure be back if we need our phones fixed again! Our…read morephone company would have charged us 55 dollars more to replace my husbands phone screen but he did a great job for a good price. He was very nice and got our phone fixed in 30 minutes. Great experience and I will tell anyone to go here! It's a small little shop and we got in and out. The parking lot was small and didn't have many spots but that didn't affect my opinion on this store. Thanks again!

From the owner: Cell Phones, Tablets, IPods, and Computersread more

Bookguy told me I needed an appointment to talk to a salesperson but I didn't believe him! I was so…read morewrong! Not one person asked me if I needed help or direction. I might as well have been in the store alone. I looked online before I arrived so I had an idea of what was available. Unfortunately, three of the items I saw online weren't on the sales floor and there was no one to ask. This happened in two different areas. I gave up and left. Hopefully this isn't the way it is now in all stores.

This business is often a go-to for tech parts and gear. It's easy and quick when they have what I…read morewant, and I can often check that online. Their selection is reasonable and quite varied. The costs compete well. The location is easy to find. Parking has always been reasonable for me. Staff has been very helpful and good-natured. Hours are good. That I can find it online and buy it locally is a big, big win!

Pretty Fancy! Many Good Purchases! Lots to choose from. Necessities, and some pure indulgence! Like…read morethree door refrigerators, ex large stoves, with 6 burners, side grills, and griddles. We looked at many beautiful espresso and pasta machines, We saw great skillets, pretty dishes, & silverware, all of different colors, and design! Carpets and furniture, pictures, beds and chairs, tables, toys, stuffed animals, & shelves, so many housewares! So many more things too. All of good value, Nicely priced, and great delivered with care! We will be shopping there!

I've been in many times, and it's so much fun to look around the store! Although I've looked around…read morea lot, the only thing I've purchased is a table and chair dining room set. The prices here are pretty high, which has prevented me from making more purchases over the years. But I do like to come and look around for ideas, and especially scout for deals. There's always a surplus of employees, to be honest there are way too many, which makes the shopping experience a little less enjoyable with a new sales person asking if you're finding everything all right every corner you turn. I plan to come back often whenever I have a large furniture purchase to make. Never realized overtime that you can almost always find a better deal in store than online for the same exact product!

I'd like to find another store in America that has a 14 DAY return policy... even for COMPLETELY…read moreunopened items that are not electronics WITH THE RECEIPTS. This is exactly why people do no go to stores like this and SHOP ONLINE. I hope Best Buy continues to close stores. I bought a two TV mounts, not knowing which would work. When I tried to return the one I didn't use, they told me I was outside of the 14 day window and would not even offer store credit for something that was completely unopened and even had the receipt. WHAT A JOKE

Recently, we purchased a new desktop computer and a printer from Best Buy. The printer is a HP…read moreSmart Tank 5100 series. The associate provided us with several incorrect details during the purchase process. We were instructed to download the Hp.123.com application for the printer, which charges an annual fee of $59.99. The printer was priced at less than $200. The software indicates that an Instant Ink subscription is available; however, after setting up the printer, this subscription was not accessible for the 5100 series. Contrary to the associate's assurance, the printer does not print in draft mode or grayscale. We are incurring significant costs for ink at regular prices, and it is not possible to purchase only black ink; all colors are required. This situation appears to be deceptive. Relying on staff for accurate information is unacceptable when they provide false details. Additionally, we purchased a Microsoft 365 subscription for $179.00, for which a key code was provided on a printed receipt. I inquired whether Geek Squad could assist with the installation on our computer, with a quoted fee of $40.00. Since the computer was purchased at the same location, we were advised to install the software ourselves at home, with the option to return the computer if issues arose. Our total expenditure for these goods and services amounted to $1,615.54. RUN FROM BEST BUY!!!!!!!

OH MY GOD YOU MUST CHECK OUT THIS SHOWROOM!…read more Echo Systems is incredible. I've never seen a home theater company quite like it. Doug Dushan gave me a tour of the facilities and explained their capabilities and was eager to answer all of my questions. Their showroom is basically a mock up of what I'd imagine Tom Brady's house looks like. TVs everywhere. Speakers stealthily installed behind walls and in the ceiling. It was incredible. And then there's the home theater. Oh my god the theater! It's a 14 seat home theater that is straight out of Best of MTV Cribs (remember that show? With Master P living like a king?) He let me pick a few scenes of movies to get a vibe for what they can do, and needless to say, I was amazed. Their engineering appeared to be top notch. Doug took me back to where they would build and test my media server and the accompanying electronics before they would be installed in my home. I really appreciate this attention to detail. Most home theater outfits do much of the install at my home. Echo Systems does all of the pre-install work at their site so all the troubleshooting can be done there before it gets put in. Doug was very knowledgeable, friendly, and patient with my tsunami of questions. I'm sure I'll be using Echo Systems for my home video needs in the future.

I have been using Echo Systems for over four years and have been greatly impressed with everyone I…read moreencountered. Dan Reuting has been my "point man" throughout my time there. I cannot say enough about his attention to detail, his quickness in always getting back to me and his overall good nature of working with a non-tech person like me, making sure I understand all that was being done at the time. Tim, the tech person I also have worked with is another great guy who is always professional and patient with me--ready to give me his valued opinion on all the myriad questions I shoot at him. Recently I worked with Reed and was once again was not disappointed in his helpful explanations. You can't go wrong in using this company as they are one of a kind when it comes to service and overall satisfaction. Sadly, nowadays, that is the exception. Trish B.