They do not honor their products. Service manager NEVER returns repeated calls They sell you the…read moreperfect window, only for it's parts to constantly break down, and then they want money up front for service even though they "say" it is not warranteed. I have heard of many other customers that got treated in this manner. I just wish I listened to them before I made my purchase. NEVER AGAIN SHOULD ANYONE PURCHASE FROM THIS COMPANY.

amazing company to do business with. professional from the sales person, to the installers and…read morebeyond. I recommend them for all your needs.

Beware of this company. We had our roof replaced in April 2021 by Suburban. At the beginning of…read moreFebruary 2022, we had a leak inside our house on 2 of our ceilings. After examining our crawl-space attic, we found we had water dripping in, icicles formed, crystallization, and black mold. We immediately called Suburban. The next morning 2 workers arrived and assessed the damage, never once acknowledging the mold. It was determined they would come back in 2 days (Monday) to replace the ridge vents. The owner sent a contractor on Monday to also assess the damage inside of our house but nothing could be done at this time until it was determined that the roof was no longer leaking. 6 days after this issue started, I reached out to the owner again only to receive a letter stating this was an act of mother nature and there was nothing more Suburban would do for us. Not once did the owner take the time to pick up the phone and speak with me -- how unprofessional! We live in Upstate NY, we are supposed to get ice and snow but we are not supposed to have inferior work performed when we hire a contractor. This has caused quite a problem in our house.

Just had Suburban Construction put a roof on the house. They were friendly and professional and the…read morehouse has never looked better. At a fair price too. I'll call them again.

Left our old roof off during a rain storm. Caused over 80k in damage. Although the insurance…read morecompany stepped in on the matter, Maurine was abusive & rude when we asked to wait to pay until damage was fixed. Left our house borderline unlivable. Bad business.

A guy came to inspect our problem and assured us the owner, himself, "the resident roof expert,…read morewould handle our estimate by the end of the day, next day latest. Three days later we call and are told emergencies sidelined our case, and an estimate would be I'm our email box by the end of the day. No such estimate arrived. When we tried, then, to call the office we could not find a human and the voicemail box is too full to accept messages. I don't know what kind of work these people do, but their lack of professionalism is astounding, as is their decision, for us, that having rainwater pour through our structure, is NOT a roofing emergency. Gentlemen, if you can't or won't do a job, don't jerk people around while their trying to protect their home. Just say so, so we can all move on. If I could give 0 stars, I would, to reflect the concern you showed us.

Home Evolution did a great job replacing my roof and even helped with the financing. My roof was…read morelong past due to be replaced down to the decking. The large crew arrived dressed in company uniforms and brought lots of safety equipment. They did a fantastic job! In one day, they ripped off the old shingles, replaced all the old plywood, and installed a beautiful new roof. They also did a great job cleaning up around the house. They were quick to respond a fix a portion that needed a little more care. They inspected one year later and called several times to make sure there were no issues. Everyone who works there is very friendly and customer service is in their culture.

Excellent craftsmanship on my new roof. Very communicative and cleanup at the end of the project…read morewas immaculate.

Erik and his company are a pleasure to work with. I was tasked with helping my mother sell off my…read morechildhood home, located across the country from me, after its roof failed inspection during the sale. Turning to Yelp I found Capital Exteriors. Erik was prompt in returning my call and getting an estimate prepared. He answered all of my questions, provided recommendations and alternatives and the price was competitive. Based on that and his excellent communication, I went with Capital Exteriors. I requested photos before/during/after sent since I was not able to visit the house. Erik kept in constant communication and the house was finished ahead of schedule. I could not be happier with my experience. I would highly recommend Capital Exteriors, the roof looks beautiful and they were very easy to work with, even across the country.

I can't say enough about how pleased I am to have had work done by these guys! They did our roof,…read moreand it was something that I was dreading but they made it a painless experience. They were friendly, always in communication with us and quick to respond, the work got done quickly, and the work they did was of absolutely stellar quality! We worked with sales rep, Colin Fausel, and he was incredibly nice and very professional. I will absolutely be going to them first about the other projects for my house and can't wait to work with them again!